Rachels Mediterranean Grill

Ordered takeout from this Rachel’s location earlier this week. After the third bite of my food I discovered something in my mouth which turned out to be a hard, jagged, glasslike piece of sharp plastic. Immediately tried calling the location multiple times (with no answer). Tried calling again the next day. Emailed the company, did a contact us form. No response. I’m hoping nobody else had anything in their food but extremely disappointed nobody reached back out to me. Mistakes happen, but this is unsafe and the company appears to be uninterested. Patron with caution.

Atmosphere: 1

Food: 1

Service: 1

Overpriced. Fast food style food, service, and atmosphere for sit down restaurant prices. Won’t go here again.

Atmosphere: 2

Food: 2

Service: 2

Been here multiple times everyone has no customer service skills
Half the time they will forget your sauce or pitas apparently grilled pitas are just pitas in a tinfoil even tho they’re grilled sometimes just not now
George’s hot dogs in Boston has better souvlaki then Rachel’s

Atmosphere: 1

Food: 3

Service: 2

I found myself a new lunch place and I could not be more pleased. Everything is super fresh, veggies are cut daily, and you can really taste the difference. The protein options are top-notch, clean, and perfect for anyone serious about their diet, especially if you’re into bodybuilding like me. I love that I can build my meal exactly how I need it for my macros. After eating here, I always feel energized, not sluggish. If you’re looking for a spot that’s both delicious and supports your fitness goals, this is it. It’s become my go-to for clean, tasty meals on the go!!! 10/10

Atmosphere: 5

Food: 5

Service: 5

Amazing food and their new lower prices make it even better!

Atmosphere: 5

Food: 5

Service: 5

The quality has definitely declined in the past few years. I got a chicken wrap. The pita was dry, completely fell apart, and made a mess. The rice was hard (surprised it wasn't crunchy) and the sauce was tossed on in globs, so you get a big bite of garlic sauce instead of spread out. The best part was after I brought it home and ate, I noticed bootprints on the outside of the bag.

Atmosphere: 3

Food: 1

Service: 3

Went to Rachel’s the other day and such rude service with all the team members! The lady that takes your order was extremely nasty “what do you want”!! The girl that made my wrap put like 6 pieces of lettuce on my wrap and the lady that rang us out was extremely rude when I asked to purchase extra dill sauce and when I left I notice she didn’t put it in the bag she rolled her eyes and chucked the sauce in the bag. You pay so much money but get little food - very disappointing!!

Atmosphere: 1

Food: 1

Service: 1

Don't look in the windows. Someone might call the cops on you because windows are for looking out only

Atmosphere: 1

Nice place. Food and service was good. Looks fairly new. Clean and tidy.

Atmosphere: 5

Food: 4

Service: 4

the girl at the counter should have been fired, other employee was extremely kind, but the brat working the register was extremely rude and rolled her eyes when we paid, then checked her watch very obviously and kept scoffing at us like we bothered her. seems like a lot of people have had this same experience, so maybe it’s time to make some cuts. loved the food though!

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Rice Bowls

I love this food. Always fresh and the lines are never long.

Dietary restrictions: Good place to eat if you’re on a low calories, high protein diet bc they have alternative options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Bowls

I was back in town and had to stop at Rachel's. I am addicted to their falafel and it did not disappoint. Got a falafel salad with house Greek dressing to go. Dressing seemed under-flavored so I had to use some from home. But otherwise, delicious as always.

Atmosphere: 4

Food: 4

Service: 5

First time, staff was quite rude when asking questions and rushing us though the order. Food ended up being pretty decent after the negative counter experience. Would try a different location in the future.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Gyro Wrap, Chicken Rice Bowl, Pita Chips with Hummus

My son and I love coming here. He loves the shwarma. I love the falafel. We both love the pita chips and dill dip!

Vegetarian options: Falafel and a veggie option with really good grilled veggies.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Shawarma Salad Bowl, Falafel, Pita Chips with Tzatziki

Food was good as always…but all of the staff was extreme rude and unwelcoming. This was very upsetting to me because I always see Rachel’s as my comfort food. Guess I’m finding a new place.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Gyro Wrap, Rice Bowls