Food was terrible, but I have never been big on fondue. It was more the odor and aftertaste of the cooking oil.
Atmosphere: 3
Food: 1
Service: 4
Kris Jackson
Amazing service!Vegetarian options: Awesome!
Atmosphere: 5
Food: 5
Service: 5
Emily Corkery
Excellent dinner. Jayda was awesome! We were celebrating a birthday and an anniversary and she made us feel so special. The food was delicious, prompt service and our server went above and beyond. Thank you for a great evening ! (A+ on the “birthday-versary writing !)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Turtle Dessert
Dawn Windsor
Extremely pricey....Kid-friendliness: NOT KID FRIENDLY
Mac was an amazing server, she made our experience extra special for my birthday. When we told her we just moved here, she brought out a little celebration plate with our chocolate fondue, but when she found out with was my birthday too, she also brought out an adorable little rice crispy treat covered in strawberries and champagne for us.The food was great, the drinks were amazing, and the service was phenomenal!Vegetarian options: Plenty of vegetarian options availableDietary restrictions: Very forward about what options are gluten friendly or not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Chocolate Fondue, French Quarter
Carla Rodriguez
This was my first experience here, Thanks to my sister and her boyfriend and a good friend of hers. They asked me to tag along because I haven’t been having the best week due to personal things happening in my life. they insisted, so I accepted. but the night didn’t turn out/end how we expected. Upon arriving, they made a reservation for 4, so a nice lady took us to our table. So then our waiter came to our table, a young gentleman served us tonight and I don’t remember his name, but he was very nice at first. We got the entree course for two, x2 which comes with four courses. He brung out the first one and forgot to turn on the heaters so we asked for another waitress to turn it on, she was very nice about it and explained this happening sometimes. So we didn’t mention it to him. We ate and were satisfied with that course, then it was salads next. So he brung those out after and he forgot to bring extra utensils, considering we only started with two pouches. After sitting there for a good 10 mins, he came around to check on us and we asked for extra, and again he was nice and brung forks out. We ate and were on to the next course which is you’re broth and meat. He also forgot to bring extra skewers, so we asked for extra cause we only had one at the time. He went to “get” them and didn’t come around for another good 10-15 mins to check on us when we again asked for extra, and he apologized and ran to give us extra skewers which we understood and just thought he’s had a long day, so we were nice about it and we made our food which is a lengthy process. Someone at the table wanted to ask for extra veggies but he was rushing around and they never got a chance which again, we understood, wasn’t a big deal. Then after waiting again, he came around to clean up and said he’d bring a container for the extra meat I had on my plate. Which he did not until the end. Totally fine. But next course was chocolate fondue, which just to mention he had to re ask one of us about which one we wanted cause he forgot. But he brung them out, no problem. We ate and had plenty of choc and dippers to take home. He dropped off the receipt and continued on to charge us. My sister and her friend decided to split it which to mention is nice of them considering the amount was 240+ but they insisted. So my sister tipped 10 in cash and then tipped 15 from the card on top of that, and her friend tipped 5. After they scanned, the waiter stood there with a unsteady look on his face and seriously asked if he did anything wrong with our service tonight which we thought was a common question, and we agreed we were satisfied. After a couple seconds of talking, he pointed to the receipt to the bottom where it says “suggested tips” and said, this is the suggested tipping. My sister said “yeah, I tipped you ten and fifteen from my card” and he said “yeah but she tipped me 5” and pointed to my sisters friend which put her on the spot and clearly made her uncomfortable. She expressed that, that was all she could afford considering she split half the bill with my sister, and she apologized? The young man then sat there for a second and then said okay and grabbed our plates and stormed off clearly distraught. We all sat there very uncomfortable and confused and i explained how I’ve never heard that before. He brung me the container I asked for again and I said thank you and got a “mhm” as he stormed off again, which again I had to find him and ask for another for our dippers. And got another mhm. He then came back and my sister asked about the choc that we told him to his face before we paid that we wanted to take it home and he said “oh I threw it out” so surprised, my sister said oh okay? And he said yeah sorry and walked off again. Moral of this story, never expect anything from anyone, cause he was clearly upset about a $30 tip and we believe he threw her food out as payback, which isn’t ok. He needs to be humbled cause not everyone that comes in has it EZ with their $$. That is all I have to say.
Atmosphere: 3
Food: 4
Service: 1
Ken Keenan
Great food and an even better experience! All the cheese fondues are great especially the Spinach artichoke. Servers are really attentive! Great for special occasions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Beef, Artichoke Dip
Lizzy Woods
Jules gave my family and I an absolutely perfect night! It was my partner's birthday, tonight, and we unexpectedly had our children join us. Jules made it such a special night not just for my partner, but also for my babies who got to eat fondue for the 1st time! She was so kind and attentive and went above and beyond to enhance our experience. 11/10!!! Thank you, Jules!!!
Atmosphere: 5
Food: 5
Service: 5
Beth Garigen
First time here. The menu is confusing and gives the impression that no matter what you pick from the 3 options, you're spending over $50 per person just on food. The quality of the food is somewhere around $10-$15 per person.The first course was cheese fondue, but the party of 4 can only pick one pot, so your dinner options are limited. Everyone has to eat the same thing or eat in shifts.The assortment of breads, fruit, and veggies was 2 different rolls sliced up, part of an apple, a few broccoli florets, and mushy carrot balls. I expected carrot slices, peppers, cucumber, cauliflower, pears, grapes, etc.We were charged for 2 desserts so I had to ask to have 1 removed. The cost of 1 dessert was $32. Not worth the price. The bill for 4 people (and 2 of those people only had a starter) was $200. I won't be going back
Atmosphere: 4
Food: 3
Service: 1
Mason Smith
Great food and service. Offers a fun experience with loved ones. Egregiously expensive.
Try to go a few times a year, as it's a 2 hour drive for us. They have changed the menu, and all the meats were crazy over seasoned. It was such a shame because the seasonings ruined the experience. Service was amazing, and the atmosphere was excellent. However, we won't be returning as it was a bit expensive to be this disapointed.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chocolate Turtle Dessert
Theresa Thurston (Life-With-Goldens)
We visited for our first time. We had a wonderful experience. Awesome food. Great serviceWe were a party of 6 and everyone was very impressed with everything. It is a different dining experience but we recommend it highly.Thank you melting pot.The Thurston family
Atmosphere: 5
Food: 5
Service: 5
Eldon Singer
Great for celebrating any occasion and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Jedian
Fun night celebrating a birthday. Food was good. Service was a bit slow. It was very busy and our server seemed to disappear for about 30 minutes but our broth was brought out and we had to wait for the food. Quality of food was good.
Food was terrible, but I have never been big on fondue. It was more the odor and aftertaste of the cooking oil.
Atmosphere: 3
Food: 1
Service: 4
Amazing service!Vegetarian options: Awesome!
Atmosphere: 5
Food: 5
Service: 5
Excellent dinner. Jayda was awesome! We were celebrating a birthday and an anniversary and she made us feel so special. The food was delicious, prompt service and our server went above and beyond. Thank you for a great evening ! (A+ on the “birthday-versary writing !)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Turtle Dessert
Extremely pricey....Kid-friendliness: NOT KID FRIENDLY
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail, Wisconsin Cheddar
Mac was an amazing server, she made our experience extra special for my birthday. When we told her we just moved here, she brought out a little celebration plate with our chocolate fondue, but when she found out with was my birthday too, she also brought out an adorable little rice crispy treat covered in strawberries and champagne for us.The food was great, the drinks were amazing, and the service was phenomenal!Vegetarian options: Plenty of vegetarian options availableDietary restrictions: Very forward about what options are gluten friendly or not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Chocolate Fondue, French Quarter
This was my first experience here, Thanks to my sister and her boyfriend and a good friend of hers. They asked me to tag along because I haven’t been having the best week due to personal things happening in my life. they insisted, so I accepted. but the night didn’t turn out/end how we expected. Upon arriving, they made a reservation for 4, so a nice lady took us to our table. So then our waiter came to our table, a young gentleman served us tonight and I don’t remember his name, but he was very nice at first. We got the entree course for two, x2 which comes with four courses. He brung out the first one and forgot to turn on the heaters so we asked for another waitress to turn it on, she was very nice about it and explained this happening sometimes. So we didn’t mention it to him. We ate and were satisfied with that course, then it was salads next. So he brung those out after and he forgot to bring extra utensils, considering we only started with two pouches. After sitting there for a good 10 mins, he came around to check on us and we asked for extra, and again he was nice and brung forks out. We ate and were on to the next course which is you’re broth and meat. He also forgot to bring extra skewers, so we asked for extra cause we only had one at the time. He went to “get” them and didn’t come around for another good 10-15 mins to check on us when we again asked for extra, and he apologized and ran to give us extra skewers which we understood and just thought he’s had a long day, so we were nice about it and we made our food which is a lengthy process. Someone at the table wanted to ask for extra veggies but he was rushing around and they never got a chance which again, we understood, wasn’t a big deal. Then after waiting again, he came around to clean up and said he’d bring a container for the extra meat I had on my plate. Which he did not until the end. Totally fine. But next course was chocolate fondue, which just to mention he had to re ask one of us about which one we wanted cause he forgot. But he brung them out, no problem. We ate and had plenty of choc and dippers to take home. He dropped off the receipt and continued on to charge us. My sister and her friend decided to split it which to mention is nice of them considering the amount was 240+ but they insisted. So my sister tipped 10 in cash and then tipped 15 from the card on top of that, and her friend tipped 5. After they scanned, the waiter stood there with a unsteady look on his face and seriously asked if he did anything wrong with our service tonight which we thought was a common question, and we agreed we were satisfied. After a couple seconds of talking, he pointed to the receipt to the bottom where it says “suggested tips” and said, this is the suggested tipping. My sister said “yeah, I tipped you ten and fifteen from my card” and he said “yeah but she tipped me 5” and pointed to my sisters friend which put her on the spot and clearly made her uncomfortable. She expressed that, that was all she could afford considering she split half the bill with my sister, and she apologized? The young man then sat there for a second and then said okay and grabbed our plates and stormed off clearly distraught. We all sat there very uncomfortable and confused and i explained how I’ve never heard that before. He brung me the container I asked for again and I said thank you and got a “mhm” as he stormed off again, which again I had to find him and ask for another for our dippers. And got another mhm. He then came back and my sister asked about the choc that we told him to his face before we paid that we wanted to take it home and he said “oh I threw it out” so surprised, my sister said oh okay? And he said yeah sorry and walked off again. Moral of this story, never expect anything from anyone, cause he was clearly upset about a $30 tip and we believe he threw her food out as payback, which isn’t ok. He needs to be humbled cause not everyone that comes in has it EZ with their $$. That is all I have to say.
Atmosphere: 3
Food: 4
Service: 1
Great food and an even better experience! All the cheese fondues are great especially the Spinach artichoke. Servers are really attentive! Great for special occasions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Beef, Artichoke Dip
Jules gave my family and I an absolutely perfect night! It was my partner's birthday, tonight, and we unexpectedly had our children join us. Jules made it such a special night not just for my partner, but also for my babies who got to eat fondue for the 1st time! She was so kind and attentive and went above and beyond to enhance our experience. 11/10!!! Thank you, Jules!!!
Atmosphere: 5
Food: 5
Service: 5
First time here. The menu is confusing and gives the impression that no matter what you pick from the 3 options, you're spending over $50 per person just on food. The quality of the food is somewhere around $10-$15 per person.The first course was cheese fondue, but the party of 4 can only pick one pot, so your dinner options are limited. Everyone has to eat the same thing or eat in shifts.The assortment of breads, fruit, and veggies was 2 different rolls sliced up, part of an apple, a few broccoli florets, and mushy carrot balls. I expected carrot slices, peppers, cucumber, cauliflower, pears, grapes, etc.We were charged for 2 desserts so I had to ask to have 1 removed. The cost of 1 dessert was $32. Not worth the price. The bill for 4 people (and 2 of those people only had a starter) was $200. I won't be going back
Atmosphere: 4
Food: 3
Service: 1
Great food and service. Offers a fun experience with loved ones. Egregiously expensive.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Try to go a few times a year, as it's a 2 hour drive for us. They have changed the menu, and all the meats were crazy over seasoned. It was such a shame because the seasonings ruined the experience. Service was amazing, and the atmosphere was excellent. However, we won't be returning as it was a bit expensive to be this disapointed.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Chocolate Turtle Dessert
We visited for our first time. We had a wonderful experience. Awesome food. Great serviceWe were a party of 6 and everyone was very impressed with everything. It is a different dining experience but we recommend it highly.Thank you melting pot.The Thurston family
Atmosphere: 5
Food: 5
Service: 5
Great for celebrating any occasion and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Fun night celebrating a birthday. Food was good. Service was a bit slow. It was very busy and our server seemed to disappear for about 30 minutes but our broth was brought out and we had to wait for the food. Quality of food was good.
Joe was an excellent waiter.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak Lovers