Mobile pickup order is not ready and still have to wait in line to get the order and so they can make the drink. Not how that works waste of time
Atmosphere: 4
Food: 5
Service: 1
Matthew Carey
Idk man. Food just wasn't right this morning...
Happy Jamison
How do you make coffee nasty!? Don’t piss me off
Atmosphere: 1
Food: 1
Service: 1
Laura Cintron
Our favorite Timmy's. And we got to all of them. Great workers. Fresh food. Very clean! Super fresh food. Very nice!!! Im.so happy you are around the corner. I would love to work here! 😉 30 years of management experience!
Atmosphere: 5
Food: 5
Service: 5
Suzanne Stockie
Absolutely disgusting!! My husband went to this Tim Horton’s this morning and had a black curly hair in his sandwich. He filed a complaint with the health department.
Atmosphere: 1
Food: 1
Service: 1
Anthony Castellano
Nobody speaks English that an American can understand, at 1:27 p.m. November 1st there was a male with darker skin who we could not understand at all. Every time we come here for our coffee in the morning it's some lady who does not speak English and it's always some guy who doesn't speak English. Not that that's an issue in this country but you should not work in hospitality or fast food if you can't speak English enough for us to understand. I speak seven different languages and I know not to over speak in those languages if I'm not fluent in them. Tim Hortons needs to watch who they hire I used to work at Tim Hortons and we never had these issues. If you can't understand the employee when you're hiring them why would you have them work drive through?
Atmosphere: 5
Food: 5
Service: 1
Maruf Zaman
I usually enjoy visiting Tim Hortons, especially because my son loves their coffee, and it’s part of our morning routine before school. However, my experience today left me really disappointed. The barista was quite rude, which made me feel uncomfortable and unwelcome. It’s upsetting because I’ve always appreciated Tim Hortons’ friendly atmosphere, but after this interaction, I don’t feel like going back. I hope the team can work on better customer service so others don’t have a similar experience.
Service: 1
Leslie Kernehan
Completely stocked at 9 AM on a Saturday in Buffalo
Atmosphere: 5
Food: 5
Service: 5
Cynthia Gembola
Seems like employees forget there's people who walk in for service. Ordered a breakfast sandwich and waited forever while the drive through was taken care of. Was handed the sandwich and employee immediately walked away. There were no napkins in the counter dispenser, it took almost another 5 minutes to get an employees attention to get a napkin, all while another customer was standing at the counter waiting to be acknowledged.
Atmosphere: 2
Food: 3
Service: 1
Joanne Cullis
We have always had great service at the Harlem &William location. The staff has always been friendly and professional. This location has the best brewed coffee and has always been fresh and hot!! Im glad they opened at this location. Thank you. 🙂
Stood in line for 5 minutes before someone noticed i was waiting at the register.
Atmosphere: 4
Food: 5
ronald stockie
I’ve repeatedly frequented this place on my way to work. Several times my order was made incorrect. Today’s mistake? I got mayo on my bagel BELT. Never asked for it. Ordered another time and got just a bagel with bacon…no egg, no lettuce, no tomato, and no cheese. Never know what I’m gonna get each time I stop. Not sure how they stay open, unless it’s the uncertainty of what someone might get!
Food: 1
Service: 1
Bailey Dembski
I ordered a breakfast wrap, they gave me half of a wrap. Opened it up and they cut a piece of sausage and an egg in half and only gave me 1 half. At every other location they cut it in half and give both halves but position them long ways to make the wrap. Worst $10 I've ever spent.
Atmosphere: 2
Food: 1
Service: 1
Alaina Buchholtz
Ordered a BLT...guess they forgot to put the bacon on... Disappointed
Mobile pickup order is not ready and still have to wait in line to get the order and so they can make the drink. Not how that works waste of time
Atmosphere: 4
Food: 5
Service: 1
Idk man. Food just wasn't right this morning...
How do you make coffee nasty!? Don’t piss me off
Atmosphere: 1
Food: 1
Service: 1
Our favorite Timmy's. And we got to all of them. Great workers. Fresh food. Very clean! Super fresh food. Very nice!!! Im.so happy you are around the corner. I would love to work here! 😉 30 years of management experience!
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting!! My husband went to this Tim Horton’s this morning and had a black curly hair in his sandwich. He filed a complaint with the health department.
Atmosphere: 1
Food: 1
Service: 1
Nobody speaks English that an American can understand, at 1:27 p.m. November 1st there was a male with darker skin who we could not understand at all. Every time we come here for our coffee in the morning it's some lady who does not speak English and it's always some guy who doesn't speak English. Not that that's an issue in this country but you should not work in hospitality or fast food if you can't speak English enough for us to understand. I speak seven different languages and I know not to over speak in those languages if I'm not fluent in them. Tim Hortons needs to watch who they hire I used to work at Tim Hortons and we never had these issues. If you can't understand the employee when you're hiring them why would you have them work drive through?
Atmosphere: 5
Food: 5
Service: 1
I usually enjoy visiting Tim Hortons, especially because my son loves their coffee, and it’s part of our morning routine before school. However, my experience today left me really disappointed. The barista was quite rude, which made me feel uncomfortable and unwelcome. It’s upsetting because I’ve always appreciated Tim Hortons’ friendly atmosphere, but after this interaction, I don’t feel like going back. I hope the team can work on better customer service so others don’t have a similar experience.
Service: 1
Completely stocked at 9 AM on a Saturday in Buffalo
Atmosphere: 5
Food: 5
Service: 5
Seems like employees forget there's people who walk in for service. Ordered a breakfast sandwich and waited forever while the drive through was taken care of. Was handed the sandwich and employee immediately walked away. There were no napkins in the counter dispenser, it took almost another 5 minutes to get an employees attention to get a napkin, all while another customer was standing at the counter waiting to be acknowledged.
Atmosphere: 2
Food: 3
Service: 1
We have always had great service at the Harlem &William location.
The staff has always been friendly and professional.
This location has the best brewed coffee and has always been fresh and hot!! Im glad they opened at this location. Thank you. 🙂
Restaurantji Recommends
People are so nice, and fast! Best coffee.
Atmosphere: 5
Food: 5
Service: 5
Stood in line for 5 minutes before someone noticed i was waiting at the register.
Atmosphere: 4
Food: 5
I’ve repeatedly frequented this place on my way to work. Several times my order was made incorrect. Today’s mistake? I got mayo on my bagel BELT. Never asked for it. Ordered another time and got just a bagel with bacon…no egg, no lettuce, no tomato, and no cheese. Never know what I’m gonna get each time I stop. Not sure how they stay open, unless it’s the uncertainty of what someone might get!
Food: 1
Service: 1
I ordered a breakfast wrap, they gave me half of a wrap. Opened it up and they cut a piece of sausage and an egg in half and only gave me 1 half. At every other location they cut it in half and give both halves but position them long ways to make the wrap. Worst $10 I've ever spent.
Atmosphere: 2
Food: 1
Service: 1
Ordered a BLT...guess they forgot to put the bacon on...
Disappointed
Food: 1
Service: 2
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