Tim Hortons
3465 Union Rd, Cheektowaga
(716) 393-3182
Recent Reviews
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Service and food is getting better.
Atmosphere: 3
Food: 3
Service: 3
I stop in every morning for my coffee and they have the BEST staff ever !!!! Very nice people and fast service.....plus the morning crew has quite a few BEAUTIFUL ladies lmao 🤣 always makes my mornings better👍😁
Atmosphere: 5
Food: 5
Service: 5
Hash browns is hard kinda and saltless , the breakfast sandwiches taste season less too lol very bland food but the donuts taste amazing
Atmosphere: 5
Food: 2
Service: 5
I stopped by here from out of state on the way to visit some family and encountered some of the most unpleasant customer service I've ever experienced. I was just trying to order a small coffee and a muffin, and the man who served me, I believe his name was Julian, was extremely cold and unfriendly during the entire interaction. Normally I try to give customer service workers the benefit of the doubt, assuming they might be having a bad day or something, but he was extremely short with me the entire time and I felt very unwelcome. Not the best first impression for my first time at a Tim Horton's.
Atmosphere: 1
Food: 3
Service: 1
Coffee is the best and employees are always friendly.
Atmosphere: 5
Food: 5
Service: 5
Very bad service
5 stars especially to the young man that handles the drive thru window on Saturday mornings. Always goes above and beyond with the customer experience. I had my labs in the car and I made a mistake on my order. Instead of the normal too bad its your mistake, response was I'll take care of it! That's customer service.
Atmosphere: 5
Food: 5
Service: 5
Great, Breakfast and Donuts. The coffe was bad. They have vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Love the mocca ice capp, really busy and lots of people talking...lol
Atmosphere: 4
Food: 5
Service: 5
The workers here go above and beyond to take care of my order every morning. They treat me with respect and don’t make me feel weird that I need my coffee a certain way. They are the only group of workers whom have not turned me away for my drink. These workers make my morning everyday. Courtney, Julian & the rest of the morning team are the best. I specially come to this location to see them.
Restaurantji Recommends
This location doesn’t deserve a single star- one of the worse TH locations I’ve ever went to. I will no longer go here as they seem to screw up my order every time I go here. Today I ordered a cold brew coffee- they gave me an iced coffee for the cost of the cold brew. Any time I’ve ordered my iced carmel latte they manage to screw it up or I only have like 2-3 iced cubes. DO NOT VISIT THIS LOCATION OR GIVE THEM YOUR HARD EARNED MONEY! The Tim’s at 829 Dick Rd. is the best around Cheektowaga.
Atmosphere: 1
Food: 1
Service: 1
Its timmis
Atmosphere: 4
Food: 3
Service: 3
great food
Recommended dishes: Doughnut
Best coffee in the US!
Atmosphere: 5
Food: 5
Service: 5
Love the coffee timbitst the bagels, add the artisanal buns
Atmosphere: 5
Food: 5
Service: 5
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