Was there to pickup an order for Doordash. I was informed they forgot all about the order and made it when I got there. Two of the three young men working fumbled to make the sandwich and put the bag together. After handing it off they made comments about me and whistled at me as I left... Extremely unprofessional and uncomfortable for me. I'll never stop in here as a customer.
Atmosphere: 1
Food: 2
Service: 1
Serg
My favorite sub place to go to. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Greg Wheeler
Good food good people
Atmosphere: 4
Food: 4
Service: 5
iMacOfDeath
Whole Lotta Nothing Going On.
It's been about 3 years since I got a meal from JM's, since the one opened in Amsterdam NY, and back then my findings were "overpriced, poor quality, and bad service". A solid 2/5. But I'm willing to try again, and I think 3 years has been a long enough wait.
Sadly even the Clifton Park location failed in one respect, the readiness. I put my order in online, well before my pickup time, hours even, but I never have trouble with this kind of thing anywhere else. Went with a "Giant" Chicken Cheese Steak on the Rosemary Bread, coming to just under $20 before tip. Which if I could have taken it back, I would have, because, the service was not up to par.
I arrive at my selected time and walk in expecting my sub to be sitting on the counter, no dice. Then perhaps they are still working on it? Nada. So I ask the employee at the counter about my order, and I'm hit with the deer in the headlights stare. He looks down at the receipts next to the online ordering register, finds mine, and asks his buddy cleaning the grill about it. Turns out they forgot about my order, despite having hours to be ready, despite being emptier than a banker's heart, they failed.
7 minutes later I had my sub, fresh as can be, which is pretty fast for someone who were to walk in and order their meal. But not for someone who put the order in online. Darn shame, they stumbled right at the start.
That said, back home, the sub was pretty yummy. The bread was puffy and light, the fillings were savory and meaty, and the flavor was rich but not too much. The Rosemary topping was very messy though, falling off with every bite I took, but the included sub wrapper was able to catch all of that. Don't know if I'd say the "giant" moniker was really worth the $19, it was just slightly larger than a footlong, and I polished off the entire thing in under 15 minutes.
So while JM's didn't win any awards for their attentiveness, at least the sub was good. Overall, 4 out of 5.
Food: 4
Service: 4
Maggie Amash
It was the worst experience I've ever had. I asked for an Italian sub the kid mumbled something I asked him to repeat it he threw his hands in the air and said what size he was rude and I walked out
Service: 1
Recommended dishes: Subs
Patti Cantrell
As busy as they were and tedious things some people ask for STAFF WAS ATTENTIVE &AWESOME!!! ????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Karl Siemers
They knew i was coming for a nice philly steak and had everything set up for that; it was amazing. They enjoy the conversation as well while working.
Atmosphere: 5
Food: 5
Service: 5
Terasita Reddix
I don’t know if it’s a Jersey Mikes thing but they close at 9:00 and at 8:10 they don’t have particular items available like bacon and this is not the 1st time… they should say they stop taking orders at 8:00 to close on time.
Todd B
The steak and cheese was basically bread, with very little meat and veggies contained within it. I ordered online. They barely including any meat or toppings and it was the "Big Kahuna" cheese steak. I won't be returning to this location.
Would give this location a zero star if I could. Ordered online and went at the designated time to pick up my order. When I arrived only one item was prepared. The other two items were not even ready. When asked they were out of bacon and needed to cook some more. Waited over a half hour additional and they still were not completed. Truly disappointed and probably won’t be back.
Atmosphere: 1
Food: 1
Service: 1
عبدالله العماش
A beautiful restaurant with ample parking in the complex and a dedicated and dedicated team of young men The restaurant is clean and the food is delicious
Atmosphere: 5
Food: 5
Service: 5
R D
This place can’t get an order right!!! Why bother asking if we want to customize when no one reads the order!!! I include a tip every time I order but honestly, I don’t think people understand what that means!!!
Atmosphere: 2
Food: 2
Service: 1
John Christman
The club was awesome!
Atmosphere: 4
Food: 5
Service: 4
Apolinar Castillo
Always delicious food! One of my favorite places to eat. I have been to 2 other locations and Always delicious food! There Philly cheese steak is the closest I've had closest to Philadelphia's famous Philly cheese steak! I recommend it!
The food is great if they get your order correct
Atmosphere: 2
Food: 3
Service: 1
Was there to pickup an order for Doordash. I was informed they forgot all about the order and made it when I got there. Two of the three young men working fumbled to make the sandwich and put the bag together. After handing it off they made comments about me and whistled at me as I left... Extremely unprofessional and uncomfortable for me. I'll never stop in here as a customer.
Atmosphere: 1
Food: 2
Service: 1
My favorite sub place to go to. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Good food good people
Atmosphere: 4
Food: 4
Service: 5
Whole Lotta Nothing Going On.
It's been about 3 years since I got a meal from JM's, since the one opened in Amsterdam NY, and back then my findings were "overpriced, poor quality, and bad service". A solid 2/5. But I'm willing to try again, and I think 3 years has been a long enough wait.
Sadly even the Clifton Park location failed in one respect, the readiness. I put my order in online, well before my pickup time, hours even, but I never have trouble with this kind of thing anywhere else. Went with a "Giant" Chicken Cheese Steak on the Rosemary Bread, coming to just under $20 before tip. Which if I could have taken it back, I would have, because, the service was not up to par.
I arrive at my selected time and walk in expecting my sub to be sitting on the counter, no dice. Then perhaps they are still working on it? Nada. So I ask the employee at the counter about my order, and I'm hit with the deer in the headlights stare. He looks down at the receipts next to the online ordering register, finds mine, and asks his buddy cleaning the grill about it. Turns out they forgot about my order, despite having hours to be ready, despite being emptier than a banker's heart, they failed.
7 minutes later I had my sub, fresh as can be, which is pretty fast for someone who were to walk in and order their meal. But not for someone who put the order in online. Darn shame, they stumbled right at the start.
That said, back home, the sub was pretty yummy. The bread was puffy and light, the fillings were savory and meaty, and the flavor was rich but not too much. The Rosemary topping was very messy though, falling off with every bite I took, but the included sub wrapper was able to catch all of that. Don't know if I'd say the "giant" moniker was really worth the $19, it was just slightly larger than a footlong, and I polished off the entire thing in under 15 minutes.
So while JM's didn't win any awards for their attentiveness, at least the sub was good. Overall, 4 out of 5.
Food: 4
Service: 4
It was the worst experience I've ever had. I asked for an Italian sub the kid mumbled something I asked him to repeat it he threw his hands in the air and said what size he was rude and I walked out
Service: 1
Recommended dishes: Subs
As busy as they were and tedious things some people ask for STAFF WAS ATTENTIVE &AWESOME!!! ????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
They knew i was coming for a nice philly steak and had everything set up for that; it was amazing. They enjoy the conversation as well while working.
Atmosphere: 5
Food: 5
Service: 5
I don’t know if it’s a Jersey Mikes thing but they close at 9:00 and at 8:10 they don’t have particular items available like bacon and this is not the 1st time…
they should say they stop taking orders at 8:00 to close on time.
The steak and cheese was basically bread, with very little meat and veggies contained within it. I ordered online. They barely including any meat or toppings and it was the "Big Kahuna" cheese steak. I won't be returning to this location.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Would give this location a zero star if I could. Ordered online and went at the designated time to pick up my order. When I arrived only one item was prepared. The other two items were not even ready. When asked they were out of bacon and needed to cook some more. Waited over a half hour additional and they still were not completed. Truly disappointed and probably won’t be back.
Atmosphere: 1
Food: 1
Service: 1
A beautiful restaurant with ample parking in the complex and a dedicated and dedicated team of young men
The restaurant is clean and the food is delicious
Atmosphere: 5
Food: 5
Service: 5
This place can’t get an order right!!!
Why bother asking if we want to customize when no one reads the order!!!
I include a tip every time I order but honestly, I don’t think people understand what that means!!!
Atmosphere: 2
Food: 2
Service: 1
The club was awesome!
Atmosphere: 4
Food: 5
Service: 4
Always delicious food! One of my favorite places to eat. I have been to 2 other locations and Always delicious food! There Philly cheese steak is the closest I've had closest to Philadelphia's famous Philly cheese steak! I recommend it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jersey Mike's Famous Philly
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