Sonic Drive-In
3601 Union Rd, Cheektowaga
(716) 391-1888
Recent Reviews
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Surprised by the quality of the Philly Cheese
They forgot ketchup though so lower stars for that.
Atmosphere: 5
Food: 5
Service: 3
I’ve eaten here twice. First time I got a smash burger. It was so greasy I threw it away. Reluctantly, my granddaughters talked me in to going again yesterday. I ordered a chicken sandwich. It was so undercooked, again I threw it away. This place is so disgusting. I’ve eaten at Sonic in AZ. This place doesn’t compare.
Atmosphere: 1
Food: 1
Service: 1
The best fas food chain burger I had so far.
Atmosphere: 4
Food: 5
Service: 4
Terrible service. Multiple times I have waited over 15 minutes for them to bring out my mobile order. Which mind you is only a drink.
Atmosphere: 1
Food: 3
Service: 1
Smash burger 🍔 addict 😋
They are sooo good. Place was clean. Little bit loud.
Atmosphere: 5
Food: 5
Service: 5
The outside looked disgusting, tried multiple stalls but they were either. broken or so rusty I was afraid to touch it. When backing out to try another stall a car hop who wasn't even on roller skates gave nasty looks. The stalls that are covered in rusty or bent make the location look as if it has been abandoned. If the screen at a stall was working the color was so bad you couldn't even tell what the picture was supposed to be. I used to really enjoy Sonic but I no want to come to this location it made me think if the outside isn't taken care of what isn't being taken care of on the inside. On other visits the wait times were long and when you did get your milkshake it tasted as if the milk had spoiled.
Atmosphere: 1
Food: 1
Service: 1
Long wait line
Sonic smasher 6 dollar deal is amazing
Drinks are always good
Don't bother going here unless you're not in a hurry, even if you order ahead through the app. I went yesterday morning around 10am for breakfast. I ordered 2 food items and a drink. The only modification was to the drink and that was a simple add in. App said my food would be ready in 5 minutes. I left right away since it takes about 5 minutes to get there. Not a single customer was there when I pulled in. Noone in the drive thru, the lobby or the stalls. I sat there for nearly 30 minutes for a freaking breakfast burrito, french toast sticks and a drink. When I got my stuff I could tell immediately my drink wasn't correct but since I was in a hurry brushed it off and went home. I get home, the drink not only didn't have the add ins, but it was insanely watered down and tasted disgusting, no straw, and no syrup with the French toast sticks, I honestly don't even know if the burrito was even correct since by all that time I didn't even want the crap. So it took a half hour (plus the initial 5) to completely mess up probably one of the simplest orders.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I tend to come here for lunch near daily, and I really do enjoy it here. But sometimes, I have to wait 8-10 minutes for service, even on days the store is empty. I understand delivery services, I worked in fast food, but please don't make me wait 10 minutes just to order.
Atmosphere: 2
Food: 5
Service: 3
One of the worst sonics I've been to. It takes 30 minutes in the restaurant or the drive through, do not come here if you're in a rush.
Atmosphere: 2
Food: 3
Service: 1
Great, I think I'll try something different next time. I've had their dogs their burgers Fry's and a few other things
Atmosphere: 5
Food: 5
Service: 5
Our cashier (short dark hair, black rectangle framed glasses) was so incredibly rude lmao. We get to the bar and I said I’d need just a minute to the cashier, and she paced the floor behind the cashier huffing, I guess impatient ? it was beyond wild 😭 I told her it’d be a minute so she could do something else while I thought about my order. Then when we did order, less than 2 minutes later due to her impatience lmao, she literally was rushing us by cutting us off to ask if there was anything else. She then proceeded to stare at us the entire time we ate. I do not know what her deal was — a bad day, the fact we looked gay, I do not know. But damn!!! Girl im just here to order! What a wildly terrible experience; we are nice customers and I’ve worked retail — customer facing jobs are hard, but itd have been one thing if we were purposely antagonizing her. We were just on this side of town and decided to try the other sonic in town, but we should have just turned around for the thirty minute drive to the other location. Every other customer duo got a wonderful welcome after us and eye contact.
Lame weirdo, loser behavior. we eat sonic so often, def going to the other location. The MOD was phenomenal however — I felt that my concern was listened to and felt genuinely hopeful that some sort of corrective action would be taken. Thank you DJ!
Atmosphere: 1
Service: 1
Went from 4 stars to 1 since opening. Went there and checked in at stall, only 2 other cars. A couple minutes pass and it tells me someone by name is coming out with my order. Over 20 minutes go by and I press the button. They don't have any car hops. Aka, we won't bring your food out. No signs, no cones in the stalls. I go in and reorder since they have no record I ever ordered. Theres a dude sleeping in the seat facing the door. I put my hand on the line divider and now it's sticky. Why is a restaurant with no staff, no ingredients, and no cleaning even open?
Atmosphere: 1
Food: 2
Service: 1
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