Go through drive-through, Ordering a biggie bag. (I’ve worked at Wendy’s before and was a manager, I know what’s on the burgers). I ask to ADD Ketchup, pickle, and onion. What’s happens? I get only ketchup, pickle, onion (no mayo, tomato, or lettuce, which is what comes on it). now, I can only figure this, because people listen at fast food, rather than read the screens like they’re trained. So I go back through and let them know. What do they do? They TAKE BACK the burgers and throw on one tiny slab of lettuce and a piece of tomato, And add no mayo. There was mustard on the which doesn’t come on the sandwich. Policy refrain from taking food back through the window, And they threw on some thing that I very well could’ve been allergic to.
Normally, I could care less, but for a manager to act that way and seeing a mess up, and taking it to fix it, and not doing it the correct way, There’s something about that doesn’t seem fitting with me.
Atmosphere: 2
Food: 2
Service: 2
Michael Michalak
Great place. People are awesome and so is the food.
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Birmingham
The food was very cold and dry and my burger had wayy to much mayo on it was terrible couldn't even eat it very sloppy. The only thing good was the frosty the cola wasn't even good I asked for a coke and it taste like Dr pepper. Only purchase I enjoyed was the nuggets and the very berry frosty . Customer service sucked as well .
Atmosphere: 3
Food: 1
Service: 1
Chris Mackey
I cannot rate atmosphere at a drive-through they never turn their lights on the sign boards at this location until way after dusk The prices at Wendy's now are way too high for the product you get or the quality of product you get The signboards on the outside are not digital at this location and their credit card machine takes tapping pay what you have to give them your phone which I don't feel comfortable with post COVID still...
Atmosphere: 1
Food: 2
Service: 2
Chris b
Very fast and nice service, I feel bad they have to deal with nonsense from the school down the street, it's unfair to them.. go help them out and give them some business.
Atmosphere: 5
Food: 5
Service: 5
Rhonda Blaylock
ZERO customer service, was ignored twice by employees. The young man washing dishes was nice & took our order. Food was marginal. We really like our Wendy's in MO, thank goodness we were just passing through!
Atmosphere: 3
Food: 3
Service: 1
Angelous
It's Wendy's 3 stars
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage Biscuit
Thomas Oneill
Now 3 out of 4 times ordered crispy chicken BLT..and not got tomatoes or bacon on it..but charged us for it
Atmosphere: 2
Food: 1
Service: 2
Ryan Hardy
People actually eat here? Dirty fingerprints EVERYWHERE. Drink spilled on the counter and cashier just leaves it there and pushes orders out around it. Homeboy on his phone with his gloves on goes back to work without changing his gloves ? other worker has their tim hortons coffee and zinger snack cake sitting on shelf ABOVE the food ? staff was RUDE when I asked for straws because there weren't any so I just delivered the order without any since she wants to be CONFRONTATIONAL about it. Not my job to put straws in the bag anyway. Do your job better.
Atmosphere: 1
Food: 1
Service: 1
Kim Peterson
Still think it's the best burger for fast food. Great value
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ghost Pepper Ranch Chicken Sammich and Fries
Food quality was great unfortunately they had a young individual there no name tag her uniform messy her had hanging off the side inappropriate looking yelling to her co workers they need to get paid more . I ordered cookies on my exit and I asked her what her name was the answer I got was what on mom named me smh , other employees yelled out Stephanie so I'm assuming that's her name , well unfortunately Stephanie your mom didn't raise u right ?
Atmosphere: 4
Food: 5
Service: 1
Pamela Hornung
Don't go late night. Terrible. They just don't care. Worse meal I ever had there . I will not go back.
Food: 1
Service: 3
joshua kane
Change from my cash payment was not provided. What’s going on here? Management needs to do better
Atmosphere: 1
Food: 3
Service: 1
Christopher Christiano-Baker
The worst experience. Slow service. The food is cold. Just horrible in every single way possible!
Atmosphere: 1
Food: 1
Service: 1
Nisha Jefferson
Love Wendy's, never a problem ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Grilled Chicken Wrap Combo, Pineapple Mango Lemonade, 6 PC Chicken Nuggets
Go through drive-through, Ordering a biggie bag. (I’ve worked at Wendy’s before and was a manager, I know what’s on the burgers). I ask to ADD Ketchup, pickle, and onion. What’s happens? I get only ketchup, pickle, onion (no mayo, tomato, or lettuce, which is what comes on it). now, I can only figure this, because people listen at fast food, rather than read the screens like they’re trained. So I go back through and let them know. What do they do? They TAKE BACK the burgers and throw on one tiny slab of lettuce and a piece of tomato, And add no mayo. There was mustard on the which doesn’t come on the sandwich. Policy refrain from taking food back through the window, And they threw on some thing that I very well could’ve been allergic to.
Normally, I could care less, but for a manager to act that way and seeing a mess up, and taking it to fix it, and not doing it the correct way, There’s something about that doesn’t seem fitting with me.
Atmosphere: 2
Food: 2
Service: 2
Great place. People are awesome and so is the food.
Atmosphere: 5
Food: 5
Service: 5
The food was very cold and dry and my burger had wayy to much mayo on it was terrible couldn't even eat it very sloppy. The only thing good was the frosty the cola wasn't even good I asked for a coke and it taste like Dr pepper. Only purchase I enjoyed was the nuggets and the very berry frosty . Customer service sucked as well .
Atmosphere: 3
Food: 1
Service: 1
I cannot rate atmosphere at a drive-through they never turn their lights on the sign boards at this location until way after dusk The prices at Wendy's now are way too high for the product you get or the quality of product you get The signboards on the outside are not digital at this location and their credit card machine takes tapping pay what you have to give them your phone which I don't feel comfortable with post COVID still...
Atmosphere: 1
Food: 2
Service: 2
Very fast and nice service, I feel bad they have to deal with nonsense from the school down the street, it's unfair to them.. go help them out and give them some business.
Atmosphere: 5
Food: 5
Service: 5
ZERO customer service, was ignored twice by employees. The young man washing dishes was nice & took our order. Food was marginal. We really like our Wendy's in MO, thank goodness we were just passing through!
Atmosphere: 3
Food: 3
Service: 1
It's Wendy's 3 stars
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sausage Biscuit
Now 3 out of 4 times ordered crispy chicken BLT..and not got tomatoes or bacon on it..but charged us for it
Atmosphere: 2
Food: 1
Service: 2
People actually eat here? Dirty fingerprints EVERYWHERE. Drink spilled on the counter and cashier just leaves it there and pushes orders out around it. Homeboy on his phone with his gloves on goes back to work without changing his gloves ? other worker has their tim hortons coffee and zinger snack cake sitting on shelf ABOVE the food ? staff was RUDE when I asked for straws because there weren't any so I just delivered the order without any since she wants to be CONFRONTATIONAL about it. Not my job to put straws in the bag anyway. Do your job better.
Atmosphere: 1
Food: 1
Service: 1
Still think it's the best burger for fast food. Great value
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ghost Pepper Ranch Chicken Sammich and Fries
Restaurantji Recommends
Food quality was great unfortunately they had a young individual there no name tag her uniform messy her had hanging off the side inappropriate looking yelling to her co workers they need to get paid more . I ordered cookies on my exit and I asked her what her name was the answer I got was what on mom named me smh , other employees yelled out Stephanie so I'm assuming that's her name , well unfortunately Stephanie your mom didn't raise u right ?
Atmosphere: 4
Food: 5
Service: 1
Don't go late night. Terrible. They just don't care. Worse meal I ever had there . I will not go back.
Food: 1
Service: 3
Change from my cash payment was not provided. What’s going on here? Management needs to do better
Atmosphere: 1
Food: 3
Service: 1
The worst experience. Slow service. The food is cold. Just horrible in every single way possible!
Atmosphere: 1
Food: 1
Service: 1
Love Wendy's, never a problem ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Grilled Chicken Wrap Combo, Pineapple Mango Lemonade, 6 PC Chicken Nuggets
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