McDonald's
1338 Main St, Buffalo
(716) 270-0150
Recent Reviews
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6pm delivery time on 03/10/25 $77 worth of food. Ubereats 9DEB9 only delivered a bag of drinks and desserts and forgot the orders of food. Only option was to contact Ubereats to get refunded for the missing items. Very upset. Just the fact I had an important meeting couldn't drive myself to the store, they messed up my order and time.
I have never been as uncomfortable in a McDonald's as I was in this location. The dining room could have been mistaken for a drop-in centre for homeless people. The folks who were sitting at the tables did not look well. Two of them got into a heated argument at one point. My wife and I did not feel safe or comfortable. The two stalls in the women's bathroom were both occupied for an extended period of time. A woman was throwing up in one stall and another woman appeared to be shooting up drugs in the other stall. The men's bathroom was dirty and in need of restocking. The service was slow. The food was tasty. We ended up eating our meals in the car because the clientele had us feeling so nervous. If you're considering this McDonald's, I would recommend the drive-thru. It seemed like the safer and faster option.
Atmosphere: 1
Food: 4
Service: 2
Very bad
I ordered thru the app
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Wheelchair accessible
Food: 4
Service: 5
It was a mad house in there. They need to hire more staff to keep up with the rush. I feel very sorry for their team.
Atmosphere: 3
Food: 5
Service: 1
Just very slow but a standard issue McDonald’s
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: French Fries
Ordered a big breakfast with Grubhub and got this cold nasty McGriddle instead of the biscuit I was expecting and wanting like what? Are there coherent people working there???
I ordered delivery with uber and it took them literally over an hour to make two cheeseburgers fries and Dr
Food: 3
Service: 2
Sales person are very lazy 1 cup of coffee they take 10 minutes time and store is not busy that time drive through also not busy that time
Atmosphere: 2
Food: 1
Service: 1
Waited 30 min in drive through just to tell me there only accepting online orders that’s it
Service: 1
Restaurantji Recommends
They literally lock the doors when school lets out, tell people to go all the way around for pickup and then make you come in the way you tried in the first place!
Atmosphere: 1
Service: 1
Don't waste your time or money nobody cares and the smell of weed is overwhelming as a result I've never gotten an order correct every time I try.....
Atmosphere: 1
Food: 1
Service: 1
It is sad that managers no longer teaches proper customer communication. That's one reason they are failing. They are letting street language take over customer service. Horrible. Some cashiers are awesome...others ruined it.
Atmosphere: 1
Food: 3
Service: 1
No mayonnaise doesn't mean extra mayonnaise.
Food: 1
Service: 1
Recommended dishes: Mcchicken
The coffee was magical ?
Atmosphere: 5
Food: 5
Service: 5
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