I am appalled, My friend and I came for lunch from our hospital job as nurses. Not only the worker who was getting our salad together was being rude but I also found a worm in my salad moving around. I confronted the manager Diana and her response was we don’t use pesticides in our salad and my response was because you don’t use pesticides doesn’t mean you can’t wash your salads. I’m disgusted. It just goes to show who knows what they do to their other ingredients. Also, I don’t know what was going on to the worker because he was ringing us up than disregarded us and on top of that his coworker came to ring us up and afterwards the coworker who was charging us first came up to us saying our transactions didn’t go through once we finish eating we needed to proceed to pay, instead of asking his coworker “oh by any chance did you ring them up”. Very strange experience!! Im just going to say I’m not at fault you’re working at sweet greens. If you hate your job, quit it ! Never has this happened to me in other sweet greens. Save your money ! Disgusting and disgusted. This can get people really sick !!!! Who knows how many of those warms my friend and I, also who else was there and got the same salad ate !!!!
Atmosphere: 1
Food: 1
Service: 1
Erin Hayes
The online ordering has unfortunately gone down hill. I’ve had issues the last 3 times I’ve ordered online. First, the salads were nowhere to be found at the pick up, I waited and waited. Finally went to the front of the store to see where they were (bc no one was in the back area). They were just sitting up there. Second time I ordered- same thing, salads no where to be found. Went to the front and they were still working on them about 15-20 minutes after placing the order (not a big deal, I waited). I got home and realized they forgot ingredients in the salads and no bread (which was ordered). Third time, today, 20 minutes after ordering, salads nowhere to be found. Went to the front, they sent me to the back again. Still no salads. Went to the front- the guy found the ticket (that was ordered now about 23 minutes prior) and they hadn’t even started on my salads yet. The guy making them felt bad and offered me extra protein on one of the salads. A nice gesture. Finally take the salads home- they shifted me 2”3
Jen Maccarone
Worst sweet green ever. Very slow, lots of workers standing around. Nearly cracked my tooth on hard wild rice.
Ignacio Ruiz
some of the best salad creations I've tasted so far.
The Chicken Avocado Ranch and the Hummus + Focaccia complete a good meal for me.
I miss the KBBQ salad though.
highly recommended.
Christina W
First time having a negative experience here but it is enough. Food portion is small, staff dont look welcoming, and whoever said they are more interested in filling online orders is absolutely correct.
Atmosphere: 4
Food: 3
Service: 2
Tracy Zhao
I am very satisfied with the mobile order today, only today! It is the first time that I got a full bowl filled with food. All credit goes to today’s manager, a very cute lady with a bow hair band and a pair of black glasses. She checked each bowl and added a lot of bases and toppings into each bowl. She works enthusiastically, efficiently and very professionally! I’ve never had such a pleasant experience before here as today.
Atmosphere: 5
Food: 5
Service: 5
Richiefromtheyo
First time here food was very good and tasty. Looking forward to ordering in the future 😋🤤
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Chenoa Elizabeth
Thank you for offering delivery to my address again through UberEats ❤️🙏🏽
Thank you Anthony! Soo helpful was patient with my husband and all of his edits for his meal thank you so much
Atmosphere: 4
Food: 5
Service: 5
Tierney M
The workers were very rude so unhelpful and uncooperative. Giving attitude and failed to answer simple questions about menu. Seems very unhappy and looking like not wanting to be there. Created a negative and unwelcoming vibe that makes me not want to return. Very disappointing and not happy with the service.
Atmosphere: 5
Food: 3
Service: 1
Chris Cannon
Friendly team, great salads!
Atmosphere: 5
Food: 5
Service: 5
Kate Salzsieder
Visited Madison, WI for a swim meet this weekend and I discovered SG. I cannot even put into words how delicious the menu is. I didn't go just once...I came back...a total of 4 times!! Tried new things each time - the sauces are unbelievable, ingredients so fresh! Every single time the staff was helpful, smiling, and genuinely kind. Such a happy and joyful vibe. A special shout out to Melvin and Chaz, you guys rock!! Thank you!! I will forever be a fan. 💚
Mrs. Martinez
I love Sweetgreen, and this location is beautiful and quiet, but the food was just average. The rice and sweet potato were undercooked, and I didn’t enjoy my meal
I am appalled, My friend and I came for lunch from our hospital job as nurses. Not only the worker who was getting our salad together was being rude but I also found a worm in my salad moving around. I confronted the manager Diana and her response was we don’t use pesticides in our salad and my response was because you don’t use pesticides doesn’t mean you can’t wash your salads. I’m disgusted. It just goes to show who knows what they do to their other ingredients. Also, I don’t know what was going on to the worker because he was ringing us up than disregarded us and on top of that his coworker came to ring us up and afterwards the coworker who was charging us first came up to us saying our transactions didn’t go through once we finish eating we needed to proceed to pay, instead of asking his coworker “oh by any chance did you ring them up”. Very strange experience!! Im just going to say I’m not at fault you’re working at sweet greens. If you hate your job, quit it ! Never has this happened to me in other sweet greens. Save your money ! Disgusting and disgusted. This can get people really sick !!!! Who knows how many of those warms my friend and I, also who else was there and got the same salad ate !!!!
Atmosphere: 1
Food: 1
Service: 1
The online ordering has unfortunately gone down hill. I’ve had issues the last 3 times I’ve ordered online. First, the salads were nowhere to be found at the pick up, I waited and waited. Finally went to the front of the store to see where they were (bc no one was in the back area). They were just sitting up there.
Second time I ordered- same thing, salads no where to be found. Went to the front and they were still working on them about 15-20 minutes after placing the order (not a big deal, I waited). I got home and realized they forgot ingredients in the salads and no bread (which was ordered). Third time, today, 20 minutes after ordering, salads nowhere to be found. Went to the front, they sent me to the back again. Still no salads. Went to the front- the guy found the ticket (that was ordered now about 23 minutes prior) and they hadn’t even started on my salads yet. The guy making them felt bad and offered me extra protein on one of the salads. A nice gesture. Finally take the salads home- they shifted me 2”3
Worst sweet green ever. Very slow, lots of workers standing around. Nearly cracked my tooth on hard wild rice.
some of the best salad creations I've tasted so far. The Chicken Avocado Ranch and the Hummus + Focaccia complete a good meal for me. I miss the KBBQ salad though. highly recommended.
First time having a negative experience here but it is enough. Food portion is small, staff dont look welcoming, and whoever said they are more interested in filling online orders is absolutely correct.
Atmosphere: 4
Food: 3
Service: 2
I am very satisfied with the mobile order today, only today! It is the first time that I got a full bowl filled with food. All credit goes to today’s manager, a very cute lady with a bow hair band and a pair of black glasses. She checked each bowl and added a lot of bases and toppings into each bowl. She works enthusiastically, efficiently and very professionally! I’ve never had such a pleasant experience before here as today.
Atmosphere: 5
Food: 5
Service: 5
First time here food was very good and tasty. Looking forward to ordering in the future 😋🤤
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Thank you for offering delivery to my address again through UberEats ❤️🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Great food and great service from Josue!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you Anthony! Soo helpful was patient with my husband and all of his edits for his meal thank you so much
Atmosphere: 4
Food: 5
Service: 5
The workers were very rude so unhelpful and uncooperative. Giving attitude and failed to answer simple questions about menu. Seems very unhappy and looking like not wanting to be there. Created a negative and unwelcoming vibe that makes me not want to return. Very disappointing and not happy with the service.
Atmosphere: 5
Food: 3
Service: 1
Friendly team, great salads!
Atmosphere: 5
Food: 5
Service: 5
Visited Madison, WI for a swim meet this weekend and I discovered SG. I cannot even put into words how delicious the menu is. I didn't go just once...I came back...a total of 4 times!! Tried new things each time - the sauces are unbelievable, ingredients so fresh! Every single time the staff was helpful, smiling, and genuinely kind. Such a happy and joyful vibe. A special shout out to Melvin and Chaz, you guys rock!! Thank you!! I will forever be a fan. 💚
I love Sweetgreen, and this location is beautiful and quiet, but the food was just average. The rice and sweet potato were undercooked, and I didn’t enjoy my meal
Atmosphere: 5
Food: 2
Service: 2
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