Starbucks
5395-5495 Sheridan Dr, Amherst
(716) 839-0580
Recent Reviews
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everyone that works here is actually so rude except for jessica. I came in today to get a drink i ordered online and i went to turn a drink around to see if it was mine and the lady working had a brown pony tail in snatched it and said “nope!”. Not the end of the world just very rude staff
Service: 1
Drive-through person very rude this morning, basically threw my card at me and expected a tip. It’s a shame nowadays that hospitality has gone on the back burner all they want is your money for overpriced food, drinks, and crappy service. Do better.
Atmosphere: 1
Food: 4
Service: 1
Ordered and received our drinks, which were very good. Then they decided to close the inside of the store and we were asked to leave. Very strange, 3 people working. They were open till 7pm and closed the inside at 3:00. We were the only people inside. Doesn’t make a lot of sense. I wonder if the owner knows they do this.
I stood there while several people who ordered after me(at the register) get their drinks. Finally I see the barista making my drink (so I thought) just for her to take the sticker off that cup, switch it with another sticker and give it to ANOTHER person who ordered a good 10 minutes after me. At that point I had enough and left without even getting my latte. I’m not sure why she continued to skip me, was it my hi-vis? My tattoos? So disappointed.
Atmosphere: 1
Food: 3
Service: 1
It is a typical Starbucks. Zero errors, food was great, service was cheerful even at 6 30 am.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Venti Iced Latte
the male supervisor or manager was unnecessarily rude made me uncomfortable and not want to come back to this location and go to main street instead. the barista on the window was nice though
Always do a great job. Employees are always moving at 100mph but don't make you feel like a bother. Still attentive. Good spot.
Atmosphere: 4
Food: 4
Service: 5
Everyone super friendly and they move fairly fast.
Atmosphere: 5
Food: 5
Service: 5
Food is hit or miss. Coffee is always great
Vegetarian options: Options
Dietary restrictions: Options
Parking: Parking lot
Kid-friendliness: Allows kids
Wheelchair accessibility: Has a ramp
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Venti Iced Latte, Sausage Cheddar & Egg Sandwich, Starbucks Blonde Espresso Roast, Butter Croissant, Cheese Danish
Kicked out my 12 yo daughter and her friend into the cold while they were still eating/drinking because "their backpacks were too big". Accused them of potentially having weapons.
Restaurantji Recommends
I just went into this Starbucks to return cups that I can no longer afford. They are completely unused and still in the bag from the day I bought them. A employee named Lexa absolutely humiliated me. She questioned why I’m returning “so many cups” making faces at me and even went to another group of employees and talked about me and they all stared at me. It’s bad enough that it’s the holiday season and I had to return something I couldn’t afford but then to be questioned and humiliated in front of a line of customers was so embarrassing. I hope Lexa learns to not judge people. And I hope the manager explains to her that people have the right to return things within the return window no matter how high the dollar amount is.
I just went into this Starbucks to return cups that I can no longer afford. They are completely unused and still in the bag from the day I bought them. A employee named Lexa absolutely humiliated me. She questioned why I’m returning “so many cups” making faces at me and even went to another group of employees and talked about me and they all stared at me. It’s bad enough that it’s the holiday season and I had to return something I couldn’t afford but then to be questioned and humiliated in front of a line of customers was so embarrassing. I hope Lexa learns to not judge people. And I hope the manager explains to her that people have the right to return things within the return window no matter how high the dollar amount is.
Service: 1
Drink was pretty good, counter help was nice, prices were pretty "whoa" though.
Atmosphere: 3
Food: 5
Service: 4
Music in store way too loud.
I don’t usually write reviews, but I really appreciate Elizabeth today who helped me with my order. She was very sweet. One of my favorite Starbucks locations.
Atmosphere: 5
Food: 5
Service: 5
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