Panera Bread
4910 Transit Rd, Depew
(716) 668-4503
Recent Reviews
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Food always taste fresh..rewards help me save. I love the sip club.
Atmosphere: 5
Food: 5
Service: 5
I made a mistake ordering the wrong salad for my mother, luckily.. Nathan in the back was awesome and fixed my issues quick and efficiently. I'm glad people and customer service like him still exist. Thank you
service tends to be kind of slow. they will often mark my order as ready when it isn’t actually.
Atmosphere: 4
Food: 4
Service: 3
Garden caprese sandwich is my favorite, can never go wrong. However i did not like preparing my own coffee, I could have done that at home.
Atmosphere: 4
Food: 5
Service: 3
The Frome was good
Atmosphere: 5
Food: 5
Service: 5
Love getting my lunch here
Atmosphere: 5
Food: 5
Service: 5
Loving our yearly Sip Club membership everywhere we travel
Atmosphere: 5
Food: 5
Service: 5
Outstanding food, clean restaurant and very welcoming workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Turkey Bravo
The drive thru has been so slow lately I do t know what’s going on but waiting 25 mins in drive thru is crazy
Atmosphere: 3
Food: 3
Service: 1
Well I don’t treat much to this place and kind of a bummer today! Cold coffee and a lame Asiago bagel (usually great). At least the scone was good! Better luck next time maybe!!
Restaurantji Recommends
1st time visiting Panera. No likely to go back. Indicated to cashier that we had never been here before. Placed our order of sandwich and 2 donuts. Cashier handed us a bag and said we were all set. So we left with our takeout order. Upon returning home about 20 miles away to open bag and only thing in bag was donuts. NO SANDWICH. called and spoke to manager and explained what happened. He apologized. I asked to put credit on my credit card
Said could not do. Had to drive in another 20 miles to pickup sandwich. Was never compensated for experience. Will not be going back!
Robyn has THE BEST window service presence of any drive through I've ever experienced. Clarity of voice, friendly, helpful and patient. THE BEST!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fuji Apple Chicken Salad, Variety of Panera Sandwiches, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Grilled Cheese & Creamy Tomato Soup
For being Diagnosed with Celiac(gluten Fred)..You would think the manager would know was was gluten free..Made me do an app ..That said basically everything had gluten..Go to the website ..Says something different ..Well,she didn't know and neither did i...So I don't eat ..Had too leave ..Not good
On October 20th a bus of 45 ladies from Canada stopped to shop at Boulevard Square. About 20 of us went to Panera for lunch. My sister who organized the trip ordered her lunch but could not find the water for her drink. She took maybe half a glass of your watered down ginger ale. The older man calling out orders said to her you didn’t pay for that, so she replied I can’t find the water. She may have had two sips of her drink. Not sure if he followed her outside and again asked her did you pay for that drink? She said “ seriously you want me to go back in and pay and half a glass of ginger ale?” Yes he said we call that theft! She went back in to pay and one of our girls said to her are you kidding for 2 sips of a drink? Is Panera Bread this desperate to treat someone like this? Pretty disappointing, I would encourage the girls to eat elsewhere next year👎
Kid-friendliness: Man calling out names for orders rude and disgruntled. Needs to lighten up
Atmosphere: 1
Food: 5
Service: 1
Hands down one of the best experiences I had a Panera. I usually don’t order Panera but the employee Alexa was extremely helpful and nice. The food was good and great customer service. 10/10!
Atmosphere: 5
Food: 4
Service: 5
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