The bacon double cheeseburger meal, was hot, French fries Hot out of the oil, the best way to have them. I love being able to taste the meat.
Atmosphere: 5
Food: 5
Service: 5
Ken Patterson
The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
Atmosphere: 3
Food: 1
Service: 4
Melvin Medina
I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.
Atmosphere: 1
Food: 1
Service: 1
R Z
This location in canandaigua is disgusting! Dirty rug, Sticky tables, sticky floor, smells, wallpaper is peeling off, crumbs and garbage on the floor! Luckily the employees are friendly and food comes out fairly quick but not all the time. I really don't go to this location often. But when I do it's in hopes that it's clean.
Atmosphere: 1
Food: 3
Service: 4
Carol Force
Very friendly.
Atmosphere: 4
Food: 5
Service: 5
christina mcloud
Horrible service. Still sitringnin drive thru for 2 sandwiches. She gave our drinks no straws... melted cold foam
Atmosphere: 1
Food: 1
Service: 1
Morgan Allen
I don’t normally share my experience at chain restaurants but I had to share this. Coming off a long few days of my own life I decided to go get myself a small treat! Matthew at the drive through was extremely kind and generous, when I told him I thought I had ordered a large drink he immediately offered to change it to a large for me! He was very kind and even topped off my small frosty to make sure I got the best bang for my buck. His kindness made my night!
Atmosphere: 5
Food: 5
Service: 5
Don G
2 days in a row i have had terrible service at the walk up. They will take a order then soend 5 to 10 minutes filling call in orders(door dash). Take another order and go back to door dash orders. This is BS. I walked out after waiting in a short line for 10 minutes
paul-john reader
needs to be cleaned tables are all gross floors need to be vacuumed
Atmosphere: 1
Food: 1
Service: 1
John Schuck
Very slow service on a Sunday afternoon. They did have 5 employees working, but they just couldn't keep up with a slow trickle of traffic.
Food was okay but the lady at the desk was a hot mess. They were super disorganized and needed a better running system. Took forever for us to order the food then once we ordered the lady forgot a bunch of stuff.
Atmosphere: 2
Food: 4
Service: 1
Dom Abbott
Could not even place an order it was taking so long, gave me attitude in the drive-through 10 out of 10 do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Corey Tingey
Quick service and they gave us free drinks.
Atmosphere: 5
Food: 5
Service: 5
Dave Morrison
Yes, Wendy's, is not what it used to be. Cold fries, lukewarm hamburgs, not a good job,
The bacon double cheeseburger meal, was hot, French fries Hot out of the oil, the best way to have them. I love being able to taste the meat.
Atmosphere: 5
Food: 5
Service: 5
The breakfast was gross. Sausage and eggs were both cold, cheese just slapped on there, cold, English muffins were hard as a rock and cold, though they had obviously been toasted at some point in the past. On top of that they got my order wrong.
Atmosphere: 3
Food: 1
Service: 4
I placed an order through the drive-thru, and when I received my food, it was cold. Before my order was handed over, I observed an employee at the window handling items in the cooler while seemingly confirming my vehicle’s position in line. Regardless of intent, this came across as unprofessional and concerning — especially for a local business that relies on community trust. Additionally, the kitchen area appeared cluttered, with boxes scattered around. This presents a clear safety and fire hazard that should be addressed and properly organized.
Atmosphere: 1
Food: 1
Service: 1
This location in canandaigua is disgusting! Dirty rug, Sticky tables, sticky floor, smells, wallpaper is peeling off, crumbs and garbage on the floor! Luckily the employees are friendly and food comes out fairly quick but not all the time. I really don't go to this location often. But when I do it's in hopes that it's clean.
Atmosphere: 1
Food: 3
Service: 4
Very friendly.
Atmosphere: 4
Food: 5
Service: 5
Horrible service. Still sitringnin drive thru for 2 sandwiches. She gave our drinks no straws... melted cold foam
Atmosphere: 1
Food: 1
Service: 1
I don’t normally share my experience at chain restaurants but I had to share this. Coming off a long few days of my own life I decided to go get myself a small treat! Matthew at the drive through was extremely kind and generous, when I told him I thought I had ordered a large drink he immediately offered to change it to a large for me! He was very kind and even topped off my small frosty to make sure I got the best bang for my buck. His kindness made my night!
Atmosphere: 5
Food: 5
Service: 5
2 days in a row i have had terrible service at the walk up. They will take a order then soend 5 to 10 minutes filling call in orders(door dash). Take another order and go back to door dash orders. This is BS. I walked out after waiting in a short line for 10 minutes
needs to be cleaned tables are all gross floors need to be vacuumed
Atmosphere: 1
Food: 1
Service: 1
Very slow service on a Sunday afternoon. They did have 5 employees working, but they just couldn't keep up with a slow trickle of traffic.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Food was okay but the lady at the desk was a hot mess. They were super disorganized and needed a better running system. Took forever for us to order the food then once we ordered the lady forgot a bunch of stuff.
Atmosphere: 2
Food: 4
Service: 1
Could not even place an order it was taking so long, gave me attitude in the drive-through 10 out of 10 do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Quick service and they gave us free drinks.
Atmosphere: 5
Food: 5
Service: 5
Yes, Wendy's, is not what it used to be. Cold fries, lukewarm hamburgs, not a good job,
Atmosphere: 1
Food: 1
Service: 2
The service is OK .
Loading...