Panera Bread
4910 Transit Rd, Depew
(716) 668-4503
Recent Reviews
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Robyn has THE BEST window service presence of any drive through I've ever experienced. Clarity of voice, friendly, helpful and patient. THE BEST!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fuji Apple Chicken Salad, Variety of Panera Sandwiches, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Grilled Cheese & Creamy Tomato Soup
For being Diagnosed with Celiac(gluten Fred)..You would think the manager would know was was gluten free..Made me do an app ..That said basically everything had gluten..Go to the website ..Says something different ..Well,she didn't know and neither did i...So I don't eat ..Had too leave ..Not good
On October 20th a bus of 45 ladies from Canada stopped to shop at Boulevard Square. About 20 of us went to Panera for lunch. My sister who organized the trip ordered her lunch but could not find the water for her drink. She took maybe half a glass of your watered down ginger ale. The older man calling out orders said to her you didn’t pay for that, so she replied I can’t find the water. She may have had two sips of her drink. Not sure if he followed her outside and again asked her did you pay for that drink? She said “ seriously you want me to go back in and pay and half a glass of ginger ale?” Yes he said we call that theft! She went back in to pay and one of our girls said to her are you kidding for 2 sips of a drink? Is Panera Bread this desperate to treat someone like this? Pretty disappointing, I would encourage the girls to eat elsewhere next year👎
Kid-friendliness: Man calling out names for orders rude and disgruntled. Needs to lighten up
Atmosphere: 1
Food: 5
Service: 1
Hands down one of the best experiences I had a Panera. I usually don’t order Panera but the employee Alexa was extremely helpful and nice. The food was good and great customer service. 10/10!
Atmosphere: 5
Food: 4
Service: 5
My food was mid, but it was hot so that was good. I don't like Panera that much ngl, but the one employee with long blond hair working the check out was very helpful and nice. made the experience worth it! probably won't come back, but she was great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Mac & Cheese
The place inside is an absolute mess if you’re looking to dine in. Debris all over the floor, overflowing dish bins, and unclean tables.
When I went I saw a table I was about to sit at that was unclean & featured a receipt that had been sitting on it for 45 minutes plus judging by the time stamp on it. Seems the employees just simply don’t care.
Excellent service 👍 broccoli soup was delicious. Overall place was great.
Atmosphere: 5
Food: 5
Service: 5
I always try to give this place the benefit of the doubt, but today was just the last straw. What is this?
Friendly and memorable staff. Thank you.
Atmosphere: 5
Food: 4
Service: 5
Friendly and memorable staff. Thank you.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I love this Panera and this location of Panera my food is always fresh always made right I always come here but never leave a review today when I got my food and ate it I said today was the day I am giving the review thank you guys for always being respectful and generous. And thanks to the lady for explaining the dealing to me also respectful .
Atmosphere: 5
Food: 5
Service: 5
Almost 30 minutes in the Drive thru. I'm seriously considering never coming back there. Unacceptable.
Food: 4
Service: 1
It's annoying that you have to wait for a cup for the unlimited sip club. You order online and go inside to pick up your cup and get your drink. But sometimes I'm waiting a long time just for a cup.
Atmosphere: 5
Food: 5
Service: 1
A great Panera Location. Quick service and great quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Breakfast Sandwiches
THEY GAVE ME MOLDY
Atmosphere: 1
Food: 1
Service: 1
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