The North Pole Ice Cream

Only getting a 2 over a 1 because they have soft maple. I waited over 5 minutes for someone to take my order. There was 3 people there. 2 of them in the back on their phones and eating which I could see through the window. There was no line.

Mid afternoon, hard ice cream too frozen to scoop, out of dole whip and the soft serve vanilla was mushy. Should have known better when I had to knock on the window to get someone to come out from the back. Do better…

We stopped after visiting The Wild and Chittenango Falls. The ice cream prices were great and the ice cream sundaes we got were delicious with plenty of toppings which is what I’m always looking for. If I wanted vanilla ice cream I would have ordered just that. The girl working did not skimp on toppings which we greatly appreciated. Be sure to stop if you are ever in the area.

Damn good chocolate soft serve. Some of the best I’ve ever had.

95° on a Saturday afternoon and not a soul in sight should have been my 1st clue to leave. No greeting by the 2 teen girls who were busy chatting. 2 small ice creams were falling over before they even handed them to me. The sad pup cup the dog didnt even want. No response to a hello, a thank you or anything. Needs some retraining.

Love this place! Great prices, delicious ice cream, generous portions & kind staff. My husband and I also greatly appreciate that they have a dairy free option. It’s allowed us to become “regulars” as one of us has a dairy allergy. So happy it’s ice cream season again!

Good prices, portions, selection. Staff's always friendly

Parking: Always room around back in the street side parking is full.

Atmosphere: 5

Food: 5

Service: 5

Ice cream was way too thick and creamy tonight. Didn't even melt right. Odd. I wonder what they did differently?

Atmosphere: 5

Food: 1

Service: 5

Very nice place, nice people, nice atmosphere. I like the seating outside, and the Cappuccino Crunch is amazing!! 100% would go again. Would recommend.

Very good ice cream and service! We were headed home on our 2 hr drive back after a long day of hiking. It was hot, and ice cream sounded SO good! The girls were fantastic! We didn't realize that technically they closed about 10 minutes ago, but we were served. They were really good at trying out a cherry flurry for us that they hadn't made before. Came out perfectly! Best part....free pup cup for my doggo! This place will be revisited!

Exactly what you would expect from an ice cream shop.

Atmosphere: 5

Food: 5

Service: 5

Love this place every time we go to green lakes we stop on the way home. Our late dog GiGi love the puppy bowl at the time also great experiences

Atmosphere: 5

Food: 5

Service: 5

Went to The North Pole tonight, arrived just before 8:30. There were three small groups in front of me, a single lady (she paid and they forgot her ice cream and she had to ask about it after the two people behind her received theirs), two people and then a group of five. Waited 25 minutes until it was my turn to order… once we ordered and received our ice cream the disappointment continued. My husband’s flurrie, the cup was half full and the middle was hallow, I ordered a small twist in a waffle cone. My waffle cone had both sides broken off so it was considerably smaller and the whole middle was cracked and it wasn’t even filled to the top even though the cone had been broken. I’m wondering if they are breaking waffle cones for the ice cream nachos they are serving. We went at the beginning of the season and service was quicker and ice cream sizes were normal. Super disappointed.

Food: 2

Service: 2

Great roadside ice cream shop, locally owned.

Atmosphere: 5

Food: 5

Service: 5

This place is really cute and their ice cream is delicious!