Chick-fil-A

2188 Tag Road, NY State Thruway, Chittenango

Recent Reviews

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Trickie “Trickie” THE REAL COUNTRY BOY

Is there any worse fast food for you out there

Atmosphere: 1

Food: 1

Service: 1

A Divah

Visited this place and ordered a #1 and #2 deluxe with both lemonade. It was $30+. Everything has gone up.

Atmosphere: 4

Food: 4

Service: 4

Anthony Elacqua

only ordered horrible coffee at an expensive price

Atmosphere: 4

Food: 1

Service: 5

Atiq Rahman

Busy place inside a service area. Food tastes good.

Atmosphere: 4

Food: 5

Service: 4

박애정

The staff was sensible. When I went with the kids, they gave me a napkin and fruit drink first, made the waiting time not boring, not hungry, and I loved your smile. You were working the last day of 2025. Thank you.

Atmosphere: 4

Food: 4

Service: 4

Josslyn Woods

Delicious

Atmosphere: 3

Food: 5

Service: 3

Jes Kamel

This place is terrible, the employees are more concerned with talking about Marijuana amongst each other, than helping customers. They turn and look at the long line, and NO ONE acknowledges any customers! One guy stocking sauces laughed and said very vocally, its not his job to do front orders. Worst part, the manager sees all this and has no care, just walked into the back.

Atmosphere: 1

Service: 1

Robin Rodgers

The chicken sandwich was not at all up to chicken fillet standards. It was about silver dollar sized, over cooked and soooo dry that I just tossed it out.

Atmosphere: 2

Food: 1

Service: 4

Aaron G

Sadly they are closed Sunday. I understand your company and I do get the beliefs and honoring them. I don't get why the NYS thruway allowed a franchise to come in that doesn't serve 7 days a week. Rather have a BK or McDonalds.

Atmosphere: 1

Food: 1

Service: 1

Cathy M

Always fresh and delicious just wish it was a little closer to my home.

Atmosphere: 5

Food: 5

Service: 5

Michael Nevergall

Very nice friendly staff thanks again 👍

Atmosphere: 5

Food: 5

Service: 5

T A

Can you put slower staff in fast food test stop

Atmosphere: 2

Food: 3

Service: 1

Henry McPhee

Great food

Atmosphere: 5

Food: 5

Service: 5

Julie C

This location is on the New York Thruway in one of the new travel plazas. We stopped in hopes of grabbing a quick sandwich and the line was at least 50 people deep. We chose to just grab snacks from the convenience store and get back on the road.
These new thruway rest areas are awful. Not easy to get in or out of, bathrooms are ridiculously small, and if you want to eat your food in the facility there is not much room to sit. People are forced to eat in their cars which defeats the purpose of a rest area.

Atmosphere: 1

Avina Nites

Waited 30 minutes for 2 large fries. The order menu said they already served us our food. We had to go up and ask for them and they knew exactly what we were looking for before we even asked, just never got it to us.

Atmosphere: 1

Food: 3

Service: 1

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