KFC

117-05 Francis Lewis Blvd, Cambria Heights
(718) 525-9608

Recent Reviews

Sort by
rory Cruz

Service in a timely manner. Food cooked thru in thru.

Atmosphere: 4

Food: 4

Service: 5

Aretha Agard

The service was a total disaster, on top of that I come home with my meal and want to enjoy a piece of fried chicken and it was soo salty that I had to trow it out!!

Atmosphere: 1

Food: 1

Service: 1

Tyrell Rumble

Good fast food chicken

Atmosphere: 3

Food: 5

Service: 4

Jared_Elyakim Ben_Israel

Rude staff

Atmosphere: 2

Food: 2

Service: 1

Daryl Sargeant

Food quality went down the hill I will not recommend this place. once I got my food and went to table I realized tables were dirty and messy I decided to eat in my car

Atmosphere: 2

Food: 3

Service: 2

I tell it how I see it

On Monday, October 20, 2025 I was in the drive-through around 7:30 PM.& I waited in the drive-through for quite a bit 15-18 mins From the time I ordered till the time I got my food!
I placed my order & paid at the drive through The cashier(Cynthia) who took my order had already placed my chicken in the bucket and was waiting for my sides. While she was waiting for my sides, I observe the cook who is an older man who looks like he could be in his 50s to early 60’s Guyanese or Trinidadian(Indian) low cut hair w/ a tray of chicken in his hands to place into the food warmer. As he was grabbing the chicken with the tongs to place in the food warmer, I observed the worker drop a piece of chicken on the floor.(FYI, I can see everything because I’m in a high SUV so I can see you right through the window w/ no visual obstruction) He picked up the chicken and was going to put it into the food warmer & He froze when he realized that he is in clear sight of the drive-through window, and I was looking at him. When he realized I was looking at him, he took the chicken and placed it on the counter near the food warmer. He then continued to take the chicken that was on the tray and place those pieces of chicken into the food warmer. A 2nd piece of chicken dropped on the floor again! He took that chicken up with the same tongs and placed it on the table while continuing to take the chicken that was on the tray and place them into the food warmer after he was done with the chicken that was on the tray. He took the 2 pieces of chicken that fell on the FLOOR That he had placed on the table When they had originally fell & proceeded to place the chicken in the food warmer as well‼️ When I saw this, I immediately started to record on my phone however, my phone was facing me and not the window however, in my video you can hear me complaining to Cynthia what I observed the cook do! I had took my food only because the cashier had took my chicken out before he came and started putting those pieces of chicken inside the food warmer. There was a lot of people inside of the store waiting to place their order and I naturally wanted to get out of my car and warn those people. It would’ve caused him nothing to just take those two pieces of chicken that fell on the floor and throw it in the garbage but instead he proceeded to Place it into the food warmer. Ladies and gentlemen, this is your sign to stop eating fast food. The only reason I was at this KFC was because I was picking up medication at the pharmacy across the street and my teenager called me right before coming home to pick up some food. I naturally don’t eat this type of food and when I got home, the food was not even good. The food and the sides were extremely salty. It was a waste of money. I filed a complaint that evening once I got home with KFC headquarters because this is unacceptable. Imagine you being hungry and just picking up some food and you’re paying for food that fell on the floor and they are serving it to you! It’s unacceptable and it is disgusting‼️ I would never come on here and leave a fake review about something this heinous… I live in the community and I feel it is my job to inform the people of the community. What is going on here…. I hope this investigation is sought out all the way, and hopefully there are cameras in the facility to back up my claim. For the record, I will never eat from this establishment again and it also makes me think about eating at any other fast food restaurants in the future. You can never be sure how people are treating your food before it arrives on your plate. Be very mindful & careful.

Atmosphere: 2

Food: 1

Service: 2

Ashley Deosarran

Never going here again…! Chicken pcs were very small & salty, stale fries & uncooked biscuit…. Wasted my $15 😡

Atmosphere: 1

Food: 1

Service: 2

Salome Salome

They rarely use gloves to handle food (potential health hazard). The cashier, whenever they do decide to use gloves which is rare, will handle food and money with the same gloves. The place is unkempt. They need to do better by these kfc franchises

Atmosphere: 1

Food: 1

Service: 1

P.O Music \u0026 Media (P.O-M\u0026M)

This location workers are just unprofessional as hell!!! Take your business somewhere else pretty sure food quality so bad since they act like they dont want to do anything

Atmosphere: 1

Food: 1

Service: 1

Abraham Adimoolah

This is maybe one of the worse locations to visit when it comes to buying KFC. The workers definitely do not care, there is no priority as it relates to your purchase and they never have advertised menu items.

Atmosphere: 1

Food: 2

Service: 1

Charlana Walker

ABSOLUTELY THE WORST!!! The parking lot is chaotic & impossible to navigate. The drive through is narrow enough to tear your vehicle apart! Got my expensive ass food home to my family & the bucket of chicken was so soft you would've thought it was steamed..the skin was wet & over moist & not even brown. Couldn't pick up not one piece. Literally had to throw it in the oven.. French fries were put in the bag upside down! Fries were completely spilled all of the other containers of food..#Disgusted to say the least. Tried to call & they pick up & hang up.

Atmosphere: 1

Food: 1

Tim Boyce

Waited an hour for food. No chicken available. Kept saying 20 minutes. Workers quite rude and ignoring customers

Atmosphere: 1

Food: 4

Service: 1

Michaelisia Lee

Costumer service is terrible. Staff are rude. And when orders are placed there’s always something missing. It’s like no one can double check an order. Very disappointing. It has been like this for YEARS!

Atmosphere: 1

Food: 2

Service: 1

Tony Stark

I was told it’s too much to ask for a freshly made original chicken even after I stated I don’t mind the wait. I believe this was racially inspired.

Atmosphere: 1

Service: 1

Enrique Montalvo

Freshly served

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Loading...