Starbucks

480 N Bedford Rd, Chappaqua
(914) 414-4674

Recent Reviews

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Michael H.

The employees here are quite insensitive and at times, rude! They are known to call the police on anyone who sits in their cafe without buying anything, so be warned.

Atmosphere: 1

Food: 2

Service: 1

Susan Pieratti

It’s so sad that people don’t understand the meaning of “service” work.
It was lunchtime- I know it gets busy - but 20 minutes tip wait for a coffee? I received and ate my wrap and was still waiting for my coffee. 20 minutes.
I don’t know if the staff is burnt out or they just don’t care. I worked in restaurants and at Friendly’s years ago and we hustled.

Atmosphere: 4

Food: 4

Service: 1

Anya

Rude barista with wannabe Lance Bass hair from 1998 yelled at me for bringing my service animal to pick up a to go order. Completely unacceptable — both legally and just in terms of basic decency. A little lesson in manners, the law, and some sensitivity training wouldn’t go amiss.

Atmosphere: 1

Food: 1

Service: 1

SURNA BHASKAR

Love Having my Morning Coffee fueling up from Starbucks helps me focus on my tasks. This place has great ambience and good seating and the service is excellent and well maintained.

Atmosphere: 5

Food: 4

Service: 5

E LO

Employees are rude if you don’t give an undeserved tip

Atmosphere: 1

Service: 1

Jillian Mallis

We waited 30 minutes for ONE cafe mocha. THAT IS UNACCEPTABLE. I JUST WASTED SO MUCH OF MY LIFE WAITING FOR A COFFEE.

Edward Messon

This is what customers see from the parking lot. One door leads to a dumpster and the other is employees entrance. A simple sign pointing to the right saying entrance that way is not hard. Don’t need to get an attitude and speak rudely

Robert Warshefskie

I picked up 7 beverages at this location today as you see in the photo they were placed into 3 separate 2 unit carriers and one loose How the hell is one person supposed to carry 6 hot coffees like this I asked for a larger carrier and was told Im sorry that all we have and the counter guy walks off to the back room It took me alot not to send the coffee behind him like a patriot missile I

Service: 1

J W

Order ahead on app but the guy at the window makes your get back in line if they are not making drinks. It’s absolutely dumb

Atmosphere: 1

Food: 1

Service: 1

Masoomeh Angooti

That’s little kindness made my day! ✨☕️

Atmosphere: 5

TNT STARR

This I a great Starbucks. Staff is always so courteous

Atmosphere: 5

Food: 5

Service: 5

Kenny Schaefer

It's a fine Starbucks but man is it noisy. All hard surfaces. Enjoy your drinks outside if there is good weather

Atmosphere: 3

Food: 5

Service: 4

R Park

Came in at a really slow time. Four customers quietly working at the the tables. One car in the drive thru, 3 employees working. I stood at the register for a few minutes, one worker came by to grab something at the register in front of me. Absolutely no acknowledgement of my existence. Just needed a warm place to wait out an hour so i ordered on my app. Wow… probably the worst starbucks experience I’ve ever had. Next time I’ll just walk over to whole foods.

Atmosphere: 1

Food: 1

Service: 1

Matthew Gomez

the lady with the glasses has the worst attitude towards customers

lori gasper

Staff always great. I love the drive thru option as a mom with kids in tow.

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