Horrible experience had drinks dropped off.. one out of two wrong and never saw the waiter again… WOW I actually have to hunt you down to pay for my below average meal.. never again
Moses David Alvarez
Staff is very helpful, management is understanding with requests. We love the food, atmosphere, and tasty desserts. A great place!
Apple
We ordered an appetizer and an entree and I still left hungry. I usually need a to go box when I eat out, but the portion sizes here were very small. They also don't serve complimentary chips and salsa which was disappointing.
Atmosphere: 5
Food: 3
Service: 5
Ken Patterson
With the exception of the guacamole, which was excellent, it was overpriced and mediocre. The tortillas were stale and the food just wasn't great. I could have got an equally good meal from Taco Bell at far less cost.
Atmosphere: 3
Food: 2
Service: 5
Maria Hartz
We had a very disappointing time at Rio last night. Four of us came for dinner and ordered simple margaritas right off the menu. When our drinks arrived at our table, we knew immediately they were incorrect after dining here before. Our server informed us that the bartender was new, and that she had to inform the bartender as to what Tajin was for the rim of the glass. Two of our margaritas had to be remade 2 more times, and one of us dining still wound up with the wrong drink instead of the Authentica that she ordered, and they did not taste as though they typically do. At this point, I would have thought that our drinks would have been comped, however they were not. Our server brought out an extra side of Pico "to make up for the drink mishap". Our server was excellent and the drinks were not her fault, however it's disappointing when an establishment doesn't try to own their mistakes and make it right.
Atmosphere: 4
Food: 4
Service: 4
Tammra Schiller
Our recent visit to Rio Tomatlan in Canandaigua was fantastic! From the moment we walked in, the service was phenomenal—attentive, friendly, and fast. We started with the guacamole, which was fresh, flavorful, and the perfect appetizer to set the tone for the meal. The Burrata Rafael was an absolute standout—soooo good! It had a delightful balance of creamy burrata with a Mexican twist that I’ll be craving again. My son devoured his quesadillas in about three seconds flat—always a good sign when he’s happy with his meal! The only slight letdown was the pink drink of the month, which was just “meh” compared to everything else. That said, it didn’t take away from our overall experience. We’ll definitely be returning for more!
Atmosphere: 5
Food: 5
Service: 5
Paula McIntyre
We are always delighted with the presentation of food and complex flavors in whatever we order. Rio Tomatlan is one of our “go to” restaurants of all time. Always delicious food and great service!
Atmosphere: 4
Food: 5
Service: 5
Ray Soto
Super cool spot with great food and tons of cool authentic art. We had the QUESO FUNDIDO and the TACOS SARANDEADOS and oh man both plates were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos De Salmon, Salmon Tacos
Patti Meyers
Excellent dishes. Fast service. Great margaritas!
Atmosphere: 5
Food: 5
Service: 5
Skrt Skrt
We attended a Rio Tomatlan catered wedding last night, Rio staff provided an amazing experience! Bar Service was outstanding, the drinks excellent, food and fare was certainly on point. Such a great offering and outfit, really nice having them on site! 10/10 recommend
My wife and I couldn't decide between tacos de nada, flautas, tostadas, or sopes, so we didn't we ordered the antojitos platos which let us choose which of these we wanted.
The details of flavor and texture we perfectly thought out with each item. The barbecue beef (barbacoa) was my favorite flavor profile. I tried the pork and the chicken as well. None were anything approaching bad. We ordered dessert and coffee because given the meal it seemed likely that these would have been well thought out and skillfully prepared items. Yep! We had the "chocolate flan" which is a flan on top of a chocolate cake which sounds like an odd combo but if you like flan and chocolate cake you'll like this. Even the coffee did not disappoint, as they brew it with cinnamon in it, giving it a warmth that matched the service we got from our server.
Our server was warm and kind. Even the hostess was sweet in a more quiet kind of way. My wife and I are not exactly folks you would expect to see in such an obviously artsy place, but we were welcomed in and that was nice.
The atmosphere is playful if yet a bit arty at times (this is probably impossible to get 100% since tastes are so varied). Some of the art pieces have real merit to them, some are just for the vibes, others are pretense. We didn't go to see a gallery, we came to eat amazing food (and we did). Overall the atmosphere was a call to enjoy, relax, and not take oneself too seriously and that was a welcome reprieve.
Atmosphere: 5
Food: 5
Service: 5
Murat Bakan
It is an authentic place. The food had great quality and taste. The service was great. Would recommend the place to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Guacamole, Burro Con Tacos
MzFabu
Updating my review since my Maps app accidentally submitted a low review on my app. I traveled 55 mins to try this place out at a friend's suggestion. My server was amazing and had FANTASTIC recommendations. Beer batter shrimp taco on a blue corn tortilla was ?! The atmosphere is airy and authentic. I'll definitely make a stop whenever I'm in the area again to try more things on the menu
Parking: I completely missed their parking lot until I passed it. But there's another restaurant across the way with a visible parking lot, that's easy to spot from the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tacos
Dan Boisvert
Food was good but expensive. $7 upcharge for rice and beans at a Mexican place is wild
Atmosphere: 3
Food: 4
Service: 4
Nam Ngo
Came in for a late lunch/early dinner. We have been here several times. Food, service, and atmosphere have always been great!
Horrible experience had drinks dropped off.. one out of two wrong and never saw the waiter again… WOW I actually have to hunt you down to pay for my below average meal.. never again
Staff is very helpful, management is understanding with requests. We love the food, atmosphere, and tasty desserts. A great place!
We ordered an appetizer and an entree and I still left hungry. I usually need a to go box when I eat out, but the portion sizes here were very small. They also don't serve complimentary chips and salsa which was disappointing.
Atmosphere: 5
Food: 3
Service: 5
With the exception of the guacamole, which was excellent, it was overpriced and mediocre. The tortillas were stale and the food just wasn't great. I could have got an equally good meal from Taco Bell at far less cost.
Atmosphere: 3
Food: 2
Service: 5
We had a very disappointing time at Rio last night. Four of us came for dinner and ordered simple margaritas right off the menu. When our drinks arrived at our table, we knew immediately they were incorrect after dining here before. Our server informed us that the bartender was new, and that she had to inform the bartender as to what Tajin was for the rim of the glass. Two of our margaritas had to be remade 2 more times, and one of us dining still wound up with the wrong drink instead of the Authentica that she ordered, and they did not taste as though they typically do. At this point, I would have thought that our drinks would have been comped, however they were not. Our server brought out an extra side of Pico "to make up for the drink mishap". Our server was excellent and the drinks were not her fault, however it's disappointing when an establishment doesn't try to own their mistakes and make it right.
Atmosphere: 4
Food: 4
Service: 4
Our recent visit to Rio Tomatlan in Canandaigua was fantastic! From the moment we walked in, the service was phenomenal—attentive, friendly, and fast. We started with the guacamole, which was fresh, flavorful, and the perfect appetizer to set the tone for the meal.
The Burrata Rafael was an absolute standout—soooo good! It had a delightful balance of creamy burrata with a Mexican twist that I’ll be craving again. My son devoured his quesadillas in about three seconds flat—always a good sign when he’s happy with his meal!
The only slight letdown was the pink drink of the month, which was just “meh” compared to everything else. That said, it didn’t take away from our overall experience. We’ll definitely be returning for more!
Atmosphere: 5
Food: 5
Service: 5
We are always delighted with the presentation of food and complex flavors in whatever we order. Rio Tomatlan is one of our “go to” restaurants of all time. Always delicious food and great service!
Atmosphere: 4
Food: 5
Service: 5
Super cool spot with great food and tons of cool authentic art. We had the QUESO FUNDIDO and the TACOS SARANDEADOS and oh man both plates were awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos De Salmon, Salmon Tacos
Excellent dishes. Fast service. Great margaritas!
Atmosphere: 5
Food: 5
Service: 5
We attended a Rio Tomatlan catered wedding last night, Rio staff provided an amazing experience! Bar Service was outstanding, the drinks excellent, food and fare was certainly on point. Such a great offering and outfit, really nice having them on site! 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My wife and I couldn't decide between tacos de nada, flautas, tostadas, or sopes, so we didn't we ordered the antojitos platos which let us choose which of these we wanted.
The details of flavor and texture we perfectly thought out with each item. The barbecue beef (barbacoa) was my favorite flavor profile. I tried the pork and the chicken as well. None were anything approaching bad.
We ordered dessert and coffee because given the meal it seemed likely that these would have been well thought out and skillfully prepared items. Yep! We had the "chocolate flan" which is a flan on top of a chocolate cake which sounds like an odd combo but if you like flan and chocolate cake you'll like this. Even the coffee did not disappoint, as they brew it with cinnamon in it, giving it a warmth that matched the service we got from our server.
Our server was warm and kind. Even the hostess was sweet in a more quiet kind of way. My wife and I are not exactly folks you would expect to see in such an obviously artsy place, but we were welcomed in and that was nice.
The atmosphere is playful if yet a bit arty at times (this is probably impossible to get 100% since tastes are so varied). Some of the art pieces have real merit to them, some are just for the vibes, others are pretense. We didn't go to see a gallery, we came to eat amazing food (and we did). Overall the atmosphere was a call to enjoy, relax, and not take oneself too seriously and that was a welcome reprieve.
Atmosphere: 5
Food: 5
Service: 5
It is an authentic place. The food had great quality and taste.
The service was great.
Would recommend the place to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Guacamole, Burro Con Tacos
Updating my review since my Maps app accidentally submitted a low review on my app. I traveled 55 mins to try this place out at a friend's suggestion. My server was amazing and had FANTASTIC recommendations. Beer batter shrimp taco on a blue corn tortilla was ?! The atmosphere is airy and authentic. I'll definitely make a stop whenever I'm in the area again to try more things on the menu
Parking: I completely missed their parking lot until I passed it. But there's another restaurant across the way with a visible parking lot, that's easy to spot from the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tacos
Food was good but expensive. $7 upcharge for rice and beans at a Mexican place is wild
Atmosphere: 3
Food: 4
Service: 4
Came in for a late lunch/early dinner. We have been here several times. Food, service, and atmosphere have always been great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burro Con Tacos
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