I came there on Saturday night the guests are outside and the people that work that don't even open the door they shut the door on us what is going on with this place you guys have to be ashamed of yourself then when you call up they don't even answer the phone this is Saturday night tonight
Service: 1
M. B C
Omg one of our favorite places! We always come and live everything we get here!! The pizza and pasta are our fave but everything is so good. The grilled cheese romano was insane so so good
Atmosphere: 5
Food: 5
Service: 5
menachem cohen
Amazing food and amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Shaya Kohn
Great food and a very lovely atmosphere
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mac and Cheese Balls, Penne Alla Vodka
Mendel Greenbaum
Been here a couple times and it's amazing!!! In specific the cauliflower poppers and mushroom pizza were fantastic!! Food and service 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Elinor Perel
Always fun , food is great, warm inside and you can enjoy your delicious meal with a great dessert. Kosher
Atmosphere: 5
Food: 5
Service: 5
bjm bjm
A robot woman now takes orders over the phone. She told us the blackened tilapia didn’t come with sides. She was stilted and very creepy. After I hung up and called back to tell her the fish did come with two sides, I get sent to a humanoid who was very nice. Beware of the Robot order taker. She is creepy! And uninformed. And ps my husbands blackened tilapia didn’t not taste good. It’s usually delish.
Atmosphere: 4
Food: 5
Service: 3
Adina S
Always delicious and fresh. Excellent wait staff.
MJ Parker
We went as a party of 9 to celebrate my sons graduation and birthday on a Sunday evening, so I knew it was going to be crowded. The food itself was excellent but the service was subpar. It took a while after we all closed are menus for our order to be taken. I asked that the food come out all at once (so that we can eat together instead of in stages or waiting for others while our food gets cold). We were told it'll come out when it's ready. And that's exactly what happened. But when they brought the food out, they didn't seem to know who to place it in front of so they just put it wherever there was room. Additionally, my son (who was the whole reason we were there) ordered something specific from the menu (that Uppercrust has but other Dairy places don't), and halfway through putting all the food out, told him they didn't have it. Had others not gotten there food yet, we probably would've left. Additionally, they forgot my husband's order and brought it to him when everyone was almost done. No one came to ask how we were enjoying, we had to flag our waiter (and other waiters) down to order dessert which took a long long time, and took even longer to eventually pay. Food was great but I honestly can't say I'll be back any time soon.
I recently had catering done for my daughter’s first birthday by upper crust (not sure which location) - but it was a compete disaster and I’d like to warn anyone if they wish to deal with them in the future. I’m a return catering customer, they did my baby shower last year. Last time, JJ was the catering manager and he was very welcoming, very sweet to deal with - I had zero problems and everything was perfect. This time I dealt with Emma - the new catering manager. She was very hostile from the beginning, she didn’t have much customer service experience. They upped the prices but lowered the amount of stuff included - someone make that make sense? 🤦🏻♀️ I asked multiple times that everything will be checked and I will have enough of everything we need. I specifically requested that my catering order doesn’t arrive later than 12 because my party starts at 1. My catering order didn’t arrive till 1:15. My guests had arrived and were sitting with no food in the chafing dishes. Once we open everything, there’s no cups included. They cheaped out on plates, on forks, on knives, on spoons. I call in a panic because I have a million drinks and no cups - Emma says she checked the order, it has to be there. She doesn’t once apologize that the order was soooo late - she should have made sure it arrived on time, if not early. She tells me that everything should be enough and she will refund me for the missing cups - I never received nothing. No apology for the bad service, for the late delivery, nothing. And the icing on the cake is half of my guests got severe stomach aches - would not recommend and will never dine again. Upper crust - do better!
I came there on Saturday night the guests are outside and the people that work that don't even open the door they shut the door on us what is going on with this place you guys have to be ashamed of yourself then when you call up they don't even answer the phone this is Saturday night tonight
Service: 1
Omg one of our favorite places! We always come and live everything we get here!!
The pizza and pasta are our fave but everything is so good.
The grilled cheese romano was insane so so good
Atmosphere: 5
Food: 5
Service: 5
Amazing food and amazing experience!
Atmosphere: 5
Food: 5
Service: 5
Great food and a very lovely atmosphere
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mac and Cheese Balls, Penne Alla Vodka
Been here a couple times and it's amazing!!! In specific the cauliflower poppers and mushroom pizza were fantastic!!
Food and service 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Always fun , food is great, warm inside and you can enjoy your delicious meal with a great dessert. Kosher
Atmosphere: 5
Food: 5
Service: 5
A robot woman now takes orders over the phone. She told us the blackened tilapia didn’t come with sides. She was stilted and very creepy. After I hung up and called back to tell her the fish did come with two sides, I get sent to a humanoid who was very nice. Beware of the Robot order taker. She is creepy! And uninformed. And ps my husbands blackened tilapia didn’t not taste good. It’s usually delish.
Atmosphere: 4
Food: 5
Service: 3
Always delicious and fresh. Excellent wait staff.
We went as a party of 9 to celebrate my sons graduation and birthday on a Sunday evening, so I knew it was going to be crowded. The food itself was excellent but the service was subpar. It took a while after we all closed are menus for our order to be taken. I asked that the food come out all at once (so that we can eat together instead of in stages or waiting for others while our food gets cold). We were told it'll come out when it's ready. And that's exactly what happened. But when they brought the food out, they didn't seem to know who to place it in front of so they just put it wherever there was room. Additionally, my son (who was the whole reason we were there) ordered something specific from the menu (that Uppercrust has but other Dairy places don't), and halfway through putting all the food out, told him they didn't have it. Had others not gotten there food yet, we probably would've left. Additionally, they forgot my husband's order and brought it to him when everyone was almost done. No one came to ask how we were enjoying, we had to flag our waiter (and other waiters) down to order dessert which took a long long time, and took even longer to eventually pay.
Food was great but I honestly can't say I'll be back any time soon.
Amazing place
Restaurantji Recommends
GREAT FOOD!
I recently had catering done for my daughter’s first birthday by upper crust (not sure which location) - but it was a compete disaster and I’d like to warn anyone if they wish to deal with them in the future. I’m a return catering customer, they did my baby shower last year. Last time, JJ was the catering manager and he was very welcoming, very sweet to deal with - I had zero problems and everything was perfect. This time I dealt with Emma - the new catering manager. She was very hostile from the beginning, she didn’t have much customer service experience. They upped the prices but lowered the amount of stuff included - someone make that make sense? 🤦🏻♀️ I asked multiple times that everything will be checked and I will have enough of everything we need. I specifically requested that my catering order doesn’t arrive later than 12 because my party starts at 1. My catering order didn’t arrive till 1:15. My guests had arrived and were sitting with no food in the chafing dishes. Once we open everything, there’s no cups included. They cheaped out on plates, on forks, on knives, on spoons. I call in a panic because I have a million drinks and no cups - Emma says she checked the order, it has to be there. She doesn’t once apologize that the order was soooo late - she should have made sure it arrived on time, if not early. She tells me that everything should be enough and she will refund me for the missing cups - I never received nothing. No apology for the bad service, for the late delivery, nothing. And the icing on the cake is half of my guests got severe stomach aches - would not recommend and will never dine again. Upper crust - do better!
Food was absolutely delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Margarita Pizza, Fries
Great selection...fresh salads.plesant ang prompt service..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salads, Lasagna
I love this place!
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