They need to fix a coffee machine every time I come here is horrible. I would never return. I would drive that extra step to the next person location.
Atmosphere: 2
Food: 1
Service: 5
Mark S
Just passing through BUT! since when does 2 large orange pekoe teas cost 7.15 US...and then the tea was very weak..just awefull.NEVER AGAIN
Food: 1
Service: 4
matt migas
Was here this morning and had to wait ten mins just to talk to someone in the drive thru. Then mine order was completely messed up and got charged more. This is about the ten horrible experience I had there so I had to make a review. Don’t go!
Atmosphere: 1
Food: 1
Service: 1
The Oracle
The absolute rudest drive thru girl ever irking today 11:10 am July 16th. Hope she has a better afternoon. Edit- Tim Hortons left a comment asking that I contact them at customer care- I did and the link was “removed or doesn’t exist.” What a joke.
Atmosphere: 1
Food: 1
Service: 1
R L
Young man working the drive thru was rude, angry and disrespectful. Shoved my order right at me. When I called him out on his attitude I got a line of profanities thrown at my spouse and I. Didn’t give me one of my sandwiches that I ordered either. Go elsewhere. Seriously.
Atmosphere: 1
Food: 1
Service: 1
Jessica L Velazquez
I never leave reviews and I feel bad doing so now but This is the worst Tim Hortons in west Seneca. Staff is rude 99% of the time. They charge more than any other local location and get my order wrong 90% of the time.
Ian Morrison
Dining room closed and got our order wrong multiple times
Atmosphere: 2
Food: 4
Service: 1
Bryan Krytus
Always such a happy group of people working in the mornings here!! Drive-thru is usually pretty quick so i make this location my morning stop on my way to work. Hi Shirley! Good staff you have at potter!!
Atmosphere: 5
Food: 5
Service: 5
Ashley Ann Penrod
While this place has excellence service, I always grab coffee in the morning if I can. they close the doors to the dining room in the morning about 2 to three times a week which kinda sucks for me because I don't drive. Maybe I'll just start walking in the drive thru lane
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tim Bits, Boston Cream Donuts, Sausage Breakfast Sandwich
jake bradford
Please train your staff! A hot coffee should be HOT. This is like 5 times in a row now, please do better.
Staff members were very nice, I ordered a 2/2 coffee and a cream cheese bagel, after paying for thr order I wanted to add a muffin, the lady said it’s on me, but I insisted to pay.
Atmosphere: 3
Food: 5
Service: 5
Robert Lloyd
Ciabatta roll rock hard, browning lettuce, sloppy amount of mayo.
Food: 1
Mario Magarin
Terrible customer service, young guy at drive through needs some training to deal with customers... This guy threats you as if you were begging for service
Atmosphere: 1
Food: 2
Service: 1
Kim Nati
I usually come to the store before work and get a coffee. They're usually cheerful and happy most of the time. However, I have been there in the morning and already got a muffin that was so hard. You could throw it through plaster. Also. Today I was there and I ordered breakfast sandwich and it was so bad. The cheese was so old it wouldn't even melt and the waffle was so hard and dry. Now I spent $10 between a coffee and a breakfast sandwich and had to throw my breakfast sandwich out. That's two times now. I had a bad experience there. Not a good place to go in the morning. I think they're serving a very old stuff. Not a place I'd recommend to stop
They need to fix a coffee machine every time I come here is horrible. I would never return. I would drive that extra step to the next person location.
Atmosphere: 2
Food: 1
Service: 5
Just passing through BUT! since when does 2 large orange pekoe teas cost 7.15 US...and then the tea was very weak..just awefull.NEVER AGAIN
Food: 1
Service: 4
Was here this morning and had to wait ten mins just to talk to someone in the drive thru. Then mine order was completely messed up and got charged more. This is about the ten horrible experience I had there so I had to make a review. Don’t go!
Atmosphere: 1
Food: 1
Service: 1
The absolute rudest drive thru girl ever irking today 11:10 am July 16th. Hope she has a better afternoon. Edit- Tim Hortons left a comment asking that I contact them at customer care- I did and the link was “removed or doesn’t exist.” What a joke.
Atmosphere: 1
Food: 1
Service: 1
Young man working the drive thru was rude, angry and disrespectful. Shoved my order right at me. When I called him out on his attitude I got a line of profanities thrown at my spouse and I. Didn’t give me one of my sandwiches that I ordered either. Go elsewhere. Seriously.
Atmosphere: 1
Food: 1
Service: 1
I never leave reviews and I feel bad doing so now but This is the worst Tim Hortons in west Seneca. Staff is rude 99% of the time. They charge more than any other local location and get my order wrong 90% of the time.
Dining room closed and got our order wrong multiple times
Atmosphere: 2
Food: 4
Service: 1
Always such a happy group of people working in the mornings here!! Drive-thru is usually pretty quick so i make this location my morning stop on my way to work. Hi Shirley! Good staff you have at potter!!
Atmosphere: 5
Food: 5
Service: 5
While this place has excellence service, I always grab coffee in the morning if I can. they close the doors to the dining room in the morning about 2 to three times a week which kinda sucks for me because I don't drive. Maybe I'll just start walking in the drive thru lane
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tim Bits, Boston Cream Donuts, Sausage Breakfast Sandwich
Please train your staff! A hot coffee should be HOT. This is like 5 times in a row now, please do better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff members were very nice, I ordered a 2/2 coffee and a cream cheese bagel, after paying for thr order I wanted to add a muffin, the lady said it’s on me, but I insisted to pay.
Atmosphere: 3
Food: 5
Service: 5
Ciabatta roll rock hard, browning lettuce, sloppy amount of mayo.
Food: 1
Terrible customer service, young guy at drive through needs some training to deal with customers... This guy threats you as if you were begging for service
Atmosphere: 1
Food: 2
Service: 1
I usually come to the store before work and get a coffee. They're usually cheerful and happy most of the time. However, I have been there in the morning and already got a muffin that was so hard. You could throw it through plaster. Also. Today I was there and I ordered breakfast sandwich and it was so bad. The cheese was so old it wouldn't even melt and the waffle was so hard and dry. Now I spent $10 between a coffee and a breakfast sandwich and had to throw my breakfast sandwich out. That's two times now. I had a bad experience there. Not a good place to go in the morning. I think they're serving a very old stuff. Not a place I'd recommend to stop
Staff is friendly fast and efficient
Atmosphere: 4
Service: 4
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