Panera Bread
818 Ellicott St, Buffalo
(716) 210-7100
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Recent Reviews
The customer service here is really nice, and it’s open 24 hours, which is super convenient. It’s one of the best spots for healthy food, especially for healthcare workers. The only downside for the general public is that entry is a bit restricted, so it’s not as easy for everyone to access.
The food is always good at Panera bread. But this day 06/23/2025 the cashier najay I may be spelling it wrong but she is the sweetest and great customer service. The manager t she is very nice and helpful. The kitchen was very clean especially since I can see my food being made but everyone except one person was amazing.
Not entirely this location's issue, yet it is. Most orders here seem to be mobile orders, understandable in a busy hospital. Staff don't seem prepared for people ordering in person, however. I would have loved to have ordered using 1 of their 3 kiosks, but it didn't allow me to customize a specific thing about my sandwich -- to have the bread toasted. Not a huge deal, but this is kinda a sandwich place, right? And it wasn't really toasted.. it was vaguely...
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