Rio Tomatlan

106 Bemis St, Canandaigua
(585) 394-9380

Recent Reviews

R M.

Even though I haven't been there in a while I have an awesome menu and an awesome Mexican food. I know Mexican food when it's good.

Jim Tiballi

Great Food, margaritas, and Emily was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Chips, Burro Con Tacos

Mark Adams

Nice!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole and Chips, Tacos, Chips

Nique Peek

The food is so delicious and the staff are so nice and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Star G.

SPIDER in DRINK, LIED to, Stale/cold food, 1 Hour wait for food, though other party who arrived later got their food MUCH sooner Rio Tomatlan was THE WORST dining experience of our lives, we ALL agreed. I am appalled at the service, food, lies and wait times we experienced when we took our child here to celebrate their birthday. When we arrived we waited 20 minutes to be seated, not too bad for a busy Friday evening. After being seated we waited about 15 minutes to even be greeted by our waitress. When we received our drinks, we ended up discovering that our child's lemonade had a SPIDER IN IT, after we already had drank half (disgusting I hate spiders) I showed to our waitress she was apologetic and handled it well, though when we came back she said sorry about the fly, when it was definitely not a fly, it was a spider. She tried to deceive us and manipulate the situation so it didn't seem so bad. The chips were cooked in old nasty tasting oil, inedible, they didn't even bring us salsa. Next when we received our appetizers, they brought us the wrong appetizer, they brought a massive bowl of beans when we ordered flautas. They apologized and eventually brought back flautas/taquitos that were so burned they tasted disgusting, they were hard and could not even eat. We waited 1 hour to get our food, when the party seated next to us got there 20 minutes after we were seated received their food 15 minutes before us. When we finally got our food, the tortillas (which were supposed to be tacos) were hard, stale and cold. The meat was cold. My child's taco off the children's menu came with a tortilla and a single humongous chunk of meat just placed in the tortilla. My meal, sopes, was cold and though I ordered carnitas I seriously only had a small few shreds of meat with a MASSIVE mound of cabbage (I asked for a bit of cabbage on top). After we realized our meal was cold, stale and gross we were so hungry, frustrated and pissed at our service, meals, spider, food and wait time that we just asked if we could just get our receipt to leave. I told them everything and the manager took off only two items and still charged us $46.00 for food that was gross and inedible and cold and horrible wait times and service. We should have received a full refund since we didn't and couldn't eat our food. Though we just wanted to get the heck out of there. On our way out, we overheard the young hostess girls talking about how they were pissed that they had so many order tickets sitting around and the kitchen was just hanging around doing nothing. We will NEVER dine here again. We never saw a manger and we should have received a full refund. They ruined our child's birthday dinner and unfortunately our night. What a horrible experience. PS- we would have taken pictures, though we were so hungry and pissed and appalled we didn't think of it until we left. Though good luck if you decide to dine here. It's a gamble and for their prices, it's not one worth taking in my opinion. FYI: we had eaten here previously and the food was great, though the service was horrible, we decided to give it another try (since it had been a year since we last went) which led to the above experience. Never again.

Elisabeth B.

Always sooo flavorful and delicious, the Paloma was super flavorful and strong as well. My friend had the mole and he said it was kind of spicy. Very cool ambiance

christopher mayer

We went for an early dinner Sunday. Our server was Amanda and she was amazing!! The food is the best Mexican I have had in a long time from the pico, to sopes with carnitas, and the chocolate cake flan!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

Luther Leong

My buddy received a BOGO Facebook coupon and we decided to give this place a try. We were NOT disappointed! I had the salmon soft flour tacos and my buddy had the shrimp with the crispy corn tacos. They were delicious, well made and worth every penny. If you're looking for some great Pacific Coast Mexican food, I'd suggest you give this little gem a try.

Atmosphere: 5

Food: 5

Service: 5

Deanna Leary

This used to be our favorite Mexican restaurant however, we don't plan on visiting it again in the future. Our latest experience was horrible with a wrong appetizer and an entree with wrong ingredients. Our waitress was nice but offered out more excuses than appologies. In addition, the Sangria was horrible tasting.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Guacamole and Chips

Laurie S.

For an authentic Mexican grill, I believe that it's on the spot, from what I can see. I have been a fan since they became established way back on Beeman Street, when they first opened. I have always enjoyed the food and the atmosphere. Excellent service too, even when they have been swamped. The Bemis street location has always been kept the m/o in place. What success story for this area.

mary stubenrod

Over all great food and drinks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mole Enchiladas, Tacos, Chips and Guacamole, Chips

Kenneth Clark

One of the best, longest running establishment in Canandaigua with a great reputation. Good food. Good drink. Excellent bartender (JT). Good music. Great people!

Atmosphere: 5

Food: 5

Service: 5

Sandra Ramirez

As a native Mexican, I was very pleasantly surprised by this restaurant ☺️. First off, I asked if they had horchata (which most Mexican restaurants in Rochester don't have and if they do, the taste is off). Then, I asked if they had a Michelada and wow they did ?. BOTH tasted spot on and transported me back to my city in Guadalajara, Jalisco. Additionally, the tostadas were good and the bean topping with queso fresco or cotija and bacon was delicious. The ambiance of the restaurant was nice and I appreciated the modern and rustic feel without the stereotypical burro (donkey) painting on the wall. Staff was authentically friendly.

Katie Dyane

The food was amazing!!

Atmosphere: 5

Food: 5

Service: 5

Mike Blakely-Armitage

Really great food. Very fresh and flavorful, a unique experience.

Atmosphere: 5

Food: 5

Service: 5

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