Tim Hortons
2633 Harlem Rd, Cheektowaga
(716) 783-8256
Recent Reviews
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All together this tim hortons was great!! The service was good and my coffee was perfectly made! The customer service by Linda was very pleasant. my favorite tim’s location by far.
Atmosphere: 5
Food: 5
Service: 5
Best manager ever!!!
Atmosphere: 5
Food: 5
Service: 5
My order is always correct, drinks are always hot and fresh and the manager was super welcoming and nice, highly recommend you get your coffee from this location
Atmosphere: 5
Food: 4
Service: 5
I'm a regular customer of the Genesee Street locaton. I'm always greeted by all of the staff with professionalism and kindness! Even when it's busy I get my morning coffee and breakfast fast and the food is perfection here.
The manager Linda is wonderful and goes above and beyond to ensure her customers are completely happy! Definitely a team leader and it shows by her awesome staff who all make me feel like family! It's 100% my favorite Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Very nice customer services, the store look so clean and neat. Everyone was so welcoming and have smile on their face. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service at this location the manager linda went above and beyond to make our visit enjoyable thank you
Atmosphere: 5
Food: 5
Service: 5
Go there regularly and never had had a bad service nor meet a a bad employee with a bad attitude. Great place to go.
Atmosphere: 5
Food: 5
Service: 5
Middle of the road on speed. You may have to speak clearly. Staff may not be native English speakers. Check drink before lifting, I've often had my lid not on all the way. Attached to a gas station.
Atmosphere: 3
Food: 4
Service: 4
Worst tim hortons ever.
I ordered regular latter and they gave me only milk without any coffee !! How nonsense !! I never ever will go there. Really disappointed 😞 😕.
Atmosphere: 2
Food: 1
Service: 1
They got my order wrong at least five or six times it’s not worth it. Save your money go to a different Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dont waste your money. Told them they messed up my order they argued with me about items i order all the time like i dont know what they taste like. Gave me a cup of syrup for redbull refresher with no redbull and tried to gaslight me like thats even a drink thats orderable or drinkable, sausage was disgusting. Hung up on me over the phone. The 15 year old manager doesn't know what she's doing.
Atmosphere: 1
Food: 1
Service: 1
Yesterday I was brought 12 peace of donut. at around 2.30 I was requesting them to give me Boston cream only. When I arrive my & open the donut box I got all kinds of donuts just two Boston cream . when I received box given to my son . When open the box my was crazy because he didn’t like this donut. But my wife she can do anything that I Gous to work.if I am the home I can return it .now I realize that when given the box the tall me you have to move soon . But could not see any car behind me . If do not believe me you can check your camera . Thanks
Atmosphere: 1
Service: 1
Worst Tim Hortons in Buffalo honestly you order on the app Tim Hortons app and still have to wait for your food. If you. Order on the Tim Hortons app nobody has any idea of where your order went very disorganized, having to reorder something because half the people don't speak English. Very dissatisfied and will not order from here again
Atmosphere: 1
Food: 2
Service: 1
Always mess up your order, especially before noon, and make you repeat yourself 20 times before they get your order right, if they even do.
Atmosphere: 2
Food: 1
Service: 1
The workers at this location are very nice. The only draw back is that if you call this place no one answers the phone.
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