Gong Cha Woodbury Common Outlet

This Boba Tea is amazing. Gong Cha was my second top tier on the list! If you’re near one next to your location, you should definitely go there! 🧋😋

Walked in with my dog, stand in line and asked for a cup of water for my dog. It’s a shame that in Jul she refuses to give tap water as “a policy”…. I wont spend my money in a place like that

Love this place! They need a bigger place.

Staff wasn’t really friendly. Online orders here need them to confirm/accept first once we order it online.

Milk tea tasted like standard gong cha

Fast service. Good prices. Clean store. Love the drinks.

There are two things that consistently happen every time I visit: they get my order wrong, and their staff is always rude.

It’s rare for me to leave this kind of review, but this isn’t the first time I’ve experienced rudeness from the staff at this location.

Today, I ordered a wintermelon milk tea, but when I received my order, the label said “wintermelon latte.” As a customer, I politely informed them that I had ordered milk tea, not a latte. One staff member took my drink to check, and another responded in a rude tone, saying, “It’s the same thing.” Then, they slid the drink back to me in a very disrespectful manner. I had no choice but to leave with the drink, but when I looked back, all the staff were staring at me as if I had done something wrong.

I won’t be coming back to this location. I’ve been a fan of Gong Cha for a long time, but this branch doesn’t make great drinks—and worse, the staff are unfriendly. It would be much better if they served quality drinks and treated their customers with basic respect.

Rude and unfriendly staff. It seems that they really hate their job or something as they did not show much willingness to serve customers. The drinks were fine, nothing special, but as the only bubble tea place in a large plaza, I expected better.

Story by for the perfected Teas here. It’s very clean and lots of seating outside. The service is fast and staff is very friendly. They have the green tea, milk tea and everything you can fancy. They make the best BoBa 🧋 tea. It’s a must visit!

I have bene going to goncha since Singaporedays . Ooolong tea (lil strong) and winter melon tea (lil sweet so don’t add extra sweetness) are my most favs with the jelly

Ordered a hot lemon tea with light jelly topping but got a room temperature water overloaded with jelly no flavor of tea or lemon whatsoever.

It's the perfect spot to grab a refreshing drink 🌟while shopping. Their bubble tea is delicious, with plenty of options for flavors, toppings, and sweetness levels to customize your order just the way you like it.

The staff is quick and friendly, and the service is efficient even during busy times. I tried their classic milk tea with tapioca pearls, and it was absolutely perfect—just the right balance of sweetness and creaminess. Whether you’re a bubble tea fan or new to it, this is a must-try stop to recharge during a shopping trip

I went there with my family, and we really enjoyed our drinks. The customer service was excellent. This was our second visit, and we’ll definitely be going back again!

staff was super unfriendly after we asked for less sugar in our drinks but it was so sugary when we tried. We asked if we could have a side cup of water and staff didn’t bother to accommodate.

The girls who serve are very friendly, and the drinks are very delicious!

Atmosphere: 4

Food: 4

Service: 5