Tim Hortons

3941 Broadway, Depew
(716) 288-9003

Recent Reviews

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Bryce Gearman

Have gone multiple times and still yet every time an order is messed up. Nobody in the establishment can speak English. Tim Hortons at this location has really hit the bottom.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Pestillo

Out of all the Tims this is by far the worst.

Atmosphere: 1

Food: 1

Service: 1

Mark Bigaj

Will no longer go to this location. 2 straight days of errors. Day 1 ordered sausage egg bagel and after having to wait I got bacon that was undercooked. Day 2 ordered same thing and got home to find just a buttered bagel, no egg cheese or meat. No problem taking my money but big problem giving correct order. No wonder this location is always empty.

Atmosphere: 1

Food: 1

Service: 1

joe jac

My coffee was so creamy we had ordered exlarge coffee,with 2 sausage,egg and, cheese on a biscuit.Will sure visit the again.

Food: 5

Service: 4

Recommended dishes: Biscuit Breakfast Sandwich

Mike Gilhooly

Good visit

Atmosphere: 5

Food: 5

Service: 5

gosabrsgo

The lowest Tim's in WNY by a mile. Workers are rude as well

Atmosphere: 1

Food: 1

Service: 1

Sue Trabucco

I usually don't have too many issues here but today I pulled in at 6:02 am and had to pull up to the window because no one responded when I drove through. They were still getting ready. I ordered then and had to wait for 15 minutes for a wrap and a tea. I realized after getting to work that the tea was not green tea with one cream one sugar which she had asked me to clarify twice but chamomile caffeine free no cream. I wish I had noticed sooner because the whole point of stopping was caffeine. Then the light to get out of the lot would not change so I had to turn right instead of left and turn around. Not a good start.

Atmosphere: 3

Food: 3

Service: 2

Maureen V

This is the WORST THs location I have ever been to!!!! Horrible!! The last 3x I was there I had issues! I’ll never ever buy here again!! Not especially since there are SOOO many to choose from!

Atmosphere: 1

Service: 1

candie mirrione

Most things out of or not working. Ordered dozen assorted donuts and got 9 plain, 1 chocolate, 1 sour dough & 1 honey cruller. Lots of upset children when opened the box.

Atmosphere: 3

Food: 3

Service: 2

Evonne Heyd

Every time I order a bagel, no matter what kind, I ask for extra cream cheese....I get charged for it but it never happens. I get so frustrated. Coffee tasted burnt today

Food: 1

Service: 2

Louie Castro

Showed up at 4:30 and they had no food or drinks and were essentially closed.Just put that you u close at 4:30 not 5.

Atmosphere: 2

Food: 2

Service: 1

Used Napkin

Horrible experience every visit to this Tim Hortons location. By far the worst customer service and quality of food for any Tim Hortons in the area. Stay away unless you are in dire need of coffee at the train station.

Atmosphere: 1

Food: 2

Service: 1

Jesse Balabis

Everytime I go in it’s fine…but I’m done doordashing with them…they will make any drink to replace what you have it’s literally lever right.

Atmosphere: 3

Food: 2

Service: 2

Hippie Chick

Everyone is polite & helpful.Never had any issues when with foor or service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Muffins

Nachtessen

Sandwich was missing items.

Atmosphere: 3

Food: 1

Service: 2

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