PROBABLY THE BEST MANAGEMENT IN ALL MCDOCKYS, VERY FRIENDLY GUYS, AND CLEAN PLACE! RECOMMENDED 24/7
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
TheDragonstorm1993
Everything was Hot and Fresh especially the fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Mcchicken
Patricia Gombos
Hi! I’m leaving this review to let everybody know how TOTALLY GREAT the entire staff was to me today (Nov. 23, 2024 12-1 pm ) I’ll start by saying my day was crap from the minute I opened my eyes this morning and having to go back to this restaurant was more than frustrating because it was no where near my house and I had to drive 17 minutes to get there. When I arrived ( the second time) the girls at the counter. I believe one was training the other. I had come back due to a change discrepancy. I was treated very well, listened to, my questions were acknowledged and dealt with so quickly and professionally. The discrepancy was corrected and I left the restaurant. I got to my car and could not find my phone. I thought I may have brought it into the restaurant so I back tracked. It was not anywhere, but the manager I’m assuming he was the manager due to the shirt and tie, and he’s the one who handled my initial problem. He noticed me looking aroundand asked if he could help me, I told him I couldn’t find my phone, he asked if I wanted him to call it so he did and I went back out to my car but could not hear it ringing. I went back in and he allowed me to use a phone to call my family member to check the Life 360 app to see if the phone was walking away from the restaurant. But me not having my phone, couldn’t remember anyone’s number but my husband and he was at work and didn’t answer. I stood in there on the phone trying countless number combinations hoping to reach one of my children with no luck and in between calling my husband who still wasn’t answering. Close to tears I go back out and eventually find it in my car. I went back into the restaurant and let them know I found it and I swear the staff was as happy as I was. I really appreciate the extra mile they went and the sincere happiness they expressed. Keep up the AWESOMENESS guys! You make the world a better place!! I feel silly going back into ask for their names, but the two front counter girls, the girl at the drive thu window (the one who gives you your food,) and the manager.. YOU ALL GET FIVE STARS IN MY BOOK!! I left there in such a better mood with a much better outlook on the day!!!
Atmosphere: 5
Food: 5
Service: 5
Tracy Thiel
Everything is just mediocre lately 😕
Atmosphere: 3
Food: 3
Service: 3
Jack
had to wait in the drive thru for 15 min, every single car ahead of me and behind me was told to pull off and wait for their food, don't bother if you're in a rush
Allison Cancilla
The man working the window practically threw my items at me so quickly I couldn't keep up and dropped one of the milks because it was so fast. There was no on behind me but he must had been in that much of a hurry to get back to his conversation he was having prior to getting my food.
Food: 3
Service: 1
Recommended dishes: French Fries, Mcchicken, Quarter Pounder Hamburger
Andrew Hablow
Waited half an hour for food, asked for a refund which they wouldn’t give, then magically made it in 3 minutes.
Staff was very inarticulate and had no customer service, food was ice cold, waited 20+ minutes in line for food that was cold and missing sauces. Lobby was locked so we couldn’t even just run in to get some. Had to wait 20 more minutes in line again just to get it fixed. Would give zero stars if possible. Sad to see what $20+ for two meals gets you now
Atmosphere: 1
Food: 1
Service: 1
Gabriel “GrumpyCritic” Celestino
Forgot an entire big Mac. Girl looked at me repeated the order as she handed me the bag and it still was not correct. This is literally the tenth time I've been shorted entire portions of my food. Now what? I either have to drive all the way back or just write it off. Again.
Service: 1
SAMEER VIRANI
It was good place while airport use to be close at night the nicest place for chilling is go be here and have a great meal
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Mcchicken, Cheeseburger
Tod Lindner
Fast service and clean restrooms. An easy short walk from the airport.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcdouble
ShoriTashiou
Most of the staff were very rude, even to each other. Gave me old sandwiches and when I went inside to get them fresh the manager had to ask 3 times for them to make it until he finally went to go make it himself. I saw him take more old patties out of the tray that already had hard cheese on them. I just throw the sandwiches away at that point. Mcdonald's was my first job 20+ years ago, things just aren't the same anymore, don't waste your money
PROBABLY THE BEST MANAGEMENT IN ALL MCDOCKYS, VERY FRIENDLY GUYS, AND CLEAN PLACE! RECOMMENDED 24/7
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Everything was Hot and Fresh especially the fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Mcchicken
Hi! I’m leaving this review to let everybody know how TOTALLY GREAT the entire staff was to me today (Nov. 23, 2024 12-1 pm ) I’ll start by saying my day was crap from the minute I opened my eyes this morning and having to go back to this restaurant was more than frustrating because it was no where near my house and I had to drive 17 minutes to get there. When I arrived ( the second time) the girls at the counter. I believe one was training the other. I had come back due to a change discrepancy. I was treated very well, listened to, my questions were acknowledged and dealt with so quickly and professionally. The discrepancy was corrected and I left the restaurant. I got to my car and could not find my phone. I thought I may have brought it into the restaurant so I back tracked. It was not anywhere, but the manager I’m assuming he was the manager due to the shirt and tie, and he’s the one who handled my initial problem. He noticed me looking aroundand asked if he could help me, I told him I couldn’t find my phone, he asked if I wanted him to call it so he did and I went back out to my car but could not hear it ringing.
I went back in and he allowed me to use a phone to call my family member to check the Life 360 app to see if the phone was walking away from the restaurant. But me not having my phone, couldn’t remember anyone’s number but my husband and he was at work and didn’t answer. I stood in there on the phone trying countless number combinations hoping to reach one of my children with no luck and in between calling my husband who still wasn’t answering. Close to tears I go back out and eventually find it in my car. I went back into the restaurant and let them know I found it and I swear the staff was as happy as I was. I really appreciate the extra mile they went and the sincere happiness they expressed. Keep up the AWESOMENESS guys! You make the world a better place!! I feel silly going back into ask for their names, but the two front counter girls, the girl at the drive thu window (the one who gives you your food,) and the manager.. YOU ALL GET FIVE STARS IN MY BOOK!! I left there in such a better mood with a much better outlook on the day!!!
Atmosphere: 5
Food: 5
Service: 5
Everything is just mediocre lately 😕
Atmosphere: 3
Food: 3
Service: 3
had to wait in the drive thru for 15 min, every single car ahead of me and behind me was told to pull off and wait for their food, don't bother if you're in a rush
The man working the window practically threw my items at me so quickly I couldn't keep up and dropped one of the milks because it was so fast. There was no on behind me but he must had been in that much of a hurry to get back to his conversation he was having prior to getting my food.
Food: 3
Service: 1
Recommended dishes: French Fries, Mcchicken, Quarter Pounder Hamburger
Waited half an hour for food, asked for a refund which they wouldn’t give, then magically made it in 3 minutes.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Filet-O-Fish
Great service. Customer oriented.
Atmosphere: 5
Food: 5
Service: 5
It was mid like every
Atmosphere: 3
Food: 3
Service: 3
The food was decent. But the fact is that the service was slow and the manager beg to differ. My family and extended family we’re disappointed
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Staff was very inarticulate and had no customer service, food was ice cold, waited 20+ minutes in line for food that was cold and missing sauces. Lobby was locked so we couldn’t even just run in to get some. Had to wait 20 more minutes in line again just to get it fixed. Would give zero stars if possible. Sad to see what $20+ for two meals gets you now
Atmosphere: 1
Food: 1
Service: 1
Forgot an entire big Mac. Girl looked at me repeated the order as she handed me the bag and it still was not correct. This is literally the tenth time I've been shorted entire portions of my food. Now what? I either have to drive all the way back or just write it off. Again.
Service: 1
It was good place while airport use to be close at night the nicest place for chilling is go be here and have a great meal
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Mcchicken, Cheeseburger
Fast service and clean restrooms. An easy short walk from the airport.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcdouble
Most of the staff were very rude, even to each other. Gave me old sandwiches and when I went inside to get them fresh the manager had to ask 3 times for them to make it until he finally went to go make it himself. I saw him take more old patties out of the tray that already had hard cheese on them. I just throw the sandwiches away at that point. Mcdonald's was my first job 20+ years ago, things just aren't the same anymore, don't waste your money
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