Eastside Grill and Pub
4520 NY-364, Canandaigua
(585) 905-3903
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great food at lunch. The owner and staff were very friendly with great service.The peanut pie was the best.
Atmosphere: 5
Food: 5
Service: 5
Ordered the crab cakes… menu said they were lump crab -Maryland blue… what I received was stuffing cakes with barely any taste. I did not eat any of it other than a taste or two -trying to find actual crab. I let my server know -she brought it back to the kitchen. I was charged the full price! In hindsight I should have asked to speak to the management. This was our 4th time and sadly the food has always been sub par. I really wanted to love this place it’s literally 1/2 mile away. -but ino can do.
Atmosphere: 5
Food: 1
Service: 5
I left a review based on my experience at this restaurant, and afterward, I received multiple unsolicited phone calls and texts from someone at the business using my number from a previous order. I did not give permission to be contacted personally and found this behavior unprofessional and invasive.
Atmosphere: 1
Food: 5
Service: 1
Great restaurant & awesome service!!
Atmosphere: 4
Food: 5
Service: 5
Absolutely Disappointed – Long-Time Customers Let Down
As someone who has worked in the service industry for years as both a waitress and bartender, I never leave negative reviews lightly. My family and I have supported Eastside Bar and Grill since the day they opened. We’ve overlooked inconsistent service and food quality in the past because we genuinely wanted to see a local business succeed.
Unfortunately, our visit on July 5, 2025, was the final straw—and a glaring example of how little they now care about their patrons.
Here’s what we experienced:
My husband was brought the wrong beer. Not a huge deal—but still a basic error.
The $16 calamari came with only 4 tiny pieces, buried in a pile of lettuce and olives. It was essentially a dressed-up salad.
My husband's Reuben sandwich had virtually no meat and was supposed to come with house chips. Instead, he got a small bag of Lays.
I ordered fish, which came with 9 bones—one of which hooked in my throat.
My daughter’s $17 mussels came with a hard, butt-end piece of stale bread she literally couldn’t bite into.
When we politely addressed these issues, the waitress had an attitude. We asked to speak to the manager, who told us:
“We’ll comp some of your shit, but if you don’t like our service, go somewhere else.”
Four other tables overheard and got up and left. We all met in the parking lot and they couldn't believe how we were treated and wouldn't stand for it either as they said their service was awful and another table said they were sitting to be addressed for over 30min.
I’ve since heard rumors that the place is shutting down and being sold. It shows. All I can say is: Good riddance. It’s a shame it came to this, but customers deserve better and you should be ashamed.
He took $20 off our $110 bill.
Mine and my boyfriend’s first time here. Toni was amazing and attentive. Food was 10 out of 10, and cute outdoors. Thanks Toni!
Atmosphere: 5
Food: 5
Service: 5
Has the best clam chowder!! Great meal and service. Will definitely be a return customer.
Stopped in for a drink. Our bartender, Magin, was awesome....delightful, accommodating and attentive. This was our first visit, it certainly won't be our last.
Atmosphere: 5
Service: 5
Three of us dined before a concert. We enjoyed the Mussels Eastside as an appetizer. Two pasta dishes cooked perfectly and a burger rounded out our evening. Staff was friendly and efficient. Prices were very affordable. Live music playing outside which made for very nice ambiance. Can't wait to come back.
Atmosphere: 5
Food: 5
Service: 5
Beef on Wick! Love it so much. Great place.
Restaurantji Recommends
Elka is the best waitress ever! This place is excellent in everything.⭐️⭐️⭐️⭐️⭐️⭐️⭐️
We stopped in for an early dinner and had a variety of salads, seafood, wings and sides. The service was very attentive and friendly. The atmosphere had some easy listening music and the beers on tap looked yummy. Great little bar and grill.
Excellent food. Friendly staff. Great drinks. We will go back!!!
Owners and wait-staff all very friendly. We always love the food we order. Atmosphere is very nice...to so big inside but very nice and comfortable. The outdoor seating is also great. Have taken many friends and family there and would recommend to everyone!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake, Eggplant Parmesan, Chicken Parmesan
Fantastic restaurant. Employees are all friendly, food and drinks were delicious. Their specials are great.
Atmosphere: 5
Food: 5
Service: 5
Loading...