McDonald's

Name: McDonald's
Address: 7952 US-11, Calcium, New York, 13616, US
Telephone: (315) 629-4078
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
7952 US-11, Calcium
(315) 629-4078

Menu Order Online

About McDonald's

This McDonald's location offers a consistent dining experience with a mix of positives and areas for improvement. The food quality is generally satisfactory, though orders can sometimes be mixed up or missing items. The restaurant maintains a clean environment, but the lack of table maintenance and heating in colder weather can be notable issues.

The restaurant features cute table decorations and good lighting, though the prices are slightly higher than expected for certain menu items like the Big Mac and McChicken combo. Despite these challenges, the restaurant receives praise for its fast service, especially during busy lunch and dinner rushes.

The restaurant is also kid-friendly, offering toys with the purchase of a Happy Meal, though it lacks a dedicated play area. Additionally, the location is wheelchair accessible, with designated parking spaces available.

Reviewers have highlighted the exceptional customer service provided by the staff, particularly during times of personal difficulty. The kindness and empathy shown by the employees, such as the cashier who listened and offered support to a distressed customer, have left a lasting positive impression.

However, the restaurant could benefit from improved coordination between the drive-thru and curbside pickup services to ensure timely order fulfillment and a more seamless customer experience.