Got a terrible case of food poisoning from this location Monday evening 12/8/25.
Food: 1
Gina Marie Happ
It saddens me that one of our favorite food company's has such a terrible restaurant to eat in. There was a mouse under our table that another customer had to inform me was there. The staff simply swept up some of the garbage under the table and kept moving like nothing happened. they didn't offer us any kind of accommodations or a percentage of our meal off, or even a coupon to come back for another meal. As I'm here right now giving it another chance I cannot tell you how disgustingly dirty everything is here. Not just the floors, but the bathrooms, and the tables as well. I understand that the staff might all be under the age of 25 and learning how to work in this industry but this is completely unacceptable. Either the manager needs to be changed or an entirely new training session needs to happen for the employees. Who and where is the evening manager? They had no bread bowls and we should have been told that when we ordered. The soup was cold there was no cheese on the sandwich that we ordered and they put onions on it instead. None of it was hot and we specifically asked that the bread be warmed up. We will not be returning here again. Dirty restaurant, food that was not prepared correctly. And the loaf of bread that we got instead of the bread bowl was hard as a rock it's 5: 23pm on a Saturday night, this should not be happening. I apologize but this is brutal honesty.
Atmosphere: 1
Food: 3
Service: 3
Whitney Di Frischia
The food and the staff were fine. The bathrooms were the most disgusting bathrooms I have been in, in a while. The floor was sticky. The toilets were not clean. The walls and the sink were gross. Generally if your bathrooms are dirty, so is your kitchen. I wish I would have checked the bathrooms out before I ordered.
Rachel G
The bread was hard and stale. The Mac and cheese looked and tasted as if it was left over. But the broccoli cheddar soup was good.
Atmosphere: 4
Food: 2
Service: 4
iMacOfDeath
Not enough dip.
Tried out the new chicken pesto dipper and the new BLT salad, ordering online which was easy and allowed me to use PayPal, threw in the pumpkin cookie because I do like the full seasonal frosted shortbread cookies Panera does. Total came to $27 even after tip.
Requested pickup at 16:15, arrived 10 minutes early, which is good because the order actually was ready at 16:10 and I wanted to waste no time getting home to keep it as warm as possible.
Back home I found everything was neatly packed, which kept it pretty warm though the salad still was strangely cool. Interesting. Though there was not dressing included, but turns out there was just enough. Though the same could not be said about the tomato soup dip for the sandwiches, not even half full. Really needed more.
Salad was packed with bacon, excellent flavor from the green goddess dressing, and the switch I made with tomato for onion was on point. The sandwich was basil central, barely could taste anything else, even though I got double chicken. The soup helped, but because there was not a lot, I ended up with more super pesto sandwich than I did with a lovely dipped one. And the cookie, was, well, ok. I've had much better from Panera, I think the frosting on this one was too strong.
Overall, super strong pesto flavored sandwich, not enough tomato dip, acceptable price.
Food: 4
Service: 5
Vicki DiModugno
They were out of soup. The computer ordering is difficult to follow.
Atmosphere: 4
Food: 4
Service: 5
Amy Wilderson
Great panera, staff is great, food is fresh with good quality, it is also a very clean Panera. Totally recommend it!!
Atmosphere: 5
Food: 5
Service: 5
May Ramos
Such a shame that Panera’s seems okay with scamming their customers. I ordered 2 group orders, which means that I should have received 8 sides. Instead, I only received 4 sides - half of the amount of sides that I paid for. So sad that a restaurant I that I have loved since high school is so quick to rob their customers (and, yes, I’m aware that it’s only about $5). Really is a shame. I will definitely be warning my loved ones from ordering from this restaurant - I care too much about my loved ones to hear that they were also scammed from receiving what they paid for.
Atmosphere: 1
Food: 1
Service: 1
Samantha Hook
Nah bro I ordered a chicken melt and there was only tomato on bread when I got it 😭😭 I didn’t even ask for tomato on it 😭😭
Atmosphere: 4
Food: 1
Service: 1
Chris Ward
There are frequently items missing from our orders from this location. Quality control and attention to detail are severely lacking. They have someone at the counter whose entire job seems to be checking orders to make sure they are accurate and complete, yet they get the order wrong at least half the time. I have spoken with the manager, but the issues persist.
Worst iced coffee I’ve ever tasted and they almost forgot my sandwich. We were practically out the door when they called out my name to give me the missing sandwich. I had to get iced coffee at Dunkin’ after cause I was so depressed. Update: Got home and found out they forgot to add the nuts to my strawberry poppy seed salad
Atmosphere: 5
Food: 1
Service: 1
Gina Happ
Get the family meal!
Arthur
Ordered food and drinks for lunch and am unable to even have a drink after paying almost $4 for a drink. Absolutely ridiculous.
Got a terrible case of food poisoning from this location Monday evening 12/8/25.
Food: 1
It saddens me that one of our favorite food company's has such a terrible restaurant to eat in. There was a mouse under our table that another customer had to inform me was there. The staff simply swept up some of the garbage under the table and kept moving like nothing happened. they didn't offer us any kind of accommodations or a percentage of our meal off, or even a coupon to come back for another meal. As I'm here right now giving it another chance I cannot tell you how disgustingly dirty everything is here. Not just the floors, but the bathrooms, and the tables as well. I understand that the staff might all be under the age of 25 and learning how to work in this industry but this is completely unacceptable. Either the manager needs to be changed or an entirely new training session needs to happen for the employees. Who and where is the evening manager? They had no bread bowls and we should have been told that when we ordered. The soup was cold there was no cheese on the sandwich that we ordered and they put onions on it instead. None of it was hot and we specifically asked that the bread be warmed up. We will not be returning here again. Dirty restaurant, food that was not prepared correctly. And the loaf of bread that we got instead of the bread bowl was hard as a rock it's 5: 23pm on a Saturday night, this should not be happening. I apologize but this is brutal honesty.
Atmosphere: 1
Food: 3
Service: 3
The food and the staff were fine. The bathrooms were the most disgusting bathrooms I have been in, in a while. The floor was sticky. The toilets were not clean. The walls and the sink were gross. Generally if your bathrooms are dirty, so is your kitchen. I wish I would have checked the bathrooms out before I ordered.
The bread was hard and stale. The Mac and cheese looked and tasted as if it was left over. But the broccoli cheddar soup was good.
Atmosphere: 4
Food: 2
Service: 4
Not enough dip.
Tried out the new chicken pesto dipper and the new BLT salad, ordering online which was easy and allowed me to use PayPal, threw in the pumpkin cookie because I do like the full seasonal frosted shortbread cookies Panera does. Total came to $27 even after tip.
Requested pickup at 16:15, arrived 10 minutes early, which is good because the order actually was ready at 16:10 and I wanted to waste no time getting home to keep it as warm as possible.
Back home I found everything was neatly packed, which kept it pretty warm though the salad still was strangely cool. Interesting. Though there was not dressing included, but turns out there was just enough. Though the same could not be said about the tomato soup dip for the sandwiches, not even half full. Really needed more.
Salad was packed with bacon, excellent flavor from the green goddess dressing, and the switch I made with tomato for onion was on point. The sandwich was basil central, barely could taste anything else, even though I got double chicken. The soup helped, but because there was not a lot, I ended up with more super pesto sandwich than I did with a lovely dipped one. And the cookie, was, well, ok. I've had much better from Panera, I think the frosting on this one was too strong.
Overall, super strong pesto flavored sandwich, not enough tomato dip, acceptable price.
Food: 4
Service: 5
They were out of soup. The computer ordering is difficult to follow.
Atmosphere: 4
Food: 4
Service: 5
Great panera, staff is great, food is fresh with good quality, it is also a very clean Panera. Totally recommend it!!
Atmosphere: 5
Food: 5
Service: 5
Such a shame that Panera’s seems okay with scamming their customers. I ordered 2 group orders, which means that I should have received 8 sides. Instead, I only received 4 sides - half of the amount of sides that I paid for. So sad that a restaurant I that I have loved since high school is so quick to rob their customers (and, yes, I’m aware that it’s only about $5). Really is a shame. I will definitely be warning my loved ones from ordering from this restaurant - I care too much about my loved ones to hear that they were also scammed from receiving what they paid for.
Atmosphere: 1
Food: 1
Service: 1
Nah bro I ordered a chicken melt and there was only tomato on bread when I got it 😭😭 I didn’t even ask for tomato on it 😭😭
Atmosphere: 4
Food: 1
Service: 1
There are frequently items missing from our orders from this location. Quality control and attention to detail are severely lacking. They have someone at the counter whose entire job seems to be checking orders to make sure they are accurate and complete, yet they get the order wrong at least half the time. I have spoken with the manager, but the issues persist.
Food: 3
Service: 1
Restaurantji Recommends
Always a great decision
Atmosphere: 5
Food: 5
Service: 5
Worst iced coffee I’ve ever tasted and they almost forgot my sandwich. We were practically out the door when they called out my name to give me the missing sandwich. I had to get iced coffee at Dunkin’ after cause I was so depressed.
Update: Got home and found out they forgot to add the nuts to my strawberry poppy seed salad
Atmosphere: 5
Food: 1
Service: 1
Get the family meal!
Ordered food and drinks for lunch and am unable to even have a drink after paying almost $4 for a drink. Absolutely ridiculous.
Atmosphere: 3
Food: 1
Service: 1
Very nice staff shoutout to the general manager.
Atmosphere: 5
Food: 5
Service: 5
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