Tim Hortons

3465 Union Rd, Cheektowaga
(716) 393-3182

Recent Reviews

Sort by
Surajit Chakraborty

Service and food is getting better.

Atmosphere: 3

Food: 3

Service: 3

Brian Ferreri

I stop in every morning for my coffee and they have the BEST staff ever !!!! Very nice people and fast service.....plus the morning crew has quite a few BEAUTIFUL ladies lmao 🤣 always makes my mornings better👍😁

Atmosphere: 5

Food: 5

Service: 5

Branden Brown

Hash browns is hard kinda and saltless , the breakfast sandwiches taste season less too lol very bland food but the donuts taste amazing

Atmosphere: 5

Food: 2

Service: 5

Katie Halter

I stopped by here from out of state on the way to visit some family and encountered some of the most unpleasant customer service I've ever experienced. I was just trying to order a small coffee and a muffin, and the man who served me, I believe his name was Julian, was extremely cold and unfriendly during the entire interaction. Normally I try to give customer service workers the benefit of the doubt, assuming they might be having a bad day or something, but he was extremely short with me the entire time and I felt very unwelcome. Not the best first impression for my first time at a Tim Horton's.

Atmosphere: 1

Food: 3

Service: 1

Salima Bobbi House Al-Ameen

Coffee is the best and employees are always friendly.

Atmosphere: 5

Food: 5

Service: 5

Oyon Chowdhury

Very bad service

Eric Ruppert

5 stars especially to the young man that handles the drive thru window on Saturday mornings. Always goes above and beyond with the customer experience. I had my labs in the car and I made a mistake on my order. Instead of the normal too bad its your mistake, response was I'll take care of it! That's customer service.

Atmosphere: 5

Food: 5

Service: 5

Abiezer Serrano

Great, Breakfast and Donuts. The coffe was bad. They have vegetarian options

Atmosphere: 5

Food: 5

Service: 5

Pat Buckhannon

Love the mocca ice capp, really busy and lots of people talking...lol

Atmosphere: 4

Food: 5

Service: 5

B Bx

The workers here go above and beyond to take care of my order every morning. They treat me with respect and don’t make me feel weird that I need my coffee a certain way. They are the only group of workers whom have not turned me away for my drink. These workers make my morning everyday. Courtney, Julian & the rest of the morning team are the best. I specially come to this location to see them.

Charles Allen

This location doesn’t deserve a single star- one of the worse TH locations I’ve ever went to. I will no longer go here as they seem to screw up my order every time I go here. Today I ordered a cold brew coffee- they gave me an iced coffee for the cost of the cold brew. Any time I’ve ordered my iced carmel latte they manage to screw it up or I only have like 2-3 iced cubes. DO NOT VISIT THIS LOCATION OR GIVE THEM YOUR HARD EARNED MONEY! The Tim’s at 829 Dick Rd. is the best around Cheektowaga.

Atmosphere: 1

Food: 1

Service: 1

Jacky Demosthene

Its timmis

Atmosphere: 4

Food: 3

Service: 3

Mary Kaca

great food

Recommended dishes: Doughnut

Will Nut

Best coffee in the US!

Atmosphere: 5

Food: 5

Service: 5

Don Wendling

Love the coffee timbitst the bagels, add the artisanal buns

Atmosphere: 5

Food: 5

Service: 5

Loading...