Red Robin

4080 Maple Rd, Amherst
(716) 834-4100

Recent Reviews

Cathie Rosa

Brian was amazing also customer service, plus amazing communication.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fries, Veggie Burger, Fries

Nikki McDowell

Great food. Staff was friendly, personable, and created a wonderful atmosphere.

Atmosphere: 5

Food: 4

Service: 5

Timothy Trainor

The waiter was terrible we were waiting for our food for 30 minutes. We can see the our salads/fries waiting in the cold. The people behind us got their fries/food first (they came in like 10 minutes after us) and were like is he racist or something. Cause the disrespect is real. Gave us an attitude as well which is very disrespectful. Like idc it's me but it's my friends and they are like brothers too me. I dont usually place the race card but this is the first time I experience in a restaurant. If you're a minority this place sucks.

Atmosphere: 3

Food: 2

Service: 1

Peter Hackett

Fries were soggy and small pieces..Had burger it was loaded with hinz57 sauce made a giand mess.Won't go back ..wait staff was great ..food nut up to all the hype..15$ burgers are not scratch made ..

Atmosphere: 3

Food: 2

Service: 3

Craig Patsalides

Great food but could have been cleaner thick dust on booth wall and glass stained with liquid and finger prints

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fries

Dee Gottler

First time here. Loved it... Hugh food pieces and tastes great. Bottomless fries and drinksVegetarian options: Burgers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Steak Fries

Sarah Malczewski

I've been to Red Robin several times and have had good experiences. Unfortunately, last time was a really bad experience. My husband and I went with another couple during the happy hour specials on a Friday. The restaurant was not busy, but we got sub par service. Our waiter only came by once after bringing our food. So having a bottomless side was meaningless. We were already done with our food before he asked us if we wanted more fries. The waiter never came back to the table after clearing our plates so we started looking at the tablet on the table and we were shocked at the price. The waiter then rushed over to tell us that he made a mistake on the bill and he would fix it. I still think there was a mistake, but we ended up paying because we just wanted to get out of there. We ordered 5 happy hour special drinks, 2 apps, a side, and 2 burgers. Plus I had a free app reward from my Red Robin account. And the bill still came to $87 pre tip. This was extremely expensive to me considering we didn't all order a meal!

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Steak Fries

David Schmahl

Excellent service great food great atmosphere

Atmosphere: 4

Food: 5

Service: 5

Kerry Paolucci

Great food, great service at reasonable prices. Was a pleasant experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Steak Fries, Cheeseburger, Fries

Mark Zimmer

The shakes and fried pickles were outstanding! I haven't found a place that makes better! The Burgers however (regular and turkey) are bland (need some sort of seasoning in the meat). Service was extremely slow from start to finish and the table was never wiped down to start with. I had to go to the bar to get my own refills because our waiter took over 30 minutes to check on us. The cups for drinks are very small and packed with ice, so they go quickly. The seats are so close to other tables, people kept bumping into me (including staff) when they walked by and I was in the middle of the row. All in all, has potential, needs work, will try again to see if it was just an off night or not!

Atmosphere: 3

Food: 3

Service: 3

David Kammerdeiner

Are waiter mike was very good and helpful ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Fries, Bacon Cheeseburger

Leo Dispenza

Greasy.

Atmosphere: 2

Food: 1

Service: 2

Tim H.

Same as always. Food is generally good, though I have found that fries are cold more often than not lately. Service is OK, atmosphere is generally clean.

Atmosphere: 3

Food: 4

Service: 3

Jan Mathew

Visited from Canada! Our first time here and I think the manager? came to welcome us and even gave us a thank you card, really nice. Food was great! The portions are larger than what we're used to so we couldn't finish it but the kids devoured their burgers. I knocked off one star as we weren't expecting the tablet on the table (we already have trouble with limiting screens with our kids) but I guess it helps for others. Other than that, I will definitely consider going back, there's a lot to explore on the menu for sure! Thank you!

Atmosphere: 4

Food: 5

Service: 5

Chase

The burgers were actually cooked medium-rare (how i asked for it) Fries were fresh and seasoned right. Staff was attentitive and very nice. The atmosphere was loud and busy and kind of off-putting where we were seated but it was the weekend and dinner time so its expected but overall it was great!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Fries

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