McDonald's
1044 US-11, Champlain
(518) 298-3011
Recent Reviews
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We have never waited so long for an order at a McDonald’s. This was 2pm-ish on a Friday, so typically not rush hour, but it took over 25 minutes to get our order - and there were several other customers waiting, everyone looking angry and pacing around. No one behind the cash, very slow-moving kids in the kitchen. I got a Happy Meal for the Boo Bucket (worth it!) - the apple slices looked old, the nuggets were stale, the orange juice tasted off - everything went in the trash. Oh well.
Way too slow we had to wait a full hour once in line the cars were backed up into the parking lot.
Atmosphere: 5
Food: 5
Service: 3
Always a bad time at this McDonalds. If you order curbside expect to wait 20+ minutes while the drive thru speeds along. If you go inside you will be ignored. Also don’t expect to be communicated with if they’re out of things. They’ll just omit it from your sandwich without letting you know.
Atmosphere: 1
Food: 1
Service: 1
Staff shortage, food most of the time is on the cold side, cookies are served hard
Atmosphere: 2
Food: 2
Service: 1
The sandwich was not the right temperature. The manager had an attitude for asking about a survey promo.
Atmosphere: 1
Food: 1
Service: 1
Wonderful clean place
Atmosphere: 4
Food: 4
Service: 4
7 out of 10 times I go there through the drive through they forget something and I have to go back inside and get it
Very slow service, wrong orders, the only good thing here that is quite clean
Atmosphere: 3
Food: 3
Service: 1
So I walk into the McDonald’s after a soccer match so I’m just looking to get some food so I go up to the cashier and I ask for a 20 piece nugget because I had some of my friends over at the McDonalds with me. So me and my friends are waiting and waiting and waiting they took 30 minutes to come out and there was only like 2 people waiting with me and I ordered first so not again sorry McDonalds
Atmosphere: 3
Food: 4
Service: 1
Tiffany the manager was a wonderful person an absolute sweat heart she was very helpful with my order. I ordered a few things with complicated instructions and she made sure that all those instructions were correct and that i received the food like i wanted she is super super nice i would absolutely 1000% recommend coming here a wonderful spot with great employees. THANK YOU TIFFANY!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The quality of the hamburgers is very poor. I can get a lot better burger at the 99 for about the same money.
Atmosphere: 3
Food: 1
Service: 3
Should have read reviews. Waiting for 20 min so far with no end in sight for a double cheeseburger and fries. No communication, no apology. Criminal.
Atmosphere: 1
Food: 1
Service: 1
Basically it's your standard McDonald's, with consistent clarity of offer.
Atmosphere: 3
Food: 4
Service: 4
if you expect to get food “fast” as it should be good luck. last 3 times waited over 30 minutes for “fast food” place should probably just close
Atmosphere: 1
Food: 1
Service: 1
I went into this McDonalds yesterday 7/24/2025 at approximately 11:30am. It was rather busy. There was a Canadian family in front of me ordering and they had a “special request “ the manager came over with another person and demanded to know what it was and when the cashier told him it was they wanted their coffee fresh the manager than walked away yelling I HATE SPECIAL REQUESTS he said this about 3 times. Then I order 1 md dry 1 lg dry and 4 happy meal toys. Cashier was very kind and polite. The manager on the other hand started yelling at the cashier telling him he can’t just sell the toys if we want toys we need to buy the whole meal and was really rude to his employees and customers! That place needs a new manager! So much disrespect there! I feel bad for all the workers there having to deal with him! I will be calling corporate also!
Atmosphere: 1
Food: 3
Service: 1
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