Tim Hortons
3816 Union Rd, Cheektowaga
(716) 393-3161
Recent Reviews
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Friendly staff and fast service. Great drinks and food.
Atmosphere: 5
Food: 5
Service: 5
The only Tim Hortons in Buffalo that makes my ice or hot coffee correct everytime.
Food: 3
Service: 4
I went to another location who told me they ran out of food 30 minutes for they closed which is crazy came here and the two people were working hard and our food was good and we had our drinks everything was great. They did not have very much donuts unfortunately.
Atmosphere: 2
Food: 4
Service: 4
Fast service, amazing folks who made sure my order was correct and fresh!
Atmosphere: 5
Food: 5
Service: 5
It’s been twice in less than two weeks that I’ve ordered a matcha latte with oat milk, and both times I was given an iced coffee with regular milk. I have a severe allergy to regular dairy, so this isn’t a small mistake. I try not to make a fuss because I don’t want it to ruin my day, but twice in a row is really frustrating. The staff definitely needs to pay more attention to detail or get some additional training.
Atmosphere: 1
Food: 1
Service: 1
It’s been twice in less than two weeks that I’ve ordered a matcha latte with oat milk, and both times I was given an iced coffee with regular milk. I have a severe allergy to regular dairy, so this isn’t a small mistake. I try not to make a fuss because I don’t want it to ruin my day, but twice in a row is really frustrating. The staff definitely needs to pay more attention to detail or get some additional training.
Atmosphere: 1
Food: 1
Service: 1
First visit to this location and the staff are courteous and very friendly!! A great big thank you to Rebecca who made our visit extra special and really went the extra’s mile to accommodate our timbit request. Can’t say enough positive comments about her act of kindness
Atmosphere: 5
Food: 5
Service: 5
bacon egg and cheese croissant was a lil burnt but I still ate it 😅
Food: 4
Service: 5
This place is always closed before the closing time
Bagel tasted like it had been there from over night. It was tough and rubbery even though toasted.
Food: 2
Service: 3
Restaurantji Recommends
Coffee is the best
Atmosphere: 5
Food: 5
Service: 4
This is insane . I asked for extra cup and they charged 44c. Where as in WILLIAMSVILLE, they charge 10c . Rip off
Daily customer here: This entire crew is great… always fast, always good. And what’s best is they don’t seem to hate their jobs. Better experience altogether.
I’d shout them all out but only know Elijah’s name who’s always kind, and happy to chat. Nice to write a review for a crew that’s really worth taking the time for.
Give em all a raise!
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons on union road is always stocked in our favorite Tim's donuts.
Atmosphere: 5
Food: 5
Service: 4
I am in love with tim hortins but this branch sucks. I ordered my usual one large hot coffee with 1 1/2 creamer. I waited almost 10 minutes to get a nasty coffee which has more than 3 creamer, and idk if they added sugar. Also i ordered a plane bagel and after waiting 10 minutes they said they were out of plain bagels.
I don’t recommend coming to this branch.
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