McDonald's

5288 W Genesee St, Camillus
(315) 488-5459

Recent Reviews

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linda fusaro

It's a smaller McDonald's than others but had full menu .

Atmosphere: 4

Food: 4

Service: 4

Mich Elle

the service is beyond awful and not even close to bare minimum. they’re hiring lazy, young, and disrespectful teenagers/early 20s kids. no one is ever at the register. the kiosk NEVER works, or you’ll waste your time picking your order and it tells you to go to the register anyway. they all look miserable and will show that to you by being rude while you’re ordering or asking them for extra condiment.
there were several times we got mcflurrys where they brought us our mcflurry first and forgot the rest of your items and we were waiting there for 15 mins while my mcflurry was melting away. i don’t expect much from fast food spots but cmonn.

Atmosphere: 1

Food: 1

Service: 1

Honest Critiques

It has been two years since I've ordered McDonald's. This is how our sandwiches looked tonight, May 30, 2023. This food looked so old, I'm talking it looked days old and extremely greasy. We tossed two, opened four, they added an extra one, maybe because the uber driver had to wait so long. I tipped Uber anyway. Now I will have to call customer service in the morning. This will need to be replaced, plus something for the inconvenience of it all. Shaking My Head!

Food: 1

Service: 1

Celia Pickett

The worst customer service I've had in a long time. The girl at the counter gave the customer in front of me attitude and ignored me. I'm not one to post negative however this was bad.

Atmosphere: 1

Food: 1

Service: 1

Amber Nicole

I just ordered 2 6 piece happy meals never got the 6pieces !

Food: 1

Service: 1

Kevin

Greasy floors. Bathroom not clean. Poor customer service. Rude and give wrong products. Tell you small is a large a drink. Fries warm not hot or salty. Would not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Clare Bear

So we take an order waited like 10-15 mins the girl never came to any of the windows prolly only 1 person working so who knows if she just ran off to the bathroom or was working by herself you can’t have 1 person work or 2 it’s just not convenient!. Don’t open on thanksgiving if you can’t give us an order? So we never got our food and we dipped the drive thru no one was there. Besides an suv and that girl at the building working.

Anthony Barnes (AB)

I have nothing good to say about the place,

Atmosphere: 1

Food: 2

Service: 1

Kayla Church

Food order was incomplete. Food was made wrong. Had to go up 2-3 times. Waited for my big Mac to be remade. Had 3 workers see me standing there, only to ignore me. Fries were cold, you could clearly see the lady's face irritated. However it's not my job to make the food. Asking for good customer service is a joke here. Everything is on a screen. I shouldn't feel like a Karen asking for exactly what I ordered. Need better service in all areas.

Atmosphere: 2

Food: 1

Service: 1

Susan Murtha

Always good service at this location.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sausage Burrito

Алик Гараев

Very bad service

Scott Johnston

I've been standing at the register now for well over 5 minutes before anyone has even acknowledged my presence. They don't seem to be interested at all in serving a customer. Terrible service. The interior renovation they just finished seems to have been designed to make it easier for the inside customers to be more easily ignored.

Service: 1

Mark L

Busy renovating. Longer wait at drive thru than usual

Food: 4

Service: 4

Recommended dishes: Big Mac

Daniel St. Phillips

My order got lost and I was very frustrated but they got my food to me when I brought it up and even gave me a few extras to make up for it and it was appreciated

Food: 5

Service: 5

james hulbert

Manager Micah hung up phone and did not apologize but says I didn’t hang up on you. Yet I heard your voice rt before say don’t answer. She needs to be fired 7pm on 8/12/2024. Constantly forgetting things like sauce that we get charged for want raises yet it’s always a party with these younger managers do better corporate is my next call

Atmosphere: 1

Food: 1

Service: 1

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