The Burger Experience

I ordered on uber eats. The patty was hard and they didn’t add no sauces on the burger.

Food: 1

Service: 1

ABSOLUTELY TERRIBLE WRONG FOOD WAS DRY I WILL NEVER GET THEM AGAIN

Food: 1

Service: 1

Second time ordering here and twice I got 4 dry burgers, no sauce (I ordered extra sauce, both times) and another disappointing meal

Food: 1

Service: 1

Got icecream and THEN waited over 1/2 hour for burger. Employees standing around talking. I counted 17 people waiting for food.

I ordered from here tonight for the first time and the burgers were burnt and mostly inedible…and then my chicken sandwich wasn’t too bad until after I ate it…that was at around 5pm and it’s 9pm and I’m still feeling sick…stomach cramps and pain..I’ve got the runs now and an icky feeling…feel like I’m going to throw up everywhere…took some stomach pills and still feeling awful…I will NEVER be ordering from here again…definitely not worth the pain or money…never again

Atmosphere: 1

Food: 1

Service: 1

Went for the first time ever today for a combo lunch/dinner. Madison, who was so friendly, took great care of us. The atmosphere, the service and especially the food, were all outstanding. We had the full rack of ribs, fries, baked beans, a regular salad and a ceasar salad. We couldn't have enjoyed it more and have absolutely no complaints. We will definitely be back. Thank you for a great meal.

I was going to order from here and decided to read reviews...thanks for the heads up. I try another restaurant.

An experience you don't want. Concept may have been good, very poor execution. I was looking for a fresh burger experience, sad I got a processed frozen patty experience.

Atmosphere: 2

Food: 1

Service: 2

Never correct, ever. If you want free food that's terrible just order anything and it'll be wrong so easy refund.

Atmosphere: 1

Food: 1

Service: 1

My experience is living vicariously through the comments of everyone else. This sounds like a fourth world country experience.

Felicia was our server and she was excellent! She was very attentive. Our food was great. We had the Smokehouse Chicken sandwich and Bacon Cheeseburger. Again our food was great and our server, Felicia was awesome.

Ordered brisket to go. It was horrible. Way over cooked, tasted like it was made days ago. I have had brisket many times this far was the worst. I was very disappointed. I was looking forward to a good bbq. The salad let little to desire. I ordered Caesar and got lettuce with dressing. Nothing on the salad but a side of dressing. What the hell are you doing here. Caesar salad has more then just lettuce. Two brisket dinners. I would give a negative ratting if I could. This was a Cheektowaga ny location

Ordered brisket to go. It was horrible. Way over cooked, tasted like it was made days ago. I have had brisket many times this far was the worst. I was very disappointed. I was looking forward to a good bbq. The salad let little to desire. I ordered Caesar and got lettuce with dressing. Nothing on the salad but a side of dressing. What the hell are you doing here. Caesar salad has more then just lettuce. Two brisket dinners. I would give a negative ratting if I could. This was a Cheektowaga ny location

came in solo for lunch wings and loaded fries. food was great and service by felicia was great

my son absolutely enjoy going there on Mondays for the wings. our server Tanya is always friendly and amazing every time we have her.