It was a very nice venue. It was very clean all the bathrooms were clean and neatly organized. A very nice place to have a reception for a wedding. The staff were all extremely nice and very helpful definitely a pleasant place to go whether it's out on the golf course or enjoying a party inside the club house.
caeserg2023
No box spring covers (box spring stained). Sheets did not fit the bed. Ordered room with double queen beds, got twin size beds. Feces left in toilet from previous guests. White power alone baseboard outside bathroom. Had to cover it with a rolled up towel. Filthy rugs in the room. Rodents scratching around in ceiling of the room next door. Swimming pool infested with dead gnats. Peeling paint on walls and steps of outdoor hot spa pool. Ruined our 50 anniversary celebration, we were forced to leave 2 days early. Still charged 2800.00. You can’t make this stuff up. Venue is for sale and no money is being invested for up keep and or repairs.
kvh57
Our son and daughter-in-law gave us a gift of a 4 night stay starting with the Murder Mystery week-end. Never being there before, I read some reviews, which concerned me, but I always have an open mind. Anyway, the resort is fabulous! All the staff members were friendly and the resort is extremely clean. Yes, it is dated, but there was constant evidence of the resort being maintained and updated. The resort has everything - indoor/outdoor pool, racquet ball, tennis, pickle ball courts, bocce, corn hole, pool tables, fitness center, and even a bowling alley. What other resort has a bowling alley on the premises? The Murder Mystery dinner featuring the actors from Murder Mystery Manhattan was wonderful. The show was interactive and the cast was friendly and funny. They were great. Breakfast and dinner were included in the package and I have to say, in comparison, the dinner was equivalent to fine dining - a 5 course meal, everything was delicious! A special thanks to our servers Thomas and his dad Carlos, for taking such good care of us. We were all treated extra special. After the Murder Mystery, we had 2 more nights, with meals being served in the Garden Cafe. Again, we were treated extra special. A special thanks to Julia and Savanna. Both were friendly and tried to accommodate our requests, when possible. They were easy to talk to and made dinner enjoyable. The food was very good. The comedy club, and the Tribute to the Troops starring Joey Arminio and Family were a really enjoyable as well. The Callicoon area is beautiful We are looking forward to returning.
Passenger00475573004
I have traveled many places never experienced anything like i did at this resort. Which I wouldn't call a resort. We arrived on Friday afternoon the staff at the front desk were horrible. They were rude, and just wanted to rush us. Dinner was even worse. First they didn't have enough seats for everyone in my group then they expected us to use a dirty table. The food was absolutely awful on Friday and Saturday. Sunday did get a little better and the wait staff were much better during the week. Now to the rooms, all the rooms we had smell like mold, the entire resort is out dated and needs to be completed updated. Due to it being the fall very limited activities. We tried to go bowling and most of the lanes were broken and it was always closed almost every day. I was there a week and it was only opened 2 times. The pool area is in need of help. This is one place i wouldn't go back to way overpriced and not worth it. Save your money.
Vacationer746438
Had some extra points from my vacation club and wanted to do the fall foliage thing with the wife. Colors were amazing at villa roma. Hotel was nice. Upgrades are definitely needed but overall it was a nice clean place. Lots of daily activities Todo that u wouldn't normally think. Like turtle racing.... this time of year it isn't very busy....u can basically have the whole resort to yourself which was nice but not nice at the same time. They have a decent bar on second floor , although small. Food was incredibly cheap and very good at the roman garden as compared to regular restaurants. Heads up, everything is about 30-60 minutes away and driving at night is horrendous as there are no lights on the roads until u hit a main road. Had a very nice time and rooms were old and outdated but extremely spacious. Stayed in the timeshare building and had two bedroom.
I7226KRsandram
We had a second bus association meeting here and it was fun. Our room was in the main hotel and was clean and spacious. It could use some updating a bit, but nothing that paint and new floors can't fix... I think they are working on that. The food was very good and the bar was open late even during the week. We even got to bowl! I would definitely come again. The area is beautiful and so is the little downtown. We had some great food down there too. Adam is a great GM who knows how to please his customers! Fun place to bring your kids with so much to do. Don't hesitate try it!
kathyoY5741PP
The rooms were fantastic! Clean, huge and so comfortable! We went with a tour group for a Murder Mystery weekend. The food… good Lord! Kudos to the chef! The food was prepared always as ordered. Substituted anything that was requested. I think I gained 10lbs.!!! Our wait staff was outstanding! Gus~I will never forget! His sense of humor, attentiveness and memory are boundless! Remembering small things from the day before, what we drank, the ketchup, the coffee and so many other small things! A true asset to your staff!! Then we have Louis…..always a smile, always there for extras! His attentiveness to detail was so appreciated! His concern for a sick tablemate when she returned was endearing. We hit the jackpot this weekend with these two GREAT men! Thank you for a wonderful weekend!
A7424EPjoannc
Wonderful resort worth every penny I spent. Special shout out to Louis and Gus in the dining room. They go over and beyond to please and entertain you. So accmidating and they remember everything about you and what you eat. They are a great asset to your team. Entertainment and activities were outstanding and keep you busy all day everyday. Rooms were clean and very nice. Can't say enough about Villa Roma. Murder mystery was so much fun and well organized enjoyed it immensely.
G1666WNcarlb
What a terrible place to stay. It’s out dated, overpriced, and the service and staff were horrible. The meals were terrible and you would think if you were serving hot garbage it would be at least with a smile. Nope the meals were rushed and as if they were doing you a favor by serving it to you when it was included with the price. There were ZERO activities planned or to be had. If you like the smell of mold and nothing to do. This is the place for you.
mike weiner
We had a catered affair at the clubhouse. The food was ok, buffet style. The ambiance was very nice in the clubhouse. Ceremonies were excellent. Parking, on the other hand, is not sufficient. Hence, the 4 stars.
Decent course for up here, but they think they're more than that
Sue Throckmorton
Challenging golf course, especially for the first time.
Joe T
Love the golf course. The clubhouse is nice. The food and drinks are good. Nice place for a find raiser.
Earl J
So checked into a timeshare unit a few hours ago. First impression, the timeshare units are thoroughly outdated. Entrance and hallways have a musty, funky smell. Toilet in unit is loose and wobbly. There is zero water pressure in the bathroom sink. Both dials turned full blast and water just trickles out. Not to mention kids upstairs are running around like lunatics. Go into the main building, that place smells even worse than the timeshare hallways!!! Literally everywhere other than right inside the door smells of old disgusting carpets. There is no way I am even attempting to eat anywhere in that building. I will be off premises other than to sleep, this place is that bad. I will be bringing this up to someone tomorrow as it is late now.
It was a very nice venue. It was very clean all the bathrooms were clean and neatly organized. A very nice place to have a reception for a wedding. The staff were all extremely nice and very helpful definitely a pleasant place to go whether it's out on the golf course or enjoying a party inside the club house.
No box spring covers (box spring stained). Sheets did not fit the bed. Ordered room with double queen beds, got twin size beds. Feces left in toilet from previous guests. White power alone baseboard outside bathroom. Had to cover it with a rolled up towel. Filthy rugs in the room. Rodents scratching around in ceiling of the room next door. Swimming pool infested with dead gnats. Peeling paint on walls and steps of outdoor hot spa pool. Ruined our 50 anniversary celebration, we were forced to leave 2 days early. Still charged 2800.00. You can’t make this stuff up. Venue is for sale and no money is being invested for up keep and or repairs.
Our son and daughter-in-law gave us a gift of a 4 night stay starting with the Murder Mystery week-end. Never being there before, I read some reviews, which concerned me, but I always have an open mind. Anyway, the resort is fabulous! All the staff members were friendly and the resort is extremely clean. Yes, it is dated, but there was constant evidence of the resort being maintained and updated. The resort has everything - indoor/outdoor pool, racquet ball, tennis, pickle ball courts, bocce, corn hole, pool tables, fitness center, and even a bowling alley. What other resort has a bowling alley on the premises? The Murder Mystery dinner featuring the actors from Murder Mystery Manhattan was wonderful. The show was interactive and the cast was friendly and funny. They were great. Breakfast and dinner were included in the package and I have to say, in comparison, the dinner was equivalent to fine dining - a 5 course meal, everything was delicious! A special thanks to our servers Thomas and his dad Carlos, for taking such good care of us. We were all treated extra special. After the Murder Mystery, we had 2 more nights, with meals being served in the Garden Cafe. Again, we were treated extra special. A special thanks to Julia and Savanna. Both were friendly and tried to accommodate our requests, when possible. They were easy to talk to and made dinner enjoyable. The food was very good. The comedy club, and the Tribute to the Troops starring Joey Arminio and Family were a really enjoyable as well. The Callicoon area is beautiful We are looking forward to returning.
I have traveled many places never experienced anything like i did at this resort. Which I wouldn't call a resort. We arrived on Friday afternoon the staff at the front desk were horrible. They were rude, and just wanted to rush us. Dinner was even worse. First they didn't have enough seats for everyone in my group then they expected us to use a dirty table. The food was absolutely awful on Friday and Saturday. Sunday did get a little better and the wait staff were much better during the week. Now to the rooms, all the rooms we had smell like mold, the entire resort is out dated and needs to be completed updated. Due to it being the fall very limited activities. We tried to go bowling and most of the lanes were broken and it was always closed almost every day. I was there a week and it was only opened 2 times. The pool area is in need of help. This is one place i wouldn't go back to way overpriced and not worth it. Save your money.
Had some extra points from my vacation club and wanted to do the fall foliage thing with the wife. Colors were amazing at villa roma. Hotel was nice. Upgrades are definitely needed but overall it was a nice clean place. Lots of daily activities Todo that u wouldn't normally think. Like turtle racing.... this time of year it isn't very busy....u can basically have the whole resort to yourself which was nice but not nice at the same time. They have a decent bar on second floor , although small. Food was incredibly cheap and very good at the roman garden as compared to regular restaurants. Heads up, everything is about 30-60 minutes away and driving at night is horrendous as there are no lights on the roads until u hit a main road. Had a very nice time and rooms were old and outdated but extremely spacious. Stayed in the timeshare building and had two bedroom.
We had a second bus association meeting here and it was fun. Our room was in the main hotel and was clean and spacious. It could use some updating a bit, but nothing that paint and new floors can't fix... I think they are working on that. The food was very good and the bar was open late even during the week. We even got to bowl! I would definitely come again. The area is beautiful and so is the little downtown. We had some great food down there too. Adam is a great GM who knows how to please his customers! Fun place to bring your kids with so much to do. Don't hesitate try it!
The rooms were fantastic! Clean, huge and so comfortable! We went with a tour group for a Murder Mystery weekend. The food… good Lord! Kudos to the chef! The food was prepared always as ordered. Substituted anything that was requested. I think I gained 10lbs.!!! Our wait staff was outstanding! Gus~I will never forget! His sense of humor, attentiveness and memory are boundless! Remembering small things from the day before, what we drank, the ketchup, the coffee and so many other small things! A true asset to your staff!! Then we have Louis…..always a smile, always there for extras! His attentiveness to detail was so appreciated! His concern for a sick tablemate when she returned was endearing. We hit the jackpot this weekend with these two GREAT men! Thank you for a wonderful weekend!
Wonderful resort worth every penny I spent. Special shout out to Louis and Gus in the dining room. They go over and beyond to please and entertain you. So accmidating and they remember everything about you and what you eat. They are a great asset to your team. Entertainment and activities were outstanding and keep you busy all day everyday. Rooms were clean and very nice. Can't say enough about Villa Roma. Murder mystery was so much fun and well organized enjoyed it immensely.
What a terrible place to stay. It’s out dated, overpriced, and the service and staff were horrible. The meals were terrible and you would think if you were serving hot garbage it would be at least with a smile. Nope the meals were rushed and as if they were doing you a favor by serving it to you when it was included with the price. There were ZERO activities planned or to be had. If you like the smell of mold and nothing to do. This is the place for you.
We had a catered affair at the clubhouse. The food was ok, buffet style. The ambiance was very nice in the clubhouse. Ceremonies were excellent. Parking, on the other hand, is not sufficient. Hence, the 4 stars.
Restaurantji Recommends
HANDICAP ♿️ ASSESABLE:Entrance, Parking, Bathrooms ?DANCE FLOOR 5LOCATION- 5ATMOSPHERE- 5FOOD- 4BAR- 4 (carry basics)CAPACITY- 75 MAX forComfort.STAFF- Helpful/Courteous
Decent course for up here, but they think they're more than that
Challenging golf course, especially for the first time.
Love the golf course. The clubhouse is nice. The food and drinks are good. Nice place for a find raiser.
So checked into a timeshare unit a few hours ago. First impression, the timeshare units are thoroughly outdated. Entrance and hallways have a musty, funky smell. Toilet in unit is loose and wobbly. There is zero water pressure in the bathroom sink. Both dials turned full blast and water just trickles out. Not to mention kids upstairs are running around like lunatics. Go into the main building, that place smells even worse than the timeshare hallways!!! Literally everywhere other than right inside the door smells of old disgusting carpets. There is no way I am even attempting to eat anywhere in that building. I will be off premises other than to sleep, this place is that bad. I will be bringing this up to someone tomorrow as it is late now.