Taco Bell
3730 Union Rd, Buffalo
(716) 685-7907
Recent Reviews
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Waited in an empty lobby for 20 minutes and nobody came to help. Was looked at several times by employees but never helped. Left with no food and without ever being acknowledged.
Atmosphere: 1
Food: 1
Service: 1
No matter how many times I go there, I never learn my lesson. This place is terrible. Food is terrible, never get the whole order right, quality is low. I love taco bell, just not this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a cheesy Gordita crunch and it tasted like they grabbed the taco shell from a dusty shelf way in back. Tasted pretty bad.
Food: 1
Service: 2
This store must be under new management because they have had everything I wanted and even made my order correct the last 2 times I ordered from this location. It used to be the absolute worst location in the area but they have stepped their game up.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Nachos
I waited 43 minutes for a pickup order and left with no food and only a partial refund!!! Took almost 10 minutes before anyone even greeted me.
To top it off, 3 people were here before me waiting for their orders and still hadn’t gotten it. The whole time I was there only one person in the dining area received food and he had been waiting a very long time too. How do you wait 40 minutes to serve anyone in the dining area?!
Also, the DoorDash drivers waiting were complaining that they were focusing on drive thru orders. Which was on par, so I would never DoorDash from here either.
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minute for an online order pick up.
Cold food, service disgusting and the lady who was working was texting for at least a minute. Before realizing I was standing.
They need to demolish this location… not once have I ever gotten good let alone okay service.
Waited almost 30min combined between the drive thru and parked in a spot after I was told the order would be brought out to me. Finally got the notification that my order was done, went inside to just get it myself as I was done waiting. The bag and food felt cold. Submitted feedback through their website and never heard back.
Atmosphere: 3
Food: 2
Service: 1
Have ordered from this taco bell multiple times over the past 2 years and there's always a problem with my order from missing items to wrong items. The food quality is fine. You cannot easily get a hold of the location on the phone to resolve issues and taco bell online customer service moves at a snails pace.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cinnamon Twists, Cheesy Gordita Crunch, Soft Taco
We always drop in to this TacoBell when visiting Walden Galleria and pit stop here .. good service, reasonable prices and nice parking - drive thru
Dietary restrictions: Veggies options
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheesy Gordita Crunch, Cheesy Roll Up
The food is fine; Standard TacoBell... No real personal interaction. The place was a mess and bathrooms were disgusting.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Very bad experience. The workers were swearing and talking about their home lives in front of the customers. They got the order completely wrong as well.
Atmosphere: 1
Food: 1
Service: 1
Waited so long for a meal 30 mins when no one else was inside ordering
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos, Cheese Quesadilla, Soft Taco
I came here three times.
1st time - I waited 30 minutes to get my food.
2nd time - I sat at the drive thru window for 5 minutes and then was told to come back in 10 more minutes ?
3rd time - I ordered on the app to try to avoid waiting in person and they told me they don't have my order even though I got charged.
Like the other reviewer said, this location absolutely should just be demolished or maybe hire more people.....but probably just demolish it.
I think that they make good tacos. And they have the best prices.
Typical taco bell, employee gave me a free taco pizza made by mistake.
Food: 4
Service: 5
Recommended dishes: Mexican Pizza, Bean Burrito
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