Two sandwiches are cold and French fries are extremely salty . Customer service is not friendly. One of the worst Burger King ever . My kids were complaining so much but since we paid $58 and can’t trash . I make them to eat .
Erick Barkschat
Not open at 10 am on a Friday
Tony B
I came to this BK because the reviews were surprisingly low. I wanted to test them. Not a very good idea though. Immediately I saw that you had to order from screens. That was a sign that the reviews were right. I ordered an impossible whopper with coke and fries. It took 15 minutes for the food to come with no one in line and one person waiting. When it finally came, the other guy ordered an Oreo shake, the workers put 2 Oreo shakes as what he ordered. When he asked for just one they made him buy 2. He gave us one. The whopper was ok but had way too much ketchup. The fries had A HAIR in them. The coke was a coke, I mean how could you mess that up also how could you mess up a premade shake. Oh and it was $20 for everything. DO NOT COME HERE.
Elijah Doge
Terrible wait. Just a terrible place. Avoid avoid avoid!!!!!!
james freeman
I couldn’t order food here because I wanted to pay with cash. Apparently there’s only one person capable of working the register and they were unavailable.
Allan C
Slowest service Burger King I've ever been to. Came here on a Sunday evening for dinner. The person making burgers can only handle one order at a time. Food tastes good though, as expected from BK. Food is overpriced at these rest stop locations.
Jill Maiola
The WORST BK I’ve ever been to. Horrible, slow service. Employees look like zombies. Kiosk only. 20 min wait for a simple order and only a few patrons. Skip BK at the Clarence NY Thruway rest stop.
Atmosphere: 1
Food: 2
Service: 1
Alain Peters
Very slow
Justine Spears
Says they are open but no one is even there nor is the equipment on
Overcooked burger, counters cluttered, dirty floor, French fries strewn across counters and floor. So bad I lost my appetite.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Onion Ring
Karizma Schofield
Truly the worst Burger King I’ve been too, $19 for one meal and $17 for the other meal. Not sure why they over charge because they’re off the freeway. It took 30 minutes to get 2 meals and they messed one up. I wouldn’t waste your time stopping here.
Atmosphere: 1
Food: 2
Service: 1
A. Shaikh
Extremely slow service. I waited 45 minutes and received cold, burnt food.
Atmosphere: 1
Food: 1
Service: 1
Ankita Nayak
This is the first time in my reviewing experience I felt the need to give a place negative stars, if only it were possible. The person who took orders here at the kiosk (apparently also the Manager) was extremely unpleasant at first, messed up my order when I was speaking very slowly and clearly and repeated myself multiple times. I kept asking for an Oreo shake and she kept asking me if I wanted a crispy chicken sandwich. ? When I saw the sandwich in my order instead of the shake I went back to point this out to her. She got very angry and finally made me my shake. And I gave the crispy chicken sandwich mistakenly ordered by her, back. Here comes the kicker. The RACIST comments. She started saying "can't understand these people" as she was making my shake. So if you want to avoid an unpleasant racist experience please stay far away from this burger King. Looks like burger King's hiring policies don't screen for racist employees ?♀️
No problem with my meal
Two sandwiches are cold and French fries are extremely salty . Customer service is not friendly. One of the worst Burger King ever . My kids were complaining so much but since we paid $58 and can’t trash . I make them to eat .
Not open at 10 am on a Friday
I came to this BK because the reviews were surprisingly low. I wanted to test them. Not a very good idea though. Immediately I saw that you had to order from screens. That was a sign that the reviews were right. I ordered an impossible whopper with coke and fries. It took 15 minutes for the food to come with no one in line and one person waiting. When it finally came, the other guy ordered an Oreo shake, the workers put 2 Oreo shakes as what he ordered. When he asked for just one they made him buy 2. He gave us one. The whopper was ok but had way too much ketchup. The fries had A HAIR in them. The coke was a coke, I mean how could you mess that up also how could you mess up a premade shake. Oh and it was $20 for everything.
DO NOT COME HERE.
Terrible wait. Just a terrible place. Avoid avoid avoid!!!!!!
I couldn’t order food here because I wanted to pay with cash. Apparently there’s only one person capable of working the register and they were unavailable.
Slowest service Burger King I've ever been to. Came here on a Sunday evening for dinner. The person making burgers can only handle one order at a time.
Food tastes good though, as expected from BK.
Food is overpriced at these rest stop locations.
The WORST BK I’ve ever been to. Horrible, slow service. Employees look like zombies. Kiosk only. 20 min wait for a simple order and only a few patrons. Skip BK at the Clarence NY Thruway rest stop.
Atmosphere: 1
Food: 2
Service: 1
Very slow
Says they are open but no one is even there nor is the equipment on
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
just terrible place... avoid at all costs...
Atmosphere: 1
Food: 1
Service: 1
Overcooked burger, counters cluttered, dirty floor, French fries strewn across counters and floor. So bad I lost my appetite.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Onion Ring
Truly the worst Burger King I’ve been too, $19 for one meal and $17 for the other meal. Not sure why they over charge because they’re off the freeway. It took 30 minutes to get 2 meals and they messed one up. I wouldn’t waste your time stopping here.
Atmosphere: 1
Food: 2
Service: 1
Extremely slow service. I waited 45 minutes and received cold, burnt food.
Atmosphere: 1
Food: 1
Service: 1
This is the first time in my reviewing experience I felt the need to give a place negative stars, if only it were possible. The person who took orders here at the kiosk (apparently also the Manager) was extremely unpleasant at first, messed up my order when I was speaking very slowly and clearly and repeated myself multiple times. I kept asking for an Oreo shake and she kept asking me if I wanted a crispy chicken sandwich. ? When I saw the sandwich in my order instead of the shake I went back to point this out to her. She got very angry and finally made me my shake. And I gave the crispy chicken sandwich mistakenly ordered by her, back. Here comes the kicker. The RACIST comments. She started saying "can't understand these people" as she was making my shake. So if you want to avoid an unpleasant racist experience please stay far away from this burger King. Looks like burger King's hiring policies don't screen for racist employees ?♀️
Atmosphere: 1
Food: 1
Service: 1
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