I hosted my baby shower at The Buffalo Iris Center on October 19th with about 69 guests, and while the space itself was beautiful and the setup looked lovely, the overall experience was unfortunately very disappointing, mainly due to the food and service.
After speaking with many of my guests, everyone had the same feedback: the food was terrible. Guests said it was cold, the chicken tasted boiled, and the roast beef was served with stale rolls (and not the correct kind). Several guests told me they didn’t even eat because it was that bad — one mentioned wrapping their roast beef in a napkin out of embarrassment for not touching their plate. The mashed potatoes tasted instant and flavorless, and there was no horseradish served with the roast beef as expected.
Service was also disappointing. Guests repeatedly had to ask for more of everything, as the attendants were not attentive. The food presentation was poor, with the buffet tables pushed against the wall in the corner, causing a very slow line and crowding.
We were told coffee and tea were included in the price ($20 a person), but when guests asked for them, they were told there wasn’t any made. One staff member even offered to share her personal coffee instead. The bar situation was also mishandled — we were told it would be open, but there was no bartender available. When guests ordered drinks, one even had to return a Bloody Mary because it was made incorrectly.
Overall, while the venue itself looked nice, the quality of food and service completely fell short, especially for the price we paid. My family has friends who are members of the Iris Center, and even they suggested that we write a review or a letter because they were so surprised by our experience. This was such a special day for me and my family, and I truly wish it had been handled with more care.
Atmosphere: 5
Food: 2
Service: 2
eric green
My daughter had her baby shower food was terrible service was terrible. She spent alot of money for this disappointment.
Atmosphere: 5
Service: 1
Christopher Globus
Absolutely fantastic place. Never had a bad time here.
Atmosphere: 5
Food: 5
Service: 5
cynthia petrow
Nothing even questionable to say...feels like family....
Carol Dagastino
The music was sensational!
Atmosphere: 5
Food: 4
Service: 4
Lorri Bair
A friend was in from VA so we met up at the Irish center. I've loved it here since I was a kid. We met on a Thursday and Flip Side was playing. Lots of old neighborhood friends there which made for a great night!
Atmosphere: 5
Food: 5
Service: 5
Matthew Robinson
The Guinness is perfectly poured and cold. The atmosphere is warm and welcoming. It is a perfect place to start your South Buffalo pub crawl.
Atmosphere: 5
Food: 4
Service: 5
Michael Affronte
Haven't had a bad dish yet. Food is excellent.
Atmosphere: 5
Food: 5
Service: 5
Christine Taylor
I was there for a meat raffle every one had a good time
Was there for the Polish, Irish and Italian tri-cultural event they ran. It was great, different experiences in different culturally themed rooms. Loved the people I met there!
Atmosphere: 5
Food: 5
Service: 5
Zach Herring
Experience was awesome! Service was very fast even being there on St. Patrick's Day when they are busy.
Atmosphere: 5
Service: 5
Travis Bohrer
Very friendly atmosphere. Great food and great entertainment.
My wife and I occasionally go here for special events, like the Tri-Ethnic Festival, or when family members from Ireland visit.
I love the corned beef sandwich and the Friday fish fry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger, Chicken Fingers, Add Fries, 4 Pieces Finger with Fries, 10 Piece Single Order
That bartender Kevin is a reason to go alone.
Atmosphere: 5
Food: 5
Service: 5
I hosted my baby shower at The Buffalo Iris Center on October 19th with about 69 guests, and while the space itself was beautiful and the setup looked lovely, the overall experience was unfortunately very disappointing, mainly due to the food and service.
After speaking with many of my guests, everyone had the same feedback: the food was terrible. Guests said it was cold, the chicken tasted boiled, and the roast beef was served with stale rolls (and not the correct kind). Several guests told me they didn’t even eat because it was that bad — one mentioned wrapping their roast beef in a napkin out of embarrassment for not touching their plate. The mashed potatoes tasted instant and flavorless, and there was no horseradish served with the roast beef as expected.
Service was also disappointing. Guests repeatedly had to ask for more of everything, as the attendants were not attentive. The food presentation was poor, with the buffet tables pushed against the wall in the corner, causing a very slow line and crowding.
We were told coffee and tea were included in the price ($20 a person), but when guests asked for them, they were told there wasn’t any made. One staff member even offered to share her personal coffee instead. The bar situation was also mishandled — we were told it would be open, but there was no bartender available. When guests ordered drinks, one even had to return a Bloody Mary because it was made incorrectly.
Overall, while the venue itself looked nice, the quality of food and service completely fell short, especially for the price we paid. My family has friends who are members of the Iris Center, and even they suggested that we write a review or a letter because they were so surprised by our experience. This was such a special day for me and my family, and I truly wish it had been handled with more care.
Atmosphere: 5
Food: 2
Service: 2
My daughter had her baby shower food was terrible service was terrible. She spent alot of money for this disappointment.
Atmosphere: 5
Service: 1
Absolutely fantastic place. Never had a bad time here.
Atmosphere: 5
Food: 5
Service: 5
Nothing even questionable to say...feels like family....
The music was sensational!
Atmosphere: 5
Food: 4
Service: 4
A friend was in from VA so we met up at the Irish center. I've loved it here since I was a kid. We met on a Thursday and Flip Side was playing. Lots of old neighborhood friends there which made for a great night!
Atmosphere: 5
Food: 5
Service: 5
The Guinness is perfectly poured and cold. The atmosphere is warm and welcoming. It is a perfect place to start your South Buffalo pub crawl.
Atmosphere: 5
Food: 4
Service: 5
Haven't had a bad dish yet. Food is excellent.
Atmosphere: 5
Food: 5
Service: 5
I was there for a meat raffle every one had a good time
Service: 4
Restaurantji Recommends
Fabulous wedding reception!
Atmosphere: 5
Food: 5
Service: 5
Superb fish fry
Atmosphere: 5
Food: 5
Service: 5
Was there for the Polish, Irish and Italian tri-cultural event they ran. It was great, different experiences in different culturally themed rooms. Loved the people I met there!
Atmosphere: 5
Food: 5
Service: 5
Experience was awesome! Service was very fast even being there on St. Patrick's Day when they are busy.
Atmosphere: 5
Service: 5
Very friendly atmosphere. Great food and great entertainment.
My wife and I occasionally go here for special events, like the Tri-Ethnic Festival, or when family members from Ireland visit.
I love the corned beef sandwich and the Friday fish fry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger, Chicken Fingers, Add Fries, 4 Pieces Finger with Fries, 10 Piece Single Order
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