Tim Hortons
2595 Union Rd, Cheektowaga
(716) 656-7337
Recent Reviews
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Ya know, I don't often write reviews unless some is amazing or service is beyond bad. This plas has messed up my order more then I care to admit. Should have stopped going here by now and go to the gas station Tim's across the street. Two days in a row! Consecutive days they mess up my order. A coffee 1 cream 2 sugars, how the hell does that become 4 creams 2 sugars! Today, 1 cream 2 sugars & espresso, wrap with hash brown ON the wrap... Nope black coffee with espresso and hash brown not on the wrap... Just make this place self service if the staff can't complete basic orders.
All in all, go to the Tim Hortons in the gas station across the street. They have a drive through too.
Atmosphere: 2
Food: 2
Service: 1
Good but the prices here are higher than all other tim Hortons.
Food is pretty good, pricing reasonable, and the service is quick. Occasional issues with order accuracy though.
Atmosphere: 5
Food: 5
Service: 4
Tim Hortons is my favorite coffee place not too crazy about their donuts anymore you're not good I do like their lunch sandwiches and their turkey club breakfast croissant sandwiches yummy
Atmosphere: 4
Food: 4
Service: 3
Went inside, was greeted right away by an older lady very nice and attentive. I ordered blueberry timbits she started a conversation telling me they are her favorite not everywhere has them, it’s owners choice. Great customer service from the group of ladies working at 3pm today! Good employees need to be acknowledged too.
Atmosphere: 5
Food: 5
Service: 5
Best coffee in America. Wish they had Tim Hortons farther from the boarder. Went to Florida and they don't have any Tim's out there, it's sad lol
Atmosphere: 5
Food: 5
Service: 5
I had to tell them my order through drive-thru four different times it wasn't that hard I was speaking clearly I don't know what I was thinking when I was younger their coffee is not great to anybody that thinks this coffee is good try
getting it black without all the fillers like cream and sugar then you'll really taste the quality and forget about the donuts they're all frozen and all they do is heat them up inside and the donuts are at least 50% worse the next day.
Atmosphere: 2
Food: 2
Service: 1
Learn customer service if u don't want to be there just call off
Atmosphere: 1
Food: 1
Service: 1
"If the coffees in your cup bruh, drink it while it's hot, drink it while it's hot. If the doughnuts in the bag bruh, eat it like a brat, eat it like a brat. I got a doughnut in my bag and some coffee in my cup and I'm riding in my car get all hyped up."
Food: 5
Urine all over bathroom floor. No soap in the bathroom so there's no way employees are washing their hands. Went to order a coffee employees are standing there cursing out the cops with customers. Not going to this location again if they paid me to. Gross
Restaurantji Recommends
Great coffee and food. Excellent customer service!! The girl Nikki that works there is the best!! ?
Atmosphere: 5
Food: 5
Service: 5
Best coffee. Ok prices. ?
Atmosphere: 4
Food: 4
Service: 4
Doors locked at 430 to go into the lobby.What kind of restaurant closes at 430pm, even if you’re a horrible chain?
Atmosphere: 1
Food: 1
Service: 1
I went there before work, The lady that makes the food is always so rude and mean. If you don't like your job get a new one.. I had a 1/2 frozen hash brown in my wrap and the wrap felt like it was microwaved.. However the lady that makes the coffee and takes the money at the window she knows how to make coffee and it's very nice.
Food: 2
Service: 4
Quick and coffee nice and hot. Sandwich was fresh
Vegetarian options: Grilled cheese panini. Egg and cheese sandwich. I am not a vegan so these are okay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
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