Wendy's
2520 Walden Ave, Cheektowaga
(716) 936-4611
Recent Reviews
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Love this place
I was there trying to dine in while waiting to charge my EV. The staff refused to let us in. It was cold outside and they said they open at 7am. It was already 7am. They walked away and kept the store closed. Waited almost 10 mins and decide to leave to walk Walmart to grab something there instead. I do not understand why they refused to open the doors, was extremely frustrated.
Atmosphere: 1
Service: 1
Always get the order right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, 10 PC Chicken Nugget Combo
Went at 10:40pm. Got told they were going thru a shift change and couldn't take orders. Who does a shift change an 1.5 hour before they close?
It is currently November 11, 2024 1:28 pm got my food at 1:00pm so whoever is working this shift (all the workers) no nothing about customer service they were extremely rude because I wanted to use my mobile app for discounts and ripped the card off my hands they need to be fired.
Atmosphere: 1
Food: 1
Service: 1
Is nothing to brag about
Atmosphere: 3
Food: 3
Service: 3
Horrible service and Food was so cold we didn't even eat it.
Atmosphere: 1
Food: 1
Service: 1
They were under staffed. Was a long wait for food..
Atmosphere: 1
Food: 3
Service: 1
Very nice ladies.
Atmosphere: 5
Food: 5
Service: 5
Placed an order for drinks and only had limited options and couldn't even use the freestyle machine.
Service: 1
Restaurantji Recommends
If you’re looking for the place to destroy your food, this is the best one
Atmosphere: 1
Food: 1
Service: 1
Gave me the wrong food order after confirming it several times. Check your order before you leave. Over paid for the actual meal I got. Won't go back to this location
Atmosphere: 1
Food: 1
Service: 1
Worst wendys I've ever experienced by a longshot, the service is as poor as the food, from soggy wet buns, ice cold fries to the new pineapple
being mixed in whats supposed to be just a chocolate frosty. Spend your money somewhere else where they actually do good at their jobs, and actually give you the receipt of your order instead of wasting your time and money at this place. Simple orders are nothing less than a challenge at this establishment so save yourself the throbbing headache of experiencing truly terrible food service. They don't even deserve 1 star but google saved them that one.
Atmosphere: 1
Food: 1
Service: 1
Terrible took too long
Atmosphere: 2
Food: 4
Service: 1
I wish I could leave less stars. I ATTEMPTED to come and eat there yesterday but the doors were locked, no notes on the door. I waited until someone left and then had to have them open the door for me. This huge lady with stanking breathe came charging out screaming at us it’s closed even there was people all over the lobby… She literally made us leave saying she wouldn’t serve us. I hope that lady had a terrible day
Atmosphere: 1
Food: 1
Service: 1
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