Tim Hortons

259 Orchard Park Rd, West Seneca
(716) 826-0354

Recent Reviews

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Stephanie Ritchie

Breakfast was delicious.

Atmosphere: 5

Food: 5

Service: 5

Carrie

Neveha was very rude , ignored me when I told her I had doordash and continued to take people walking through door instead of responding to me or helping me!

Atmosphere: 1

Service: 1

Scott Bishop (Pippen55)

Waited way longer in the drive thru line. Stop blocking the second drive thru lane.

Bee C

This location for not accept senior discount on any orders.

Atmosphere: 3

Food: 3

Service: 4

Amanda Jacobs

They’re always either out of something or make your stuff wrong. Both happened today and I’m sick of it lol. Service has always been okay but dude it’s before 11AM you’re supposed to have hashbrowns 😭😭

Junita A

They need to fix a coffee machine every time I come here is horrible. I would never return. I would drive that extra step to the next person location.

Atmosphere: 2

Food: 1

Service: 5

Mark S

Just passing through BUT! since when does 2 large orange pekoe teas cost 7.15 US...and then the tea was very weak..just awefull.NEVER AGAIN

Food: 1

Service: 4

matt migas

Was here this morning and had to wait ten mins just to talk to someone in the drive thru. Then mine order was completely messed up and got charged more. This is about the ten horrible experience I had there so I had to make a review. Don’t go!

Atmosphere: 1

Food: 1

Service: 1

The Oracle

The absolute rudest drive thru girl ever irking today 11:10 am July 16th. Hope she has a better afternoon. Edit- Tim Hortons left a comment asking that I contact them at customer care- I did and the link was “removed or doesn’t exist.” What a joke.

Atmosphere: 1

Food: 1

Service: 1

R L

Young man working the drive thru was rude, angry and disrespectful. Shoved my order right at me. When I called him out on his attitude I got a line of profanities thrown at my spouse and I. Didn’t give me one of my sandwiches that I ordered either. Go elsewhere. Seriously.

Atmosphere: 1

Food: 1

Service: 1

Jessica L Velazquez

I never leave reviews and I feel bad doing so now but This is the worst Tim Hortons in west Seneca. Staff is rude 99% of the time. They charge more than any other local location and get my order wrong 90% of the time.

Ian Morrison

Dining room closed and got our order wrong multiple times

Atmosphere: 2

Food: 4

Service: 1

Bryan Krytus

Always such a happy group of people working in the mornings here!! Drive-thru is usually pretty quick so i make this location my morning stop on my way to work. Hi Shirley! Good staff you have at potter!!

Atmosphere: 5

Food: 5

Service: 5

Ashley Ann Penrod

While this place has excellence service, I always grab coffee in the morning if I can. they close the doors to the dining room in the morning about 2 to three times a week which kinda sucks for me because I don't drive. Maybe I'll just start walking in the drive thru lane

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Tim Bits, Boston Cream Donuts, Sausage Breakfast Sandwich

jake bradford

Please train your staff! A hot coffee should be HOT. This is like 5 times in a row now, please do better.

Atmosphere: 1

Food: 1

Service: 1

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