I never give bad reviews and this resturaunt was an exception to that… I waited 20 minutes for food when it was completely empty in the middle of the day which was odd, on top of that the staff was extremely unprofessional talking about weird things and arguing with eachother… they didn’t provide any customer support or just didn’t care we stood there for almost half an hour waiting. One staff member was talking about “don’t shoot me for not having the food ready” to his employees and being very odd. I don’t think the atmosphere was professional or proficient in any way what so ever. I’m very dissatisfied
Atmosphere: 1
Food: 3
Service: 1
Kayla Ryder
If I could leave a zero star I would. This McDonald’s location is awful, I’ve never wanted to write a review so bad. I’ve stopped on a couple different locations and each time it’s at least a 30min wait and they continuously give the me the wrong order. This last time there was only a couple cars ahead of me and it still took 30min to get me a small order. This McDonald’s location needs some serious work or to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Ludwig
We placed an order for lunch for a family of four on the mobile app, and ended up waiting in our parking spot for more than 45 minutes. On several occasions we went in and we're told by many other customers inside the restaurant that counter service wasn't available and everybody was being ignored by staff. That seem to be true because no amount of effort got any staff attention. Wait times were atrocious and communications was worse. Sitting here in my car. Trying in our car now to figure out how to cancel this order. We're probably going to eat the loss, because the app suggests making contact with the individual McDonald's for a refund because of late orders. Good luck at this place.
Atmosphere: 1
Food: 1
Service: 1
W iM
6:50am, lobby still closed. Attempting to order was like talking to a tin can. Go to pay they still don't even have cash in their drawer. I got coffee they never asked me if I wanted anything in it nor gave me any cream or sugar for it. My bagel sandwich was so stale it was worse than a dry biscuit.
I guess this is why I go to McDonald's only once every few years. And it always seems to get worse.
Atmosphere: 2
Food: 2
Service: 2
James Ross
Nearly 40 minutes in a drive thru lane is completely crazy and at 4pm???. Since I used the app I was afraid I'd lose my money if I left. Be careful if this place!
Atmosphere: 1
Food: 2
Service: 1
Dan Werner
This McDonald's has forgotten they are supposed to be FAST food. Waited 15 minutes in the drive thru AFTER ordering. You could run out of gas sitting in this drivethru.
Atmosphere: 1
Food: 3
Service: 1
Kathy M
Wait for food was a little long. Ordered off kiosk. Food wasn’t hot even though I was sitting in front of counter to eat. Fish sandwich had cheese hanging off to side, was tepid. Fish huge disappointment. Elderly man came in, spoke to a worker as he was unhappy about something. Worker gentleman says loud enough that I heard it “that’s not how it works”….elderly man left upset giving the finger to worker. A little while later a man comes in with his food bag stating that they forgot some of the items he ordered. Store somewhat clean. Not very busy. Nothing about this establishment is going to bring me back. I’ll travel to a different local if I want McDonalds.
Atmosphere: 1
Food: 1
Service: 2
Kasha Holliman
Stopped in for a “quick” bit while traveling and 25 mins later we left with our food. We were the lucky ones as folks in the drive thru waited about 45 mins got frustrated and were coming in the restaurant to get their food. Not to mention the place was disgustingly dirty. There was an awful smell and the area for the drinks had a clogged drain that looked like it had been sitting here rotting for a week. The floors looked like they hadn’t seen a mop in just as long and there was spilled something all over the trash area. The bathroom was gross. My 4 year old had to go so I picked the one where flies were not chillin on the seat and I had to wipe off the irony soaked toilet paper stuck to the rim. I also don’t know how “all employees must wash hands” is working out as there was NO soap in the restroom. Thankfully there was hand sanitizer in the lobby. I understand staff shortages and things like that but this condition was definitely due to not caring about the job you do. Staff was also not that friendly and barely acknowledged the customers.
Atmosphere: 1
Food: 1
Service: 1
Aaron Tinklepaugh
Drive Thru is very slow. Corporate needs to look at this location.
Atmosphere: 3
Food: 3
Service: 3
Anthony Del Ciello
They CANNOT figure out mobile ordering here. Took forever as there was a revolt in the store as nobody got their food
Had to stop at this McDonald’s with a bus full of kids because our stop previous was supposed to give us food and forgot and so we stopped here and ordered 36 five dollar meals last minute and they took great care of us even while still serving the customers around us we still had all of our food within about 40 minutes
Atmosphere: 5
Food: 5
Service: 5
Madisyn Davis
Very disappointed! I wanted McNuggets and they were all out of BBQ sauce! Very disappointed as the nuggets are only good with BBQ sauce from McDonald’s. Had to cancel my nugget order. :(
Atmosphere: 2
Food: 2
Service: 1
Robert Isensee
waited over a half hour in the Drive-Thru, this place really needs help
Atmosphere: 1
Food: 4
Service: 1
Tanya Eastman
Missing a burger in our meal and didn't discover until we were back on the interstate.
I never give bad reviews and this resturaunt was an exception to that… I waited 20 minutes for food when it was completely empty in the middle of the day which was odd, on top of that the staff was extremely unprofessional talking about weird things and arguing with eachother… they didn’t provide any customer support or just didn’t care we stood there for almost half an hour waiting. One staff member was talking about “don’t shoot me for not having the food ready” to his employees and being very odd. I don’t think the atmosphere was professional or proficient in any way what so ever. I’m very dissatisfied
Atmosphere: 1
Food: 3
Service: 1
If I could leave a zero star I would. This McDonald’s location is awful, I’ve never wanted to write a review so bad. I’ve stopped on a couple different locations and each time it’s at least a 30min wait and they continuously give the me the wrong order. This last time there was only a couple cars ahead of me and it still took 30min to get me a small order. This McDonald’s location needs some serious work or to be shut down.
Atmosphere: 1
Food: 1
Service: 1
We placed an order for lunch for a family of four on the mobile app, and ended up waiting in our parking spot for more than 45 minutes. On several occasions we went in and we're told by many other customers inside the restaurant that counter service wasn't available and everybody was being ignored by staff. That seem to be true because no amount of effort got any staff attention. Wait times were atrocious and communications was worse. Sitting here in my car. Trying in our car now to figure out how to cancel this order. We're probably going to eat the loss, because the app suggests making contact with the individual McDonald's for a refund because of late orders. Good luck at this place.
Atmosphere: 1
Food: 1
Service: 1
6:50am, lobby still closed. Attempting to order was like talking to a tin can. Go to pay they still don't even have cash in their drawer. I got coffee they never asked me if I wanted anything in it nor gave me any cream or sugar for it. My bagel sandwich was so stale it was worse than a dry biscuit.
I guess this is why I go to McDonald's only once every few years. And it always seems to get worse.
Atmosphere: 2
Food: 2
Service: 2
Nearly 40 minutes in a drive thru lane is completely crazy and at 4pm???. Since I used the app I was afraid I'd lose my money if I left. Be careful if this place!
Atmosphere: 1
Food: 2
Service: 1
This McDonald's has forgotten they are supposed to be FAST food. Waited 15 minutes in the drive thru AFTER ordering. You could run out of gas sitting in this drivethru.
Atmosphere: 1
Food: 3
Service: 1
Wait for food was a little long. Ordered off kiosk. Food wasn’t hot even though I was sitting in front of counter to eat. Fish sandwich had cheese hanging off to side, was tepid. Fish huge disappointment. Elderly man came in, spoke to a worker as he was unhappy about something. Worker gentleman says loud enough that I heard it “that’s not how it works”….elderly man left upset giving the finger to worker. A little while later a man comes in with his food bag stating that they forgot some of the items he ordered. Store somewhat clean. Not very busy. Nothing about this establishment is going to bring me back. I’ll travel to a different local if I want McDonalds.
Atmosphere: 1
Food: 1
Service: 2
Stopped in for a “quick” bit while traveling and 25 mins later we left with our food. We were the lucky ones as folks in the drive thru waited about 45 mins got frustrated and were coming in the restaurant to get their food. Not to mention the place was disgustingly dirty. There was an awful smell and the area for the drinks had a clogged drain that looked like it had been sitting here rotting for a week. The floors looked like they hadn’t seen a mop in just as long and there was spilled something all over the trash area. The bathroom was gross. My 4 year old had to go so I picked the one where flies were not chillin on the seat and I had to wipe off the irony soaked toilet paper stuck to the rim. I also don’t know how “all employees must wash hands” is working out as there was NO soap in the restroom. Thankfully there was hand sanitizer in the lobby. I understand staff shortages and things like that but this condition was definitely due to not caring about the job you do. Staff was also not that friendly and barely acknowledged the customers.
Atmosphere: 1
Food: 1
Service: 1
Drive Thru is very slow. Corporate needs to look at this location.
Atmosphere: 3
Food: 3
Service: 3
They CANNOT figure out mobile ordering here. Took forever as there was a revolt in the store as nobody got their food
Service: 1
Restaurantji Recommends
It was good.
Atmosphere: 5
Food: 5
Service: 5
Had to stop at this McDonald’s with a bus full of kids because our stop previous was supposed to give us food and forgot and so we stopped here and ordered 36 five dollar meals last minute and they took great care of us even while still serving the customers around us we still had all of our food within about 40 minutes
Atmosphere: 5
Food: 5
Service: 5
Very disappointed! I wanted McNuggets and they were all out of BBQ sauce! Very disappointed as the nuggets are only good with BBQ sauce from McDonald’s. Had to cancel my nugget order. :(
Atmosphere: 2
Food: 2
Service: 1
waited over a half hour in the Drive-Thru, this place really needs help
Atmosphere: 1
Food: 4
Service: 1
Missing a burger in our meal and didn't discover until we were back on the interstate.
Atmosphere: 3
Food: 3
Service: 2
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