The Sausage Maker Inc.
1500 Clinton St Ste 140, Buffalo
(716) 824-5814
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Recent Reviews
I recently placed an order from them and they had a promotion going on for a free gift if you order over $50. So I placed the order and received the items I ordered but did not get my free gift (a book) when leaving feedback I mentioned the forgotten book and promptly received an email from the president apologizing for the mistake he asked what I had ordered and sent it right out and I received the book in the mail a few days later.
Great customer service made the mistake...
I want to take a minute to recognize the efforts of John P. at sausage maker. This gentleman went well above and beyond to resolve an issue I had with a recent purchase of some hog casings.With customer service rapidly declining in most of the vendors I use, dealing with John was a welcomed change.My hat's off to you John and sausage maker for the quality customer service you provided.Well done.
Really blown away by The Sausage Maker's incredible customer service. I live in Vietnam and foolishly chose the cheapest shipping option to have some casings delivered here. the box got lost in transit somewhere along the way, and when I emailed the company asking if they had received any notification, they responded within a few hours and took it upon themselves to immediately ship a new order with a better shipping option at no extra cost. The 1st box getting lost was not...
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