I would give 0 if I could. Even though the lobby was empty every table was dirty, the trash full and I heard the manager apologize to a table for no tray because they were all dirty. There weren't even napkins out to clean a table myself. They seemed overwhelmed with orders but someone really should've been sent out to clean for 5-10 min. Bought a kids meal for the toy but the only toys they had were the under three toys. 😑 Manager seemed nice and embarrassed of the situation, maybe new people were working I don't know.
Atmosphere: 1
Food: 1
Cassie Richmond
Items from order forgotten, as usual. It is necessary to check your order before you leave.
Food: 3
Service: 1
Sue P
We orderedthru the app while 10 minutes away from restraunt... a quick snack as we were traveling. We were immediately asked to pull into #1 reserved pickup spot, where we sat and watched 15 to 20 cars order, receive and leave with their food. Then a crew member tried to deliver our food to someone elsewhere in the parking lot, lucky is those folks were honest and crew member found us in spot #1. I said 'thank you' and she gave an unfriendly look. The real disappointment was opening the bag to find the fries upside down and spilled across bag (also over salted more than normal) and the 3 McChickens were barely wrapped and already one had a large piece of cartilage in it. The chicken wrap had 3 nuggets in it -2 were all grizzle and not edible. For over $20, not at all worth the wait, the sloppy service and bad quality.
2 starts because it is McDonald's and expecting more these days is a waste of time and energy.
Atmosphere: 1
Food: 2
Service: 1
Brian Dible
Just another stop at McDonald's for my morning coffee and a buy one get one Egg McMuffin. My girlfriend and I use the app so we score good deals that's hard to pass up.
Michelle Boots
Delicious sausage egg McMuffin
Atmosphere: 5
Food: 5
Service: 5
Frank Raymond
Drive through line was fast
Atmosphere: 5
Food: 5
Service: 5
flame fossil
Very lazy night shift. If you come here any time past 8pm they’ll let you sit for a half hour in hopes you drive away.
Atmosphere: 1
Food: 3
Service: 1
Rich
Order large French fry for a snack 😋
Atmosphere: 2
Food: 4
Service: 3
jenna Tremblay
Only 3 people on shift, waited 45 minutes for a mobile order and never got it, people don’t know how to do their job. something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
Cam
flies keep flying around touching my legs, everyones upset they have to wait for their food people are saying nevermind and walking out. one time i was in the drive through and it took them an hour to get me a burger and fries. extremely slow service, you could probably drive to the brewerton mcdonalds in the time that it takes to get food at this store.
Absolute joke of an establishment, awful service and the management is incompetent, needs a complete overhaul STAT.
Atmosphere: 1
Food: 1
Service: 1
A S
We did the self order kiosk at 5:40 and our food finally came out at 6:06 pm, absolutely unacceptable. Unorganized and hardly a clean table. Do yourself a favor and go elsewhere.
Katie Mills
Absolutely terrible service took forever to get food no napkins available. McDonalds has gone extremely downhill what a joke
Atmosphere: 1
Food: 1
Service: 1
Beatrice Goode
Slowest ever. 20 minutes
Food: 2
Service: 1
Bald Turkey
I WISH I could give a ZERO star review, WORST McDonalds I have ever been to. EVERY time I am in the drive thru, it is at LEAST a 30 minute wait and I see people pull off because they are sick of waiting. Then you try to eat inside and you STILL get hit with that wait even if YOURE THE ONLY CUSTOMERS IN THE RESTAURANT. GET FASTER WORKERS
I would give 0 if I could. Even though the lobby was empty every table was dirty, the trash full and I heard the manager apologize to a table for no tray because they were all dirty. There weren't even napkins out to clean a table myself. They seemed overwhelmed with orders but someone really should've been sent out to clean for 5-10 min. Bought a kids meal for the toy but the only toys they had were the under three toys. 😑 Manager seemed nice and embarrassed of the situation, maybe new people were working I don't know.
Atmosphere: 1
Food: 1
Items from order forgotten, as usual. It is necessary to check your order before you leave.
Food: 3
Service: 1
We orderedthru the app while 10 minutes away from restraunt... a quick snack as we were traveling.
We were immediately asked to pull into #1 reserved pickup spot, where we sat and watched 15 to 20 cars order, receive and leave with their food.
Then a crew member tried to deliver our food to someone elsewhere in the parking lot, lucky is those folks were honest and crew member found us in spot #1. I said 'thank you' and she gave an unfriendly look.
The real disappointment was opening the bag to find the fries upside down and spilled across bag (also over salted more than normal) and the 3 McChickens were barely wrapped and already one had a large piece of cartilage in it. The chicken wrap had 3 nuggets in it -2 were all grizzle and not edible.
For over $20, not at all worth the wait, the sloppy service and bad quality.
2 starts because it is McDonald's and expecting more these days is a waste of time and energy.
Atmosphere: 1
Food: 2
Service: 1
Just another stop at McDonald's for my morning coffee and a buy one get one Egg McMuffin. My girlfriend and I use the app so we score good deals that's hard to pass up.
Delicious sausage egg McMuffin
Atmosphere: 5
Food: 5
Service: 5
Drive through line was fast
Atmosphere: 5
Food: 5
Service: 5
Very lazy night shift. If you come here any time past 8pm they’ll let you sit for a half hour in hopes you drive away.
Atmosphere: 1
Food: 3
Service: 1
Order large French fry for a snack 😋
Atmosphere: 2
Food: 4
Service: 3
Only 3 people on shift, waited 45 minutes for a mobile order and never got it, people don’t know how to do their job. something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
flies keep flying around touching my legs, everyones upset they have to wait for their food people are saying nevermind and walking out. one time i was in the drive through and it took them an hour to get me a burger and fries. extremely slow service, you could probably drive to the brewerton mcdonalds in the time that it takes to get food at this store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolute joke of an establishment, awful service and the management is incompetent, needs a complete overhaul STAT.
Atmosphere: 1
Food: 1
Service: 1
We did the self order kiosk at 5:40 and our food finally came out at 6:06 pm, absolutely unacceptable. Unorganized and hardly a clean table. Do yourself a favor and go elsewhere.
Absolutely terrible service took forever to get food no napkins available. McDonalds has gone extremely downhill what a joke
Atmosphere: 1
Food: 1
Service: 1
Slowest ever. 20 minutes
Food: 2
Service: 1
I WISH I could give a ZERO star review, WORST McDonalds I have ever been to. EVERY time I am in the drive thru, it is at LEAST a 30 minute wait and I see people pull off because they are sick of waiting. Then you try to eat inside and you STILL get hit with that wait even if YOURE THE ONLY CUSTOMERS IN THE RESTAURANT. GET FASTER WORKERS
Service: 1
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