0 star review. How much more rude can customer service get?? Good customer service is dead. The new renovation forces you to use the kiosk. I asked a group of 4 workers just standing there if I could have my cup for my drink while im waiting just to be received with blank stares then finally the one girl laughed as if I was asking for a miracle and very reluctantly gave me my cup. What a joke..
Dakota Klem-Cote
AWFUL. SKIP. BAD
Lillianna Mancini
Very may have just reopened but sucks !! Unpleasant and unprofessional, rushed me at speaker , rushed me out the drive thru for my food to be MISSING then tell me I have to come back today for a refund why !!I NEVER HAD ANYFOOD TO BRING BACK remind you it’s a 30 dollar order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
BLo Chic
Order of only a few items was completely and utterly messed up, incorrect, and sloppily loaded into a bag. Very obvious the staff and the management at this location take no pride in their jobs or their positions…or frankly themselves. Management that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”? The manager herself handed out the order, through the drive-through window! It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses. There’s no other explanation for this general demeanor affliction other than sole incompetence! Really tragic & sad…. Nothing more to say….. Easy food with easily, the most incompetent staff serving it! And this is why the price of fast food has gone up so much? Due to employees and management, like this establishment on Union Road, expecting to be paid $30 an hour for subpar sloppy service? Yeah, that’s a joke!
Have pride in your work, even if you are cleaning toilets for a living!
Atmosphere: 1
Food: 1
Service: 1
Takeyia Taylor
The tomatoes was bad and not edible they were so bad and mushy it was like tomato paste on my burgers it is totally disgusting and unacceptable to serve food like this
Atmosphere: 1
Food: 1
Service: 1
Books
The meal was tasty and the inside is relatively spacious with several tables. The bathroom is also pretty clean.
Atmosphere: 4
Food: 5
Service: 4
Tina Flanagan
The lemonade tasted like water compared to other bks
Jesse Morton
The workers here are lazy and disrespectful. They lie about deliveries and do anything to manipulate the time and people to give poor customer service. Go to any other bk this one is trash and the workers are trash
Atmosphere: 1
Food: 1
Service: 1
Michael cicatello
I honestly cannot believe how long it took them to make me 1 fish sandwich and there was only 1 car behind me in drive through. Absolutely terrible. No words for that
Very slow service. The place was very dirty. Employees seem more interested in fooling around than taking care of the customer
Atmosphere: 1
Food: 3
Service: 1
L. G.
Typical BK experience
Atmosphere: 4
Food: 5
Service: 5
Ronald Burton
Wow. Wish I could give it n9 stars. Board up the windows. Waiting forever in the drive thru only to pullout without ordering. Not 1 customer in the place. Great job.
Abdullah Ahmed
The workers are very slow and rude also they will show you 100% attitude
Atmosphere: 1
Service: 1
Logan Parts changer
Went to this burger king around midnight, 2 cars ahead of me in the drive through, waited at the speaker to order for 15 minutes or more. Ordered 2 burgers, 2 eight piece cheesytots, and a chickenwrap. I paid and waited 15 minutes just to be told to pull forward to wait another 20 minutes. after 5 cars behind me paid and left with food they finally came to give me my food. Deep fryed stuff takes less then 5 minutes. Its a disgrace, its disgusting and the service is absolutely terrible. No apology, no nothing. The guy who brought my food out actually laughed when I asked why it took 35 minutes. Its actually amazing that people can be so inconsiderate. If the roles were reversed I bet they would raise hell, demanding free stuff or accusing racist accusations. To bad I have to give 1 star to write a review. Because thats too much for this trap house of a restaurant.
They kicked me out when i was eating
Atmosphere: 1
Food: 1
Service: 1
0 star review. How much more rude can customer service get?? Good customer service is dead. The new renovation forces you to use the kiosk. I asked a group of 4 workers just standing there if I could have my cup for my drink while im waiting just to be received with blank stares then finally the one girl laughed as if I was asking for a miracle and very reluctantly gave me my cup. What a joke..
AWFUL. SKIP. BAD
Very may have just reopened but sucks !! Unpleasant and unprofessional, rushed me at speaker , rushed me out the drive thru for my food to be MISSING then tell me I have to come back today for a refund why !!I NEVER HAD ANYFOOD TO BRING BACK remind you it’s a 30 dollar order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Order of only a few items was completely and utterly messed up, incorrect, and sloppily loaded into a bag. Very obvious the staff and the management at this location take no pride in their jobs or their positions…or frankly themselves.
Management that was alerted of oversight on a simple order processing… passed it off as “one of her employees must’ve handed out the wrong order”?
The manager herself handed out the order, through the drive-through window!
It’s pathetic when someone does something incorrect that they can’t admit they were at fault and simply apologize. That would’ve gone much further…. further than lies and excuses.
There’s no other explanation for this general demeanor affliction other than sole incompetence!
Really tragic & sad….
Nothing more to say…..
Easy food with easily, the most incompetent staff serving it!
And this is why the price of fast food has gone up so much? Due to employees and management, like this establishment on Union Road, expecting to be paid $30 an hour for subpar sloppy service? Yeah, that’s a joke!
Have pride in your work, even if you are cleaning toilets for a living!
Atmosphere: 1
Food: 1
Service: 1
The tomatoes was bad and not edible they were so bad and mushy it was like tomato paste on my burgers it is totally disgusting and unacceptable to serve food like this
Atmosphere: 1
Food: 1
Service: 1
The meal was tasty and the inside is relatively spacious with several tables. The bathroom is also pretty clean.
Atmosphere: 4
Food: 5
Service: 4
The lemonade tasted like water compared to other bks
The workers here are lazy and disrespectful. They lie about deliveries and do anything to manipulate the time and people to give poor customer service. Go to any other bk this one is trash and the workers are trash
Atmosphere: 1
Food: 1
Service: 1
I honestly cannot believe how long it took them to make me 1 fish sandwich and there was only 1 car behind me in drive through. Absolutely terrible. No words for that
Restaurantji Recommends
Very slow service. The place was very dirty. Employees seem more interested in fooling around than taking care of the customer
Atmosphere: 1
Food: 3
Service: 1
Typical BK experience
Atmosphere: 4
Food: 5
Service: 5
Wow. Wish I could give it n9 stars. Board up the windows. Waiting forever in the drive thru only to pullout without ordering. Not 1 customer in the place. Great job.
The workers are very slow and rude also they will show you 100% attitude
Atmosphere: 1
Service: 1
Went to this burger king around midnight, 2 cars ahead of me in the drive through, waited at the speaker to order for 15 minutes or more. Ordered 2 burgers, 2 eight piece cheesytots, and a chickenwrap. I paid and waited 15 minutes just to be told to pull forward to wait another 20 minutes. after 5 cars behind me paid and left with food they finally came to give me my food. Deep fryed stuff takes less then 5 minutes. Its a disgrace, its disgusting and the service is absolutely terrible. No apology, no nothing. The guy who brought my food out actually laughed when I asked why it took 35 minutes.
Its actually amazing that people can be so inconsiderate. If the roles were reversed I bet they would raise hell, demanding free stuff or accusing racist accusations. To bad I have to give 1 star to write a review. Because thats too much for this trap house of a restaurant.
Atmosphere: 1
Food: 1
Service: 1
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