Order was wrong ordered hot got cold, no strawberry cold foam either
Atmosphere: 4
Food: 1
Service: 1
Matt Candie
Doesn't take money apparently unless it's a gift card or cash... Can't even use the Starbucks app. Because they aren't a corporate site? Then couldn't do the drink we paid for and had to do a cheaper drink than what I paid for.
Dan D
The staff is amazing and very kind. It’s good to see a place where the employees do their job well.
Atmosphere: 5
Food: 5
Service: 5
Matt Contino
Sooo slow. No line, seven employees and a ten minute coffee.
Service: 1
Christopher Bergmann
Nice staff. THEY OPEN AT 6
Atmosphere: 5
Food: 5
Service: 5
TA Perry
Average Starbucks. Nothing more, nothing less.
Atmosphere: 4
Food: 4
Service: 4
Kayza Mallet
Horrible service. I ordered my drink with no ice. They gave me my drink full of ice and then when dumped out they didn’t fill it back up.
Service: 1
Jennifer Jen
All the employees were in the back chatting with each other. I made eye contact with one of the employees more than once, and I was completely ignored. After at LEAST 10 min, I had to yell for someone to take my order, then another 10 min and they hadn't even STARTED my drink! I even heard them arguing 'no one told me to make his drink!' Not to mention the people behind me still waiting. And they made the drink wrong to top it off. I have worked at starbucks in the past, this kind of thing is absolutely inexcusable. Clearly bad management, but also the employees know better. I expect better from starbucks.
Atmosphere: 1
Food: 1
Service: 1
Hulu besufekad
My family invluding the kids loves starbacks but the experience of today is a WOW experience from in a BAD way. Ordered Vegan and recieved with cheese and egg, decaffeinated drink and with no traces of coffee ... no Appologies or any form of ....
What an ignorant and unfriendly service
Vegetarian options: Lack of knowledge on the difference b/n Vegetarian and Vigan
Ericka was a ray of sunshine and my drink came out quickly in a busy environment.. thank you
Atmosphere: 5
Service: 5
David Ryan
If one of the three employees in the back looked up by the register every now and then you'd see your would be customers walking away
C ccolgate
My suggestion is whoever you have working window that has a line about mile long be attentive to orders, look at what your giving before sending someone off with out there full order! This isn’t first time at this location! Managers maybe work with your employees on this!! Good place, but service is lacking !
Atmosphere: 3
Food: 4
Service: 2
Sybil M
Typical Starbucks. Love that you can order ahead now.
I love that we have a Starbucks in Rome now!
Atmosphere: 5
Service: 5
Order was wrong ordered hot got cold, no strawberry cold foam either
Atmosphere: 4
Food: 1
Service: 1
Doesn't take money apparently unless it's a gift card or cash... Can't even use the Starbucks app. Because they aren't a corporate site? Then couldn't do the drink we paid for and had to do a cheaper drink than what I paid for.
The staff is amazing and very kind. It’s good to see a place where the employees do their job well.
Atmosphere: 5
Food: 5
Service: 5
Sooo slow. No line, seven employees and a ten minute coffee.
Service: 1
Nice staff. THEY OPEN AT 6
Atmosphere: 5
Food: 5
Service: 5
Average Starbucks. Nothing more, nothing less.
Atmosphere: 4
Food: 4
Service: 4
Horrible service. I ordered my drink with no ice. They gave me my drink full of ice and then when dumped out they didn’t fill it back up.
Service: 1
All the employees were in the back chatting with each other. I made eye contact with one of the employees more than once, and I was completely ignored. After at LEAST 10 min, I had to yell for someone to take my order, then another 10 min and they hadn't even STARTED my drink! I even heard them arguing 'no one told me to make his drink!' Not to mention the people behind me still waiting. And they made the drink wrong to top it off.
I have worked at starbucks in the past, this kind of thing is absolutely inexcusable. Clearly bad management, but also the employees know better. I expect better from starbucks.
Atmosphere: 1
Food: 1
Service: 1
My family invluding the kids loves starbacks but the experience of today is a WOW experience from in a BAD way. Ordered Vegan and recieved with cheese and egg, decaffeinated drink and with no traces of coffee ... no Appologies or any form of ....
What an ignorant and unfriendly service
Vegetarian options: Lack of knowledge on the difference b/n Vegetarian and Vigan
Food: 1
Service: 1
Restaurantji Recommends
Very slow service. Unfriendly staff.
Atmosphere: 1
Food: 3
Service: 1
Ericka was a ray of sunshine and my drink came out quickly in a busy environment.. thank you
Atmosphere: 5
Service: 5
If one of the three employees in the back looked up by the register every now and then you'd see your would be customers walking away
My suggestion is whoever you have working window that has a line about mile long be attentive to orders, look at what your giving before sending someone off with out there full order! This isn’t first time at this location! Managers maybe work with your employees on this!! Good place, but service is lacking !
Atmosphere: 3
Food: 4
Service: 2
Typical Starbucks. Love that you can order ahead now.
Food: 5
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