Starbucks

5395-5495 Sheridan Dr, Buffalo
(716) 839-0580

Recent Reviews

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Sue Fagan

The music is so loud it’s very off putting. The employees literally are shouting to hear each other. It’s not a calm environment like the other Starbucks . The order wasn’t correct. It’s just a very chaotic place.

Atmosphere: 1

Food: 3

Service: 3

Smita Deore

Huge fan of cold brew with vanilla sweet cold foam. (classic)
Visited a couple of times here. Also tried cold brew with chocolate cream it was good less sweet and coffee and mocha mixed flavour ( kinda tasted like McD mocha frape)
Also tried lavender cream frape with caramel cold foam. It was good but bit too sweet.

Not really fan of expresso hence didn't enjoy cafe latte and white chocolate mocha.

Atmosphere: 4

Food: 4

Service: 4

Isabella Martin

everyone that works here is actually so rude except for jessica. I came in today to get a drink i ordered online and i went to turn a drink around to see if it was mine and the lady working had a brown pony tail in snatched it and said “nope!”. Not the end of the world just very rude staff

Service: 1

Chris Marotta

Drive-through person very rude this morning, basically threw my card at me and expected a tip. It’s a shame nowadays that hospitality has gone on the back burner all they want is your money for overpriced food, drinks, and crappy service. Do better.

Atmosphere: 1

Food: 4

Service: 1

Laurie Brown

Ordered and received our drinks, which were very good. Then they decided to close the inside of the store and we were asked to leave. Very strange, 3 people working. They were open till 7pm and closed the inside at 3:00. We were the only people inside. Doesn’t make a lot of sense. I wonder if the owner knows they do this.

Stephanie Richards

I stood there while several people who ordered after me(at the register) get their drinks. Finally I see the barista making my drink (so I thought) just for her to take the sticker off that cup, switch it with another sticker and give it to ANOTHER person who ordered a good 10 minutes after me. At that point I had enough and left without even getting my latte. I’m not sure why she continued to skip me, was it my hi-vis? My tattoos? So disappointed.

Atmosphere: 1

Food: 3

Service: 1

Epoch Games

It is a typical Starbucks. Zero errors, food was great, service was cheerful even at 6 30 am.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Venti Iced Latte

Chari Ruiz

the male supervisor or manager was unnecessarily rude made me uncomfortable and not want to come back to this location and go to main street instead. the barista on the window was nice though

Greg VanMeter

Always do a great job. Employees are always moving at 100mph but don't make you feel like a bother. Still attentive. Good spot.

Atmosphere: 4

Food: 4

Service: 5

Kristin Haines

Everyone super friendly and they move fairly fast.

Atmosphere: 5

Food: 5

Service: 5

Alexis Gallup

Food is hit or miss. Coffee is always great

Vegetarian options: Options

Dietary restrictions: Options

Parking: Parking lot

Kid-friendliness: Allows kids

Wheelchair accessibility: Has a ramp

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Venti Iced Latte, Sausage Cheddar & Egg Sandwich, Starbucks Blonde Espresso Roast, Butter Croissant, Cheese Danish

Theresa Becker

Kicked out my 12 yo daughter and her friend into the cold while they were still eating/drinking because "their backpacks were too big". Accused them of potentially having weapons.

Google user

I just went into this Starbucks to return cups that I can no longer afford. They are completely unused and still in the bag from the day I bought them. A employee named Lexa absolutely humiliated me. She questioned why I’m returning “so many cups” making faces at me and even went to another group of employees and talked about me and they all stared at me. It’s bad enough that it’s the holiday season and I had to return something I couldn’t afford but then to be questioned and humiliated in front of a line of customers was so embarrassing. I hope Lexa learns to not judge people. And I hope the manager explains to her that people have the right to return things within the return window no matter how high the dollar amount is.

Janet King

I just went into this Starbucks to return cups that I can no longer afford. They are completely unused and still in the bag from the day I bought them. A employee named Lexa absolutely humiliated me. She questioned why I’m returning “so many cups” making faces at me and even went to another group of employees and talked about me and they all stared at me. It’s bad enough that it’s the holiday season and I had to return something I couldn’t afford but then to be questioned and humiliated in front of a line of customers was so embarrassing. I hope Lexa learns to not judge people. And I hope the manager explains to her that people have the right to return things within the return window no matter how high the dollar amount is.

Service: 1

Christopher Evert

Drink was pretty good, counter help was nice, prices were pretty "whoa" though.

Atmosphere: 3

Food: 5

Service: 4

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