This the worst Tim Hortons in Buffalo. They never have the food warm. My French vanilla caps ( hot ) be halfway full never put a sleeve on. Yesterday I brought change I had in my car the girl was so disrespectful about it. She took it had the window close never came back to the window with my bagel. Someone else had to ask what I needed. Where’s the Americans cause these ppl has no respect.
Sanjeevan Rasalingam
They doing good job
Atmosphere: 5
Food: 5
Service: 5
Jean OBrien
Twice they messed up my order. This last time i ordered an egg sandwich with two eggs , no cheese, on plsin bagel. When i got to work 8 mins later i only had one egg and paid for two eggs.
Food: 4
Service: 1
Danistan Dani
quick service and friendly staff made it a convenient stop for my morning.”
Atmosphere: 5
Food: 5
Service: 5
Aspia
They nice people
Atmosphere: 5
Food: 5
Service: 5
MD Abdul Jalil
They doing good job
Atmosphere: 5
Food: 5
Service: 5
Mimi Davis
Coffee Always Very Fresh!!!
Tonia Farrington
Wonderful
Atmosphere: 5
Food: 5
Service: 5
Janet Moye
Staff was extremely difficult and unprofessional. Ordered coffee and was given hot tea and soda.
Atmosphere: 1
Food: 1
Service: 1
Wilber
Waited 7 mins to be waited on staff on phones drive threw backed up.
This establishment has not a single ounce of drive or sense of urgency. Huge problems taking and making simple orders. Needs new leaders.
bob Murphy
Pay $8 for a sandwich and a hot chocolate and they want to make me pay for jelly no good no good
Atmosphere: 3
Food: 3
Service: 1
joe jac
Serious Concerns Regarding Service Quality and Order Fulfillment.
I am writing to express my strong dissatisfaction with the service at this location. Specifically, the staff was unprofessional and demonstrated a significant lack of customer service and relational skills. I have experienced multiple issues with order fulfillment, including undelivered and missing items on past occasions. Most recently, on November 10, 2025, I placed an order for two coffees and three sandwiches and was forced to wait in the parking lot for approximately 20 minutes due to a significant delay. The staff at this coffee shop must improve their performance. I will be taking my business elsewhere and seeking an alternative shop near my workplace.
Atmosphere: 1
Service: 1
Recommended dishes: Croissant Sandwich
Maya Givens
I received an avocado toast along with other issues and ask the staff to remake the toast. The staff were very rude and argumentative to me and I am so disappointed! I did try to get aI received an avocado toast along with other issues and ask the staff to remake the toast. The staff were very rude and argumentative to me and I am so disappointed! I did try to get a corporate number and was told that they do not have one! I will never go there again!
Julie A
What is the point of drive through if you’re just gonna ask me to pull over and wait in the parking lot. I honestly don’t understand. and it didn’t even take long for them to make the drink.
This the worst Tim Hortons in Buffalo. They never have the food warm. My French vanilla caps ( hot ) be halfway full never put a sleeve on. Yesterday I brought change I had in my car the girl was so disrespectful about it. She took it had the window close never came back to the window with my bagel. Someone else had to ask what I needed. Where’s the Americans cause these ppl has no respect.
They doing good job
Atmosphere: 5
Food: 5
Service: 5
Twice they messed up my order. This last time i ordered an egg sandwich with two eggs , no cheese, on plsin bagel. When i got to work 8 mins later i only had one egg and paid for two eggs.
Food: 4
Service: 1
quick service and friendly staff made it a convenient stop for my morning.”
Atmosphere: 5
Food: 5
Service: 5
They nice people
Atmosphere: 5
Food: 5
Service: 5
They doing good job
Atmosphere: 5
Food: 5
Service: 5
Coffee Always Very Fresh!!!
Wonderful
Atmosphere: 5
Food: 5
Service: 5
Staff was extremely difficult and unprofessional. Ordered coffee and was given hot tea and soda.
Atmosphere: 1
Food: 1
Service: 1
Waited 7 mins to be waited on staff on phones drive threw backed up.
Food: 5
Restaurantji Recommends
This establishment has not a single ounce of drive or sense of urgency. Huge problems taking and making simple orders. Needs new leaders.
Pay $8 for a sandwich and a hot chocolate and they want to make me pay for jelly no good no good
Atmosphere: 3
Food: 3
Service: 1
Serious Concerns Regarding Service Quality and Order Fulfillment.
I am writing to express my strong dissatisfaction with the service at this location. Specifically, the staff was unprofessional and demonstrated a significant lack of customer service and relational skills.
I have experienced multiple issues with order fulfillment, including undelivered and missing items on past occasions.
Most recently, on November 10, 2025, I placed an order for two coffees and three sandwiches and was forced to wait in the parking lot for approximately 20 minutes due to a significant delay.
The staff at this coffee shop must improve their performance. I will be taking my business elsewhere and seeking an alternative shop near my workplace.
Atmosphere: 1
Service: 1
Recommended dishes: Croissant Sandwich
I received an avocado toast along with other issues and ask the staff to remake the toast. The staff were very rude and argumentative to me and I am so disappointed! I did try to get aI received an avocado toast along with other issues and ask the staff to remake the toast. The staff were very rude and argumentative to me and I am so disappointed! I did try to get a corporate number and was told that they do not have one! I will never go there again!
What is the point of drive through if you’re just gonna ask me to pull over and wait in the parking lot. I honestly don’t understand. and it didn’t even take long for them to make the drink.
Loading...