McDonald's

1830 Genesee St, Buffalo
(716) 892-7551

Recent Reviews

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Angela Cross

The most dangerous McDonald's in the entire city of Buffalo, bar none. Used to be an armed guard here and I have to tell you the bar for violence is so low here it's crazy. The corner stores across the street sell crack right out of the stores, and gang activity is very high. Go in the bathrooms and you will probably see a person smoking crack, or taking a bath in the sink. The city needs to shut this entire location down because people have been legitimately hurt badly here and the business owner refuses to take steps to ensure the honest patrons are safe. I don't care how hungry you are KEEP DRIVING.

Kid-friendliness: NOT SAFE for children.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble

tashinmeem mayhady

When I walked in, it seemed nice. Everything looked clean but the floors were a little dirty. When I went to order, they said what do u want casually. They don't even show minimum courtesy for their customers. I orders few apple pies. It's not even on the menu. I get fast food, but in 6 minutes tops, I got my pies. I checked to see if the pies were out of the oven since I got them so fast and they were cold AF. I asked for fresh pies and they said it would take 12 minutes. Slow food not fast food. They gave my food 5 minutes after and I checked them and they were still cold. I asked again then they became rude. The worker threw the pies in the trash and went back in the kitchen. I saw an old lady give back her burger because there was onions and she asked for none. Then the same worker chucked the burger In the trash! The lady said she could've gave it to the homeless and the worker became rude again.
While I was waiting, I was asking another worker about the other workers rudeness and he said no English. How tf is he supposed to get hired if he doesn't know English? The rude worker finally gave my apple pies, fresh and hot, but when I was in my car, I opened it and it was. Flaky! I know that's a readymade pie because it was flaky. I didn't go back for a refund because I was dropping my kids off at home.

Vegetarian options: No veggie

Kid-friendliness: Bad environment

Atmosphere: 4

Food: 2

Parneet Kler

worst experience at 9:30 they say only doordash orders no drive like wtf lobby closed what does 24 hr means it no services at 9:30 pm idk wht management do.....

Service: 1

Tabassum Ema

Very dirty and unhealthy way to serve food.

Atmosphere: 1

Food: 1

Service: 1

Jamie Revere

Horrible Customer Service I literally waited in the drive-through line for 30 minutes literally very slow very rude

Atmosphere: 1

Food: 1

Service: 1

Annette

Sloths ? could have provided faster service. It took so long at the drive thru. By the time I got to the speaker, I forgot what I originally came for. The food was hot and fresh, though

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Chicken Mcnuggets, Fish

Sajib Mahmud

Service r too bad . employing their behave nasty. The drive to service are too bad.

Atmosphere: 1

Food: 1

Service: 1

Cindy Li

we ordered food at night (around 10pm) for curbside pickup. they just didn’t come out… after waiting for 20+ min we went to the driveway and they’ve had our food ready for a while. safe to say the food wasn’t that great…

Marcus Gomez

If i wanted to be yelled at at 8am for no reason, I'd talk to the crack head down the street. Like telling hold on multiple times. Na bra, you goofy.

Atmosphere: 1

Food: 1

Service: 1

Anthony Valdez

If i wanted to be yelled at at 8am for no reason, I'd talk to the crack head down the street. Like telling hold on multiple times. Na bra, you goofy.

Atmosphere: 1

Food: 1

Service: 1

Jay Jackson

Place is horrible they look at you then keep movin like they dint see you im upset i wasted ny lunch break here every time

Atmosphere: 1

Food: 1

Service: 1

David Yates

Slow service slow in getting order and no plz and Thank you or Please come again. Very unfriendly customer service.

Ron Baldwin

Rude to customers on the phone at the counter sad.

Atmosphere: 1

Food: 1

Service: 1

Donnette Onobevbe

Horrible service go to any mcds but this one!!! Always short staffed rude cashiers im surprised it's still open

Atmosphere: 1

Food: 3

Service: 1

Gregory Bryant

Worst McDonald’s in history! They will just look at you like you don’t belong there! NEVER EVER GOING BACK TO THIS PLACE! I feel bad for the owner!!

Atmosphere: 1

Food: 1

Service: 1

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