Salsarita's Fresh Mexican Grill
110 W Chippewa St, Buffalo
(716) 845-5237
Recent Reviews
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I ordered lunch from Salsarita's today for lunch. Everything was so delicious! The food arrived very quickly and it was absolutely amazing!
It’s food. Maybe I’m spoiled by the quality of Chipotle in California, but everything was really bland and under seasoned. For $15 a burrito you might as well go to Taqueria Ranchos Dos on Delaware. It’s authentic and much better
My princess took me here on 05/08/25 and our food was delicious. Customer service was excellent and they went above and beyond. It was very clean and comfortable. I Can’t Wait To Go Back 🥹☺️😅
Server was very nice I needed wifi so I could transfer funds . Ended up getting a steak rice bowl was delicious.. steak was questionable 🤔 definitely not real.. but for the price not shabby
Disappointing Service and Long Wait Times
I visited Salsarita’s today (Saturday) and was extremely disappointed with the service. The workers were moving at an incredibly slow pace, causing the line to back up significantly. I ended up waiting 45 minutes just to place my order, which is unacceptable for a fast-casual restaurant.
The biggest issue seemed to be the lack of staffing. There were only two employees handling everything, and it was clear that a third worker was needed to help delegate tasks and improve efficiency. With better coordination and quicker service, customers wouldn’t have to wait nearly an hour for their food.
In addition to the slow service, I also experienced poor communication from the staff. When I asked for hot sauce, the worker stared at me as if I had said something confusing and proceeded to grab hot salsa instead. This lack of attention to customer requests made the experience even more frustrating.
Suggestions for Improvement:
Increase Staffing During Peak Hours – Having an additional worker would allow for better task management and significantly reduce wait times.
Improve Employee Efficiency – Training staff to work faster and more effectively under pressure would help keep lines moving.
Better Customer Service Training – Ensuring employees listen carefully and accurately fulfill orders would enhance the customer experience.
Until these issues are addressed, I can’t see myself returning anytime soon. I hope Salsarita’s takes these concerns seriously and works on improving their service.
im a salsaritas stan. best most consistent downtown lunch spot, bar none. great app and rewards system. can get slammed at lunch time so be warned. is it Michelin star cuisine? no. it's a noon burrito for us wage slaves and this place does it well.
It's gross
so yummy so yummyyyyy i come here all the time
Terrible food, had to get a refund. From someone who works in fine dining, I can’t believe this is being sold to people. Chicken tasted stale and was clearly not heated to a safe temp. Beef was dry
I was there early October and I was ignored by the two guys working there. I said hi and they didn’t look at me and completely ignored me and my family. I left that place without ordering anything but with a horrible impression of that place they call business. Sad I don’t have their names to post it here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast, friendly service with great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Tacos with Chips Dip and a 20 Oz Drink
20 BUCKS FOR THIS SLOP?!!
I am INFURIATED. I ordered a Salad. Instead I was given GREASE SOUP that leaked all over the chips, which would've been the only edible thing in the bag.
Not that it would've made a bit of difference, other than to soak-up some of the "outhouse surprise" I paid 20 bucks for, but ya forgot the cheese.
Oh, and the lettuce too. I'm not counting the 7.3 *shreds* that I got because they happened to be stuck to whatever you pulled from the dumpster to make my order.
50 bucks in the trash, along with my kid's appetite. I don't blame her for not wanting to touch her meal after seeing mine.
Atmosphere: 1
Food: 1
Service: 1
Staff is not good they need to chnage the staff
Parking: Parking should be free
Atmosphere: 1
Food: 2
Service: 1
Great food
Atmosphere: 4
Food: 5
Service: 5
Good food, great portion. First time getting food from here for lunch. Might have found my lunch spot!
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