McDonald's

Name: McDonald's
Address: 1735 Walden Ave, Buffalo, New York, 14225, US
Telephone: (716) 895-5265
Price range: $
Rating: 2.1

$ • Fast Food, Burgers, Coffee Shops

Hours:
1735 Walden Ave, Cheektowaga
(716) 895-5265

Menu Order Online

About McDonald's

McDonald's offers a kid-friendly menu, but some customers have experienced long wait times and rude service. One customer found their coffee to be watery and not up to standard, while another waited over 30 minutes for a fish filet with excessive tartar sauce. Despite this, the morning staff named Naveyah, Jenn, and Debbie are always pleasant and welcoming, making it a nice start to the day. However, some recent visits have been disappointing. The terminal sometimes doesn't send orders through, and the receipt printer may not work, causing delays. Customers have also reported waiting around 10 minutes or more, with some orders being wrong. The restaurant has some broken tables and a bit of wear and tear, which affects the overall atmosphere. Staff service has been noted as lacking at times, and there have been reports of employees turning away cars at the drive-thru, claiming they are only doing DoorDash orders. Additionally, there was an incident where a customer couldn't find the bathroom and made a mess on someone else's table. The staff helped clean up quickly but then returned to making food. Interestingly, a customer was handed a free Happy Meal toy without ordering one, but was told to go to the boiler room to get it. Down there, they saw chickens and cows kept alive, with staff remarking that people need to eat. The door was then locked, leaving the customer to survive on beef and poultry.