The pumps make it impossible to pay with cards. It tells you to wait for cashier authorization which never comes.
I have a German license, and US passport to prove I am over 21. However, the worker refused to sell it to me because it was not an American license since you have to scan the barcode on the back.
He then refused to even sell it to my mother, saying he knows it is going to me.
He said this is a Speedway policy. I asked what Canadians do, and he said they are in the same boat and that they used to have a way to enter in the information if the ID was not scanable but Speedway got rid of it.
It's absolutely ridiculous and discriminating against people with no NYS license.
If this is company policy, Speedway needs to make a change.
Another example: Even while I was waiting for him to contact a manager, a man behind me, clearly over 60, had an expired license and was also unable to get cigarettes, although the license proves his age.
Jenifer Krofta
My mother and I just got into a massive argument with an employee because of them being out of small cups. Never have we ever spoken to customers like they way she spoke to us. This girl just starred at me, batting her ridiculous lashes, like we were going to fight right there. It was extremely awkward. The line of people behind me were laughing at her. Some people should not be in customer service. Go anywhere else but here.
Michael Lazarony
Down hill since it became a 7-11 owned. Miserable employees that continually make rude and inappropriate comments about customers and fight or argue with other employees. There are a handful that just gotta go. It took me months to finally post a comment about how bad it's become.Happy new year!
Janet King
Gas pumps never print receipts and line inside is always insanely long. I just waited over 5 minutes for a receipt for my gas.
Retro Games Made Easy
Last week I saw a rat heading into the cooler. When I enquired about this I got an extremely rude and aggressive response that almost felt threatening.
Cole Doe
Opened goods off store shelves.Not very freindly. Not Helpful.
Tom Schulz
Bailey rules. Pay her. She pleasant and great for the business. If I owned a plsce she would be the first I hire.
Tyler Burns
I live around the corner and used to always buy my gas here but since sometime last year, I get "card reading errors" whenever I try to get gas with any of my cards. I don't have an issue anywhere else. It's frustrating and I have completely stopped coming here.
Austin Rivera
They'll flip out and then kick you out for asking for a gallon of gas then lock people inside (illegally) while locking you out(:
Rob P
Handy convenience store and gas station in my neighborhood. Almost always well-stocked and clean. Although I would love a greater assortment of fresh fruits and local baked goods. The staff is usually very friendly and helpful, but on rare occasions they can be quite indifferent. It seems to a vary based on the person and the day.
they need to give you the option of turning off the Gas Station TV thing or at least allow you to turn it down a notch or two, it can really interfere with situational awareness and make you susceptible to pickpocketing or worse.
Devan Wiech
The cashier double charged my card and then denied it and said I'd have to wait 4 days to speak to a manager. Unbelievable.
Anthony Irizarry
Shoutout Boss Man James and young Suu whoop Alexander. Good peoples. Always took care of me and were always nice. Appreciate you Candy as well. I love speedway. All stores should learn from this store and their staff. -Tony
John Hill
I accidentally gave tommy at the front counter 50 bucks when I meant to give him 30 and he stopped me before I left. Good guy!
The pumps make it impossible to pay with cards. It tells you to wait for cashier authorization which never comes.
I have a German license, and US passport to prove I am over 21.
However, the worker refused to sell it to me because it was not an American license since you have to scan the barcode on the back.
He then refused to even sell it to my mother, saying he knows it is going to me.
He said this is a Speedway policy. I asked what Canadians do, and he said they are in the same boat and that they used to have a way to enter in the information if the ID was not scanable but Speedway got rid of it.
It's absolutely ridiculous and discriminating against people with no NYS license.
If this is company policy, Speedway needs to make a change.
Another example: Even while I was waiting for him to contact a manager, a man behind me, clearly over 60, had an expired license and was also unable to get cigarettes, although the license proves his age.
My mother and I just got into a massive argument with an employee because of them being out of small cups. Never have we ever spoken to customers like they way she spoke to us. This girl just starred at me, batting her ridiculous lashes, like we were going to fight right there. It was extremely awkward. The line of people behind me were laughing at her. Some people should not be in customer service. Go anywhere else but here.
Down hill since it became a 7-11 owned. Miserable employees that continually make rude and inappropriate comments about customers and fight or argue with other employees. There are a handful that just gotta go. It took me months to finally post a comment about how bad it's become.Happy new year!
Gas pumps never print receipts and line inside is always insanely long. I just waited over 5 minutes for a receipt for my gas.
Last week I saw a rat heading into the cooler. When I enquired about this I got an extremely rude and aggressive response that almost felt threatening.
Opened goods off store shelves.Not very freindly. Not Helpful.
Bailey rules. Pay her. She pleasant and great for the business. If I owned a plsce she would be the first I hire.
I live around the corner and used to always buy my gas here but since sometime last year, I get "card reading errors" whenever I try to get gas with any of my cards. I don't have an issue anywhere else. It's frustrating and I have completely stopped coming here.
They'll flip out and then kick you out for asking for a gallon of gas then lock people inside (illegally) while locking you out(:
Handy convenience store and gas station in my neighborhood. Almost always well-stocked and clean. Although I would love a greater assortment of fresh fruits and local baked goods. The staff is usually very friendly and helpful, but on rare occasions they can be quite indifferent. It seems to a vary based on the person and the day.
Restaurantji Recommends
they need to give you the option of turning off the Gas Station TV thing or at least allow you to turn it down a notch or two, it can really interfere with situational awareness and make you susceptible to pickpocketing or worse.
The cashier double charged my card and then denied it and said I'd have to wait 4 days to speak to a manager. Unbelievable.
Shoutout Boss Man James and young Suu whoop Alexander. Good peoples. Always took care of me and were always nice. Appreciate you Candy as well. I love speedway. All stores should learn from this store and their staff. -Tony
I accidentally gave tommy at the front counter 50 bucks when I meant to give him 30 and he stopped me before I left. Good guy!
Nonsense car wash. Took forever.
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