Cracker Barrel Old Country Store

We used to like to come to the Clifton Park location for breakfast and lunch on Saturday’s but not for the food cuz honestly it’s not that great (everything is microwaved) but we would still go because we really enjoyed going to shop in the store and most of all because Julia our server made us feel like family and was so amazing at her job but since you have unfairly let her go we will not be returning!!! How dare you as a company that claims to care about their employees and your customers let someone like her go like you did is beyond me and I’m sure I’m not the only one who feels this way so good luck . But the last time we went is when we were told she no longer works there and it broke our heart but we sat down to have breakfast anyway and the server we had was good (Julia trained her) but she wasn’t Julia and the food was disgusting!!!! As we were eating we were interrupted by the hostess to tell us that they had let her go but she wasn’t sick or anything and she just wanted to let us know and she wasn’t overly pleasant about it so I decided to do some digging and found Julia on Facebook so I messaged her and she was so excited that we were able to find her and we had a nice conversation which lead to her inviting us to come see her at Latham 76 Diner where she now works so we went tonight and we were not disappointed… especially in her service! So to you Cracker Barrel in Clifton Park ✌️✌️✌️ you have lost customers due to your stupidity in letting such an amazing person go may you reap what you sow!!!

Atmosphere: 1

Food: 1

Service: 1

The service was pretty good at this location although it was not spectacular. The service is the only reason this place gets the 2 star that I have given to it. I don’t know what has happened to Cracker Barrel over the years but the food SUCKS. My girlfriend got grilled catfish that was covered in grease her side of baby carrots came with 4 baby carrots that had no flavor. I got southern fried chicken with Mac and cheese and corn. We also got cornbread and biscuits. To start the corn tasted like it came straight from a can. The Mac and Cheese had zero flavor. The fried chicken was just okay. The biscuits and cornbread tasted like oil covered dirt. I spent the last 15 minutes of my visit drinking as much soda as possible in order to get the taste of the food out of my mouth. I had heard from quite a few people over the last year that Cracker Barrel has gone downhill. I can confirm that this is absolutely the fact. I have never had such a disappointing meal at an establishment I once loved. At this point I’d rather go to Denny’s (I HATE DENNY’S) instead of spending $50 on a plate of garbage from Cracker Barrel. I can honestly say this will be my last visit to any Cracker Barrel.

Atmosphere: 4

Food: 1

Service: 3

The staff is inexperienced and insufficient, I waited for my order to be prepared for 1 hour in front of the cash register on Sunday. Let your staff go to the Greenbush branch and get training

Atmosphere: 1

Food: 1

Service: 1

Awesome ornaments, decor and snacks for the entire family. The workers are welcoming and very helpful, they showed me all the new items, and I ended up getting quite a few for the upcoming Holidays!

Atmosphere: 5

Service: 5

Excellent experience

Atmosphere: 5

Food: 5

Service: 5

This was the BEST Crackerbarrel location in the New York area. I had the Grandpa's Country Breakfast and everything came out perfect. Love the biscuits and gravy, will always be here for the great staff

Atmosphere: 5

Food: 5

Service: 5

This review is for the store portion, not the restaurant. Today, I came in because I was waiting on a prescription because I had severely injured my foot and was in a brace, which made it very hard to walk. Immediately when I entered the store, a woman with blonde shoulder length hair tied back (I don't know her name,) greeted me and noticed my foot. She immediately offered to help me with gathering items while I was browsing and shopping and making suggestions along the way. She returned many times to ask me if I could be helped with the items I was holding, and she brought them out to the register for me, I think she saw that I was struggling since I could barely walk. I just wanted to shout out to this employee for giving me above and beyond customer service. It's a rarity nowadays. Thank you!

Atmosphere: 5

Service: 5

I have to change my review after lunch today. We ordered a starter and it, plus our meals all came out at the same time. Even though everything came out quick, it was all cold. The berry ice tea was so sweet we couldn't drink it. The hot dipping sauce for the chicken fingers had a gritty consistency. If this is an example of the changes they are putting in, maybe the backlash online has some merit.

Atmosphere: 5

Food: 2

Service: 2

We are lucky to have a Cracker Barrel that has not been destroyed by the new remodel yet. Do not change everything I don't know who's telling you it's going to be better but they're wrong. The old time feel of Cracker Barrel is exactly what we like. You're turning it into something sterile and white with everything perfectly arranged it looks ridiculous. Very disappointed in the new CEO. And to top it off they've changed the logo. Big mistake Cracker Barrel big mistake.

Atmosphere: 4

Food: 4

Service: 4

I go to the Clifton Park location a few times a month with my mom. We both enjoy the atmosphere and the food. We visited again yesterday August 22nd and Amanda G was our server at table 153. She has been our server on different visits in the past. Amanda is very friendly each and every time we visit and if we need anything she is very accommodating. We also notice she is very accommodating to all guest. It's a pleasant experience when we visit.

Atmosphere: 5

Food: 5

Service: 5

Overall not impressed, in the same week we are at both Cracker Barrel and Denny’s. Denny’s was so much better than Cracker Barrel. Not recommended.

Atmosphere: 1

Food: 1

Service: 1

Will. Never eat here again

Atmosphere: 1

Food: 1

Service: 2

It used to be fun to go out to eat crappy food. Now it's just crappy all around.

Atmosphere: 1

Food: 1

Service: 2

Hideous new logo. Will not be stopping there ever again.

Atmosphere: 1

Food: 1

Service: 1

Slow at first, busy time, then great, food is always fabulous.

Atmosphere: 5

Food: 5

Service: 4