Sonic Drive-In

3601 Union Rd, Cheektowaga
(716) 391-1888

Recent Reviews

Sort by
Derek M

It's a chain burger place what can I say it's nothing special.
I'm not the best person for judging fast food burger places I do not like them.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Burger

fRitz

Like any other fast food place, Food was okay but there Ocean water drink is very good

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Burger

Brock Jacobs

Overpriced off brand frozen burger tasting food

Fries and chicken fingers tasted like old oil

Very disappointed

Sam's club near by is a better choice for food

The grape limeade is good

Atmosphere: 3

Food: 1

Service: 1

Drew

Waited 10 minutes at the window to eventually be served the wrong food and overcharged.

Atmosphere: 1

Food: 1

Service: 1

Cara Taylor

Mozzarella sticks only were half filled with cheese. Most if not all had the cheese on the outside. I did not order order toasted bread crumbs in the shape of Mozzarella sticks. Disappointing...

Atmosphere: 4

Food: 2

Service: 4

Lauren Malecki

The place was a mess. Dirty tables, floors haven’t been swept or mopped since who knows when. The food was greasy and cold. The cashier never made eye contact with us when ordering. It was very disappointing

Atmosphere: 1

Food: 1

Service: 1

Bill Clune

I do like the burgers and fries

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burger, Tots

Erik Heerdt

It's a mad house here. Came in during winter I didn't want to have someone rollerskating through the snow and ice. Got to the service counter to order. The guy at the counter tried to take my order and wasn't working, tried the next, didn't work so went and grabbed a handheld to take the order. Food came over and they forgot the drink. The carrier that brought the food over, she was very pleasant and nice. Food is OK not the best. But the prices are reasonable. I will say not the best of people come in there. Guy came in and demanded a refund and was extremely rude and aggressive over a simple mistake. Applaud the workers for taking care of the situation because the guy was talking smack and was aggressive.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Footlong Quarter Pound Coney, Tots

Desi Blaster Entertainment

Got hair in the burger and Manger is.like I knw its happen can't do anything I can give you refund for only 1 burger

Atmosphere: 1

Food: 1

Service: 1

Chris Stilts

love the corn dogs and the shakes. but they really need to clean the bathrooms.

Atmosphere: 2

Food: 4

Service: 5

Kelli John

Terrible customer service and our order has been wrong the last three times we have gone! This past Sunday, our order was incorrect four times after we paid! We were also overcharged for an item we did not purchase, and instead of just refunding the overcharge, I had to argue with management in order to get our money back... hopefully! ( Eventually, they said they "voided" the overcharged transaction, but now I still have 2 pending transactions on my credit card: the overcharged transaction and one transaction to recharge the correct price. Management "could not" provide proof of the voided transaction because of their "old pos system" so now I wait to make sure that the "voided" transaction doesn't get posted to my credit card. This place used to be a nice stop for the family and I when making an over the border shopping trip from Toronto. Needless to say, I've decided not to return to this location because of the horrible customer service, especially when they were in the wrong.

Atmosphere: 2

Food: 3

Service: 1

Rachel Cattarin

Everytime i go here they always get the order wrong and it’s basically a waste of money plus service is HORRIBLE.

Food: 1

Service: 1

aj

The order was completely wrong. I should have checked it when received. When I got home the burger was not there at all the order for Chilli cheese frys was not there. I received mozzarella sticks and onion rings. I had to to make an extra trip back to the store. I still wasn't totally satisfied. I left a tip when I got the 1st order I wished that I could have gotten it back. Never trust drive tru 's because they always mess up your order and you have to make an extra trip

Atmosphere: 3

Food: 3

Service: 3

Cameron Cook

This location is rough always dis organized and crazy i was first in line and order was messed up ! And took 8 min . My son was in the car freaking out . I'll try again in 3 months again and gope u got it tighter it's just embarrassing, very dosapointing

Atmosphere: 1

Food: 1

Service: 1

L M

Got a delicious banana milkshake and chocolate sundae, every mouthful was a taste sensation. Had a Halloween drive through that was fun!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

Loading...